Dee M.
Yelp
A lot to be desired. I learned of the restaurant via Tik Tok, so I decided to try them out. Clearly obvious the video was posted by someone that owns or works at the restaurant. I placed my order online and paid. First mistake! Part of my order included fries, which was on their website menu. I was immediately called back and told they did not have fries and the price of the fries would be removed from my total. I've yet to see the credit. I went to pick up the order and part of the order wasn't prepped, which required an extended wait time. I returned home and found my order was incorrect. I ordered a veggie calzone. Cut into it to find chicken. I was told I must have been given the wrong order. At this point I am irritated. The manager asked me to bring it back and they would replace it. NO! You come pick it up and bring me another. I was told their kitchen was closed, on a Friday evening, just after 8p. Whaaaat? The manager said he would credit the calzone and would replace free of charge the following day. Not only did he not credit me, he charged me the amount of the credit. When I brought this to his attention, he said he couldn't fix and I would need to work out with Chow Now. How this became my responsibility, I dont know. I got home, the following evening, with my replacement calzone and found it contained items that I don't like, didn't order and that was not advertised on their menu. The manager told me they were under new management and the menu must not have been updated. I am thinking to myself, "You have got to be kidding me". So my second calzone was not edible and I refuse to give them a third opportunity to do what they should have done correctly the first time. I contacted Chow Now and they did what they could, but advised I would not see my credit for 5-7 business days. I see I should not have done business with Stone Creek or Chow Now! I will not ever know the quality of their food and I will not ever know, if it is anything like their poor service and poor product knowledge. Two thumbs down Stone Creek.