Sandi E.
Yelp
What a Beautifully invigorating and INVITING brewery patio!!! OMG! When we first walked up I was so please! If you haven't been, the backdrop is right out of a movie set. The brewery is tucked away behind a patch of trees, you walk down a path that crosses a bridge to see a food truck?!?!? However, once you pass the brightly painted truck...BANG!! you are at a patio of people sharing time, there are Adirondack chairs set up by the creek, tables with umbrellas & open air tables that are spaced perfectly apart, Industrial light bulb strands that set a modern mood, dog watering stations in different areas and lovely well behaved dogs enjoying just being out.
I really dislike posting this kind of review, just because it spreads more negativity into our already strife-filled world...so plz know it is hard to post this about our Friday 4-22-22 visit to Stone Brewery.
The brewery has a wonderful system where you scan a QR code at your table and place your order, pay (or open a tab). There is no waiting for a guest attendant to get your order or going back and forth into the brewery. You can order food from the food truck and they text you when your order is ready! I was so very happy that our friends invited us to a place we'd never been and that they had experienced and felt we would like. We did enjoy and like everything, until the entire interaction train-wrecked with our 3rdand final table attendant.
A snapshot of her "customer service" went as follows. We had a bit of a slip up ordering our second round of beer (which was close to closing time), so when she brought 1 beer out we apologized because we knew she'd have to come right back to deliver another (when she could have delivered both at the same time). Her response to us as she rolled her eyes and walked away was, "well do whatever you have to do on your phone." When they were clearly closing, she walked passed our table and stated she'd be right back to "get our empties." When she returned I still had half a glass of beer and asked if they had a "throw-away" that I could transfer to, since we were still sitting there and her response as she looked at me with disgust was, "that's against the law, this isn't Louisiana!" ...our table chatter came to a complete halt. I was trying to finish my beer quickly and she stated with a disdainful smirk, "well you don't HAVE to finish it." I replied, "I'd like to...you know how much this beer costs here." She clapped back, "I do know, I work here, YOU'RE the one who chose to come here!" On that note, I handed her my unfinished beer and my husband paid our $70.00 tab for 4 beers, 3 tacos and chips & salsa (you can decided if you think it was a bit costly).
At 52 years old, I don't go out and patronize businesses to be disrespected and embarrassed by a college aged kid who barely takes the time to put herself together before going to work. Our friends felt so bad and embarrassed that they suggested Stone Brewery, my husband was angry and at this point...I won't be going back because I want to.