Strawberry Hill

Very clean. Good massages and would highly recommend their body massages. Visit their website to see a full list of all services. There is something for everyone. It is also easy to gift a treatment to friends and family as well. I also did an anti aging facial as well however for the money I didn’t quite feel as though I got the value for my money. As for the ambiance, it is so calming. Great place to relax. Easy to find. Ample parking. Staff is courteous. As a local that is extremely important to me. If you are interested in dining at the restaurant, I suggest calling to get an idea of the menu options and budget. If you are traveling with small children please keep a close eye on them as I don’t think this place is child friendly with high stairways, uneven surfaces due to the location in the hills etc. It is beautiful though

I am only rating the restaurant. Beautiful place. Awesome old pictures of musicians & of course, Bob Marley. Food was amazing. Jamaican duo dish highly recommend. Breath taking views from your table.

Beautifully located hotel with breathtaking views from the veranda and other hotel sites (we were staying at mountain view villa 2). A lot of space in the villa, good cleaning service. ||But... |our check-in was 3 hours late, 2 of which we were just waiting at the bar. The food was ok at best. At breakfast we waited for almost an hour for our eggs. We had to pay extra for a refill of coffee. I considered yoga class but learned I'd have to pay...160 USD for one hour class! ||So the place is great but the way service is organized and prices are managed is far from what it should be.

We were the group of 14 people, 4 members were robbed during the dinner, money were stolen from our rooms. The hotel wrote that they will do internal investigation, but we don’t believe they actually do anything. Next thing is - forget about privacy, there is zero sound isolation. Lobsters and fish were overcooked. The reception was so slow like they didn’t know we were coming. If someone has walking problems be aware that you might need to manage a lot of slippery steps. Basically the only reason to stay there is a view. But this beauty of nature has nothing to do with the hotel.

I was torn how many stars to give because the staff were amazing and lovely. Even when we had a mix up with our taxi they tripped over themselves to sort things out. The staff were friendly, courteous and helpful. The views are amazing, breathtaking and beautiful. Whether it be the sunset, the early morning dew or cracks of lighting over the mountains everyday brought a new vista. Unfortunately that's the sum total of the hotel. There's little to do, which in some ways is a good thing because it forces you to slow down and relax. That said for the price you want something more than just scenery. The pool is more photogenic than anything else. You get some great reflections of the night sky and you can pretend to walk on water. Its bottom is covered in some nasty grey gravely stuff which makes it look dank and uninviting. It's not a true infinity pool is the see through glass type. It just has a waterfall effect edge but it's underwhelming. Once you've walked around the grounds. Looked at the aged gold record collection and photos, which are only impressive to those of a certain age, all of which can be done in 30 minutes, you're done. The only other activity is the spa and it's extremely expensive. This place is ok for a couple of nights or a special day out (which seems to be it's main use) but even then the costs are questionable. As they charge non guests $20 to get in and the money for a room per night seems far too steep for what you get. If you could see where it's being invested then fair enough but the place is tired and needs updating but given this has been a constant criticism for years and they haven't bothered then it's unlikely they will. They know people will keep coming for the view (which as I said is stunning) so there's little incentive to improve which is sad because the staff who were all lovely deserve better. By investing in the property you are investing in them as they are the visible ones who have to face visitors and I'm sure they have had to endure the brunt of criticisms over this place.

I went here for my birthday and the reason why I chose here was because of the scenery and I wanted to take pictures beside the pool anyways upon arrival we were told by your supervisor that we couldn’t take any pictures there because it was for guests only I was taken aback because aren’t we guest didn’t we pay money to get into the property.. I’ve seen persons go after us and had taken pictures there I’m really upset because if that’s the case and we weren’t and aren’t allowed to take pictures by the pool that should have been in the description so I would have the option to not have come there I’m very disappointed.

Incredibly relaxing setting. The greenery is so lush and the views to Kingston and the surrounding mountains are incredible. My husband and I loved having coffee on our private patio, and lounging by the pool was great. The spa services were amazing. If you want to relax and unwind this is the place for you. This seems like a honeymoon place for sure!

Really unhelpful unaccomodating staff. Never answer the phone no flexibility they literally turned Down out money twice because they couldn’t be a little flexible. This is the reason it’s fallen out of favor nobody goes there anymore