Sur La Table

Took two wonderful classes with Liz at the store in NYC and had so much fun! The course is the perfect amount of time to cover a few different things and was informative and well paced. I will definitely sign up for more classes in the future. The group size makes it so everyone can get a little one on one time. All the food we baked was delicious!

My granddaughter and I used the gift card I gave her for Christmas. The class was chocolate extravaganza. We made delicious desserts, nutella gelato, brownies with waltnuts and moose. Emily was our chef and very professional. We purchased 2 aprons that were on sale. Very informative and enjoyable.

I have taken 4 of Sur La Table’s cooking classes and each of them have been absolutely wonderful. It is such a warm, friendly environment!! The instructions and class set up are well planned out and the whole experience is so much fun. I always learn new ways of cooking that I would have never thought of! The really great thing is that the Chef’s try and help you come up with ways to replicate the recipes at home well with variances on the recipes or tools you already have! My absolute favorite Chef is Elizabeth S, as I’ve taken 2 of hers and she is just the sweetest and so helpful. If you are debating doing one, don’t think twice. Just BOOK IT. You won’t regret it!!!

I recently had a truly disappointing experience at Sur La Table and I feel compelled to share it From the moment I walked in, I was greeted with unenthusiastic and inattentive staff who seemed more interested in chatting amongst themselves than helping customers. I made a order on 03/02/2025 for in store pick up, i almost forgot about the order due to not receiving notifications in regards to my order. i called the store on 03/04/2024 for a follow up in regards to my order. they lady i spoke with told me to come pick it up it’s ready. 03/05/2025 in the pouring rain i went to pick up my order & when i got their the Staff especially the one that assisted me was VERY snobby, arrogant & just uninterested in assisting me. the Staff Member asked for my email indicating my order was ready I informed her i didn’t receive a email, she said i need to provide proof of purchase i said well this is the only thing i received (photo #1) she said i need to see something else other then that & i repeated AGAIN & said this is all i received, then she asked for my name & my ID. it was her delivery that made me uncomfortable & her attitude. Overall, I left feeling dissatisfied with the customer service.It's hard to justify shopping here when the service is so poor.

My husband and I participated in the Luxe French Dinner cooking class and it was phenomenal! Chef Tonya was an outstanding instructor. We learned some amazing techniques and will definitely be back in the future.

My husband and I took the Thai cooking class with Instructor Stephanie T. We loved the class. It was so much fun and the food was delicious. We’re thinking g of taking a class once a month. 😊😊

Had a fun experience with their evening cooking class. The instructor was fun and everything was pretty easy to follow along with even if you are not the best cook. The food we made was absolutely delicious, the ingredients were nice and fresh. We had a break in the middle when the meal was cooking to shop around the store and use a discount received with the class. Would definitely recommend this place if you are looking to do something with your partner, friends, or family. Now for my standard comments. Location is clean and well kept. All stations for the cooking classes are spotless and they have helpers going around to clean as the class occurs

Today I took a cooking class “ Spring brunch favorites” with Chef Stephany.She is so talented and nice person! I am from Spain and I have taken some cooking classes as well but I have to tell Chef Stephany is amazing. Every dishes she had prepared was SO delicious.I loved all the knowledge she had and how she easily explained and made it easy for us. I loved so much this cooking class that next week I will go to learn new recipes and enjoy.

I came to Sur La Table for a team outing with my coworkers and it was so much fun! My coworkers and I took a cooking class and made the most amazing risotto and chicken. The cooking class was fun, entertaining and it was so easy to follow along with our chef, Steven. His attitude made the class even more enjoyable. Everything was portioned out and the steps were given by the chef who helped along the way. While we cooked, we drank wine. We also got a tour of the shop and learned about different cookware. The staff were super friendly and the shop so clean and beautifully laid out. Since we took a group cooking class, we received 10% off of any purchase that day and $10 dollars off our next cooking class. I highly recommend Sur La Table for a team outing or a cute date. After our cooking class, the chef made us dessert - strawberries with a custard like sauce. Everything was delicious. I would def do this again!

