Chelsea R.
Yelp
Okay - so I love this place, strictly for the product they provide. When it comes to prices, it's a little high... but the literal worst part at the Malibu location is the service. I'm not sure exactly what it is, but Malibu is filled with entitled rich people... and the employees seem to cater to those people.
I entered the building as a woman with her dog was viewing the menu outside on the door. I stood at the register, ready to order, CARD IN HAND. Literally took it out of my wallet and stood there, like.. I'm ready. Three employees were at work, but one was outside.
The outside employee proceeds to come inside.. and holds the door for the woman who was viewing the menu on the door. Nice, right? Sure. This employee starts making small talk with the woman about her cute dog - gets her a treat - and yes I love dogs and yes she was adorable, but bro.. I'm right here.
This woman. With her dog. Proceeds to walk right in front of me to the front of the register. Stands right at the register and starts saying 'I'm not sure what I want... what's good?'
LIKE WHAT IN THE FRESH HELL???
the outside employee woman recommended something - she said okay - order was placed. I wish I had the balls to have been like, uhm excuse me, but did you not see me standing here? Both of you? Like... ew.
I'll sacrifice on quality if it means having to deal with people like that. No thank you. I didn't say anything, and the employee didn't even say like a "sorry I didn't see you there" afterwards. Nothing.
Bad taste in my mouth. Best bowl place in Southern California? BACKYARD BOWLS.