Strawberry Hill

What a beautiful place! We loved the location and the history.||The views here are spectacular! Looking down over Kingston from the infinity pool and restaurant. And the stunning Blue Mountains from our room. ||The spa is gorgeous. You should definitely make time for a treatment if you can. It's very tranquil, and the service was very professional. ||The food is delicious. The restaurant service could be a little slow, even when it wasn't busy. It wasn't an issue, we weren't in a rush. The bar service was excellent.||A great stay and I would reccomend.

Very pleasant location with an excellent view of Kingston - we came for lunch at the restaurant. The cocktails were good, the seafood starters and cheesecake dessert were fine , but our entrees were disappointing (the fried whole fish was too dry and unpalatable ; the goat curry was too salty while the oxtail was underseasoned )

I went for a dinner reservation for my birthday. I had to make a $20 USD deposit per person to secure the reservation.The place was scenic with an amazing view of the city. They started us off with bread, which I liked. I ordered the crab cakes and stuffed chicken. My partner and best friend ordered the pork chops. For appetizers, they had spring rolls and soup. The appetizers were basic. The main courses were great. Seasoned well. Pork was tender. The service was good. I got a complimentary slice of carrot cake for my birthday. Side Note - the roads leading up to the property were very bad.

This place is incredibly relaxing, and the service is top-notch. The staff is very friendly and welcoming. My favorite part of the experience was the spa—especially the reflexology foot massage combined with the full-body massage. It was so soothing that I fell asleep almost instantly. The facial was decent, but it could have been better. They used some high-quality, healthy products, which I appreciated, but I expected a facial steamer. Instead, they applied a hot towel for a few minutes before wiping it off. Despite that minor issue, I still give this resort a full 5 stars. It’s absolutely worth the money, and I highly recommend it.

Gorgeous clean rooms, spectacular views, friendly staff, tasty food & drink - what more could you ask for! Our stay at Strawberry Hill may have been just off-season, as we felt we almost had the place to ourselves. Book a couple of nights for a treat, you won't regret it.

My wife and daughter stayed while on a trip to Jamaica recently and my wife celebrated her birthday here. First of all Island Outpost who current operate this place, and the staff on site represent the warmth of the people of Jamaica. If you want an impersonal service where the staff are unimportant to you as individuals then this is probably not the place as the staff are warm, friendly, and love to interact with guests who wish to do so. Starting with the booking process it could not have been smoother, Island Outpost did all they could to assist me, and very kindly made adjustments due to changes in our arrangements. Everything was friendly, courteous and professional. On arrival I had a call from my wife saying how amazed and happy she was. The staff were so kind and assisted her with her suitcases. She stayed in a one bedroom cottage with a lounge and terrace overlooking Kingston etc. The rooms are intentionally in touch with nature and I did see a review about this but why else would go visit somewhere in the mountains surrounded by amazing nature? The rooms are really well appointed with mosquito nets on the windows and over the beds. The beds are large and luxurious, super comfy mattresses. Having a fridge and a microwave was also useful for evenings where they wanted to relax. The cottages are well maintained, again I did see some comments that the hotel is past its best, but my wife didn't experience that, in fact her experience was that the hotel has an intentional 'lived-in' feel and vibe to it. It was never designed to be what some tourists might want, brand new and clinical. This place has soul. The cottages are independent from each other and secluded and each one offers a different view/experience. My wife moved from one cottage to another mid way due to other bookings and us making a last minute booking, but again the service was brilliant and she also got to see that the other cottage (without a lounge) was just as well appointed. The views are amazing but also you experience the beautiful sounds of the birds around. The communal areas are also fantastic. The bar and restaurant facilities are great, and the rum punch is second to none, using Blackwell rum from the man himself. The pool is a real attraction and while my wife was there the staff try to carefully manage visitors such that they do get to see the views but don't crowd the pool area being used by guests. Regarding the pool area this is intentionally not a box standard blue tiled pool. It has been designed to try and seamlessly fit in with the landscape, as is the pool area so if you are looking for straight lines and modern angles then again this is not the place. The breakfasts was amazing with plenty on offer and a good variety available. Cooked food was the only aspect that on occasion not so consistent, but that is a minor point. There are some local restaurants and takeaways only a few minutes walk from the hotel, to the left as you exit the hotel round the corner is an amazing takeaway plus coffee plantation, and if you instead go right there is Cafe Blue not far down the road. These are nice places to wander to if you want to stretch your legs. We do want to personally thank Sarafina who handled our booking and Michelle who was on hand in the hotel. Michelle did everything to look after my wife and daughter. When they arrived my daughter had had a slightly poorly tummy already and immediately Michelle arranged soup for her. Then on my wife's birthday she was serenaded by the staff and made to feel so special. Michelle even kindly gave my daughter a gift. When my wife and daughter left to fly back to the UK they came away with precious memories they will keep for life. We will definitely be booking again, although this time with me also. I understand it is on the market, so I just hope that whoever purchases it does it justice. It is a beautiful place and needs to retain the love and care of it's staff to keep its vibe. I do hope it isn't transformed into a soulless resort identical to every other one. Huge thank you!

The views and the nature (including the humming birds) at the hotel were great but the management of the hotel is poor. ||The Wi-Fi at the hotel was very poor especially away from the bar area, and it was unusable in my hotel room.||I went on the Blue Mountain hike offered by the hotel and no food was provided as advertised during this 12 hour round-trip. I specifically asked if food would be provided on the hike when I booked this at the hotel reception because I was disappointed that I wasn’t having the included breakfast in the morning due to the early hike start time. In fact, very little information was conveyed about this hike. Due to this error by the hotel I did not have any food for 12 hours. To add to this, I was not provided with a waterproof poncho like usual as Lyndon, the usual guide, was not working on this particular hike. Due to these two issues I expected a significant refund by the hotel. Unfortunately, I was only refunded $15 for the price of the food which I refute since the cost of food / drink from the hotel was much more. I expect a more professional and robust response due to the nature of my complaint. I asked for the contact details of the manager of the hotel and I have sent two emails re this complain and I have not received any reply. Very disappointing. I will not be going back again.

Very clean. Good massages and would highly recommend their body massages. Visit their website to see a full list of all services. There is something for everyone. It is also easy to gift a treatment to friends and family as well. I also did an anti aging facial as well however for the money I didn’t quite feel as though I got the value for my money. As for the ambiance, it is so calming. Great place to relax. Easy to find. Ample parking. Staff is courteous. As a local that is extremely important to me. If you are interested in dining at the restaurant, I suggest calling to get an idea of the menu options and budget. If you are traveling with small children please keep a close eye on them as I don’t think this place is child friendly with high stairways, uneven surfaces due to the location in the hills etc. It is beautiful though