I've been a huge fan of Sur La Table... my love affair started in San Francisco in the Ferry Building many years ago. They were located next to one of my top five restaurants The Slanted Door. When I returned from San Francisco, I was pleased that a branch was located in Soho. I bought many gadgets and gifts at that location. And in Seattle, near the Public Market, more great kitchen gadgets. Today, I finally visited this location and I'm very impressed: beautifully merchandised, very friendly staff and I've discovered new products such as Pebbly, glass storage containers from France. The store's layout is well designed and extremely organized. I've purchased their oven proof glass cookware, spatulas, table linens last Fall and I'm extremely happy with all. I also met Emily, the manager, who is one of the instructors of the Cooking Classes. I've had those Classes on my to do list for a while and I was impressed at this location's cooking class environment. I learned they facilitate daily classes and this month there will be Thai cooking, pastas and numerous other courses. Classes start @$99 and are about two and a half hours. If one signs up in store the ingredients are provided if done virtually you have to buy ingredients. Additionally, you receive a 10% off coupon to use for in store purchase. The service is spot on and the Assistant Manager who assisted me at checkout was professional and kind. All in all a great experience and I highly recommend Sur La Table.

Sur La Table evokes a certain sophisticated air that had me expecting an experience like the one I just had at Williams-Sonoma, but I was surprisingly off with this one. I'm the owner of several lovely Sur La Table items, like a beautiful white marble cheese board and adorable gold cheese knives with antlers as handles. This particular location felt worlds away from the chic big-box vibe I envisioned. Something about the way their items were stocked felt very kitschy and messy. Haphazard product displays, seemingly no rhyme or reason to the order of things. It felt more akin to an aging local homegoods shop than a national chain. To their credit, the staff was super friendly in an effortlessly pleasant way, but the product selection left much to be desired on the gift front. I did clock that they offer cooking classes here. So while the retail side may be a bit lacking, I could certainly see myself returning to take a culinary class. There's an approachable, community vibe to the place that feels well-suited to that kind of experience.

Received a gift to attend a cooking class which is located inside the store - we had a nice time and it was a fun activity. We made an appetizer, entree and dessert. Food was food. Dessert was panna cotta (prob my least favorite lol) We were coupled with another couple who we didn't know - to be completely honest I get grossed out by other people's hands touching my food but overall the experience was nice. It's a good gift as well! They also give you a discount should you want to shop at the store - fun experience!

Excellent service and goods worth every penny. My wife snagged salt and pepper shakers at an impressive discount of nearly 75%. However, once we got home, she found some flaws. Remarkably, the store accepted the return without any fuss, even though it was a final clearance sale.

**This review is based on the cooking classes they offer.** Signed up for tamale cooking classes and it was a blast. The instructor was super helpful and walked us through each step with great detail. We also made Mexican hot chocolate which was the perfect match! The only bad thing is you cannot bring the tamales you make as they are not a restaurant and won't allow you to bring it home. I would recommend you treat the cooking class as dinner also so you can eat what you make. Afterwards you are emailed the recipe with details. I look forward to the next cooking class here, would recommend!

Engaged in a fun cooking experience with a chef's guidance, but the resulting dishes were just alright.

Took a bread baking class with Liz ( what a gem!) I learned so much and had a lot of fun! Took advantage of the discounts on merchandise and future classes as well.

Stand behind your products or don't sell them. Three weeks ago we treated ourselves to a Jura automatic coffee machine that cost north of $2,500. The machine made so so coffee and the milk foamer broke. We looked at our receipt (see attached) and decided to return it. Holy Lousy Customer Service Batman!!! The hubby went to the store of purchase and they tried to tell him that the return policy didn't apply to Jura products and the sales person didn't use the correct receipt. Welcome to the world of "Not My Problem!" After a heated back and forth with the manager, she finally gave us a refund for the broken machine. She gave the return reason as "changed our mind" which is inaccurate. The machine was defective. And for those in the cheap seats, the receipt she processed the return on listed the same return policy no Jura exception. Stay away from Sur La Table for Jura products.

This store was so organized and neat. Very clean too! Sur La Table is one of my absolute favorite stores. I'm a foodie and love to cook/bake so I feel right at home when walking into these shops. I'm normally starstruck and wanting every single thing on the shelves Came here a few weeks before Memorial Day so they had tons of bbq & summer items out and on display. They also had a cooking class going on which looked really fun, I can't wait to attend one soon!

