Maroot Nanakul
Google
I’m sorry, but I had higher expectations. The food and presentation was just OK and the service was terrible. My wife and I stopped by at 4 PM for a late lunch early dinner. We started off with about six Appetizers and two main entrées, Crab Fried Rice, and the Bread Bowl Clam Chowder.
The food came reasonably fast, but the taste of every appetizer was just OK, actually a little bit more towards the salty side.
I was looking forward to the famous Clam Chowder, but it was salty. The Crab Fried Rice was a little bit too soft and rice was a little too moist. I was more disappointed than I was expecting to be.
Just to let you know my wife and I were the only customers in the whole restaurant. Our Waiter only dropped off all of our food and never checked in with us only until the end when he was picking up.
Also, Google Maps showed that this restaurant was busier than usual but yet my wife and I were the only table. How does that work?
The ambience was quite good, music was at a nice moderately loud volume, but had good tunes. The bathrooms were clean.
Overall, would I recommend this restaurant? Only if you want to give it a try but for me, I got to experience what I experienced.
I have revised my review from Three Stars to Four Stars due to the fact that SuperKim’s quick response showed genuine concern for quality, service and improvement. That in itself is definitely worth another star.
In my book when the Management acknowledges, shows me they have high integrity and standards for the establishment and their Customers.
With SuperKim’s recent expansion to a second location in Bellevue, it’s understandable.
I look forward to revisiting SuperKim’s again.