Mixed review here. I have never been to this store, but I needed some sheet pans and a friend recommended this store. I was helped by two women. A woman called Karen was very nice, patient and very helpful. I was on my own after she helped me find sheetpans because I wanted to look around on my own for a while. The other woman who help me me, whose name I didn't catch (long brown hair, olive skin, perhaps of Indian descent) was snippy, curt and all-around unfriendly. She seemed to be a manager, which was kind of surprising, based on her attitude toward me, another customer and a seperate male associate. I would return here if I need something (maybe a new coffee maker soon!), but I would not let myself be helped by this second woman. If you come here, ask for Karen. She's great.

My wife bought a cutting board at Sur La Table. It was made of two pieces of wood held together by epoxy. After a few months it began to split and within a year it had split in half. We barely used it and after it split we returned it to the store expecting an apology and a store credit. Instead we were told that they know their products are junk so they only provide a one month warranty so that unless the board was returned within one month we were out to luck. We spent an hour driving uptown to return the board just to be treated so rudely. LESSON LEARNED. STAY AWAY FROM SUR LA TABLE. If the store wants to call me my number is 973 204 1816.

We did the cooking class there, and the chef was super knowledgeable. However, they don't have a liquor license so you can't have wine while you're cooking and there are no food substitutes. Which makes it difficult if you're going for a group.

Great selection and awesome customer service. I called in advance to see if they had immersion blenders in stock, and Emily pulled all the immersion blenders they had available and told me what was in stock and their prices by phone. I ran there immediately (needed it for dinner that night) and she kindly helped explain the differences among all three and had them already pulled for me, ready to go. They no longer have nespresso but now have jura, with free in-store samples. A kind gentlemen made me a latte and explained the differences between several of the machines to me. He was lovely. Highly recommend this place for a store with the wide selection of a big chain store but the friendly and helpful customer service of a small family-owned shop!

Amazing pie class-- the best pumpkin pie we had ever tasted. And we got to take the pie home! Plus cookies and whipped cream too! Sur la table should do more pie and cake classes. So well-organized and clean. We will be taking more classes for sure.

Visited their store on 57 Street with my wife. We purchased a $300 Le Creuset Pot from a very helpful sales woman. After purchasing it my wife decided to browse some more for a few more items. I asked who I believed to be the manager, a male with glasses and white hair for the code to the bathroom of which there are two located in open view in public area of store. He stated they are only for people that take the cooking class and refused my request. I asked my wife to put down the items she had picked to buy and left the store. I was forced to use a bathroom in the parking garage that we had parked in next door.

Sur La Table closed the store on the Upper East Side and I miss it so much. I recently broke my white plate I purchased there. This location on West 57th Street is nice too but not a quick walk. I like their customer service style as they leave you be unless you ask for assistance. I love their merchandise because you don't have to purchase whole sets of dishes. I can get the individual bowl or plate I need. They wrap the items in plenty of paper so it's not damaged on the way home. I purchased canning jars at one time. Everything I purchase is microwave and dishwasher safe. If you check out their section of discount merchandise you might find a deal too. I recommend their merchandise as it lasts. If you don't drop it on the ceramic tile floor!

I purchased a $75 knife on line from Sur La Table. It arrived defective - I didn't realize the tip was bent until after I threw out the packaging. I brought the knife to the Manhattan Store to return, which is one of the options that was available to me. They wouldn't take the knife back and told me I had to send it to their returns center because I didn't have the original packaging. A woman who said she was the manager, Meg, was indifferent at best, borderline rude. She showed no understanding of my situation (I came from Brooklyn) and in general didn't seem to care at all about my telling her I wouldn't purchase anything else at the store because of the way I was treated. It is now 2 weeks since I returned the knife, after getting approval to return it, and I haven't heard from anyone. I called their customer service number and the representative, after I told him my issue, was rude, told me he had to put me on hold and he never came back and the call was disconnected. I can' t believe the level of customer service I am getting from what used to be a terrific company. I wouldn't advise anyone to purchase anything from this store. Go to Bed, Bath or any other reputable retailer - they all have the same merchandise and are much more customer-centric.

If you like kitchen or baking, this is a great place to spend a little time. I usually come here to exchange my Soda stream Co2 even though I like to walking around in the store. Staffs are nice and smiley. I like to go there. Also this place has a cooking class as well. While I was walking around, I watched them and they are teaching people very patiently.

Delicious food but a rip off! We were at a table with 6 people and just got a bite of each item. For the price plus no alcohol it is not worth it!

What a great partnership...Sur La Table partnered with NY Road Runners (NYRR) on healthy eating session for interested NYRR participants. The first half was a speaking session on Chef Celeste's background at the NYRR Hub (located next door). The second half was a cooking demo of pad thai at Sur La Table's Kitchen. Since the preparation work was done, the sauces were ready to go, cooking the pad Thai with all the ingredients was quick (there was no protein like chicken otherwise it would take a bit longer to cook) and ready to eat in 15 minutes. Pretty amazing -- I would need to adjust the sauce levels since it was too salty for me. It is more salty than in a typical Pad Thai dish in a Thai restaurant. Afterwards, Chef Celeste took us around the store and showed us what products to get to make pad Thai easier. It was awesome that the store offered 20% off for their store product and $20 off any class. There is so many different options that you can pick the simple or easier equipment. The store's layout was simple but if you happen to carry a big bag, be aware of your bag. The aisles are not narrow though it's not very wide. Pretty cool store to check out

My friends and I had fun cooking at this venue. My friends have tried cooking classes here couple times but this was my first time taking a cooking lesson. So, I was excited! It was my birthday present from my friend's mother. I was so happy to receive this birthday gift! The menu was supposed to be scallop or something but I believe they switched this due to the 40th Anniversary of Sur La Table. So the menu we had that day was Coq Au Vin or Chicken in wine sauce. Chef Celeste was our Chef and she was assisted by her Sous-chef and the team. They had a great team. The chicken wasn't the only one we had to prepare but we also had a chance to bake some chocolate soufflé with salted caramel, woohoo! I can't believe I could learn two things. One thing is hard enough to learn, imagine making two dishes in one class, oh no! However, I did it! With the proper method and teaching technique, my team and I were able to follow. I burned the chicken a little bit though, but that's ok, it's part of the learning process. Chef Celeste taught us more than just cooking. As I said before, she taught us the cooking technique and gave us some great tips to have the best results. Our final results looked great! I just need to start making them at home couple times. While the food stayed in the oven, we were escorted to the store area. Chef talked to us about some of the helpful tools that we could use with our cooking preparation. By the way we also received a handout of our menu to take home in case we want to remake this dish at home. After explaining the tools in the store area we went back to the kitchen and had our dinner together. Marvelous! There's no doubt this is one of my great cooking experiences. I'd like to try making other dishes too, so I could cook for Hubby. This class consists of four groups and each group has four cooks and I was one of them. What a great experience! Thanks Chef and the crew!

My sister gave me a gift certificate here for my bday and I was excited to try. It is a cool concept and a fun date spot if you are looking for something to do. Our instructor zhana was a great instructor. She made it fun and light hearted. There is nothing too difficult so even if you don't cook you can have fun. Unfortunately, you can't bring wine to drink or anything. While the food is cooking they encourage you to walk around the store for any kitchen needs. They have all the different gadgets you need. Meal turned out great and it was a fun night out with my wife. The one negative is it isnt the cheapest date. If I wasn't gifted this I probably wouldnt come based on the price. It was fun but it was a one and done for me.

My boyfriend and I did the Date Night - A Spanish Evening cooking class at Sur La Table 57th Street. Excellent class, codfish was fresh (most importantly), their setup for the students was very organized, and it was a lot of fun. Our instructor was great and very knowledgeable, and the two assistants were fantastic at helping us as well. I withheld one star for two reasons. First, the instructions felt a bit rushed so very little time to really immerse one's self in the experience. Secondly, once our beautiful three-course meal was done, eating also felt rushed. And! We had to eat standing up; chairs/stools were not provided. Otherwise, we enjoyed the experience and the staff was fantastic.

We received a gift and went to a cooking class. Very difficult to rate should be a 3 1/2 star for me. INSTRUCTOR - she was excellent but I learned more tips than actual cooking COURSE PACE - there were 16 folks in the class our opposite couple were fantastic. The info was extremely good but the pace was so fast if you tried to think or write a note you missed the next two things said LIVE COOKING - we were shown how to cut/prepare with interesting techniques but if Yan Can Cook I'm not so sure I could cut like he does without injury HANDS ON EXPERIENCE - with 4 people at a table you sort of pick 1 pre-prepared ingredient and you cut, dice, shave etc. and then team then has the pre-work done. Same with the actual cooking on the stoves. HYGIENE - super managed with continual hand washing to eliminate cross contamination. They get an "A" rating SCAM-WAY APPROACH - wasn't too keen on the "let me sell you on the pits, pans, utensils, etc." as a store walk through was part of the course. CHEEZY

My boyfriend and I had a wonderful anniversary date here at the Italian Restaurant Favorites cooking class. It was taught by Celeste who was on Chopped. She was very patient with the class and knowledgeable about everything we asked her - from which pans to use for certain dishes to which oils were better than others depending on what you were cooking. The class worked in groups of 3 and we learned how to make Pork Meatballs with Sunday Gravy and Bucatini, Grilled Radicchio and Endive Salad and Chocolate Espresso Tiramisu. The meatballs were delicious. From now on, I'm going to make them the way we learned it here. The salad was great and I loved learning how to make the salad dressing from scratch. What surprised me was how delicious the Tiramisu was. I normally do not like eating dessert, much more for spongy-like cakes.... so that says a lot. This tiramisu has made it on my list of desserts I actually would eat. The chocolate shavings we added to the top paired well with the taste of espresso. It's unfortunate that we couldn't take the leftovers home with us, but after they explained why, I understood. We got a tour of the store and Celeste pointed out a lot of the items we used in our class. We did get a 20% off coupon for attending the class, so I upgraded a couple of my kitchen supplies and I'm so happy. The classes are a bit pricy but they are fun, so definitely give it a try!

I love their buy online and pick up in store option. They have everything and great price ranges / options. Super friendly and helpful staff always.

EnJoyed a cooling class with my boyfriend as an anniversary activity. We had Chef Danny who was awesome and insightful. The dishes came out AMAZING and we even recreated oNe alreadyy, that's how you know it's good!

Stopped by today to make an exchange for a gift from our registry. Malcolm was super helpful. You've gotta love this store.

My wife and I took a cooking class in the W. 57th St. store called cooking with wine this past Saturday, September 10. We were in the 7 PM class and to call it cooking with wine is disingenuous to say the least. We didn't cook with wine at all. Chef Jake, who is nice enough, did all the cooking. All we did was chop a couple of vegetables and mix premeasured ingredients. It was very disappointing and we heard such good things about these classes. I'm sorry to say we would not a class again. And, we would discourage others from doing so if they asked about the classes. It was a lot of money for almost nothing. We even tried to contact customer service via email but our email criticizing them kept getting blocked. Do you need to know anything more? It is a waste of money. And their customer service is a joke. Buyer beware.

I've visited the Sur La Table in Soho many times, always enjoying its vast array of culinary items and of course getting tons of ideas on what kitchen creations may come out of a visit there. About a month ago I saw signs that one was going to open near Columbus Circle on 57 street and needless to say, I was excited! Today was their opening day and I just happened to be in the area (no, really) and I stopped by to check it out. The store clearly takes inspiration in many ways from its Soho sibling. It has lots of steel shelves with tons of gadgets and items ranging from uniquely shaped silicone scrapers to a multi-function holder for baked goods right out of the oven. The store is positively overflowing with gadgets, appliances, flatware, utilities and more. There are many elements that are unique to this store however. First, this one will offer cooking demonstrations and have lessons! I say "will" since they're still building the cooking kitchen (but they anticipate it being ready by mid-December 2011). I met the chef who will be teaching the courses and he was super cool to talk to. From what I was told, the kitchen will be able to hold forty people! I'm really looking forward to seeing it. There's also an extensive knife section in the back. There was one staff member dedicated to it, which was definitely good to see. They also have a Nespresso counter where you can try out their Espressos before you buy a machine. You can also pick up the Nespresso coffee packs there (the machines are sold via Sur itself). The young woman who did the Nespresso demonstration was insanely good at it. I could tell I was truly watching a professional at work. She never missed a beat throughout the demo (and yeah, it does taste very good). Everyone on the staff was extremely helpful and cheerful. I also found in general there was more room to move around in this store than the one in Soho (I haven't been to the one on the East side yet). I was already a fan of the Soho store, and I'm super happy with this one so far. I hope to take some of the cooking classes and report back in the future!

I only stop here to pick up CO2 canisters for my Sodastreams, but every time I've come in the people are super friendly and helpful. Their products are nicely displayed and there is usually something on sale. I have been thinking about purchasing a waffle iron so I can make this tater tot, bacon, cheese and jalapeno waffle I saw a recipe for, and if I do make that purchase, it will be from Sur La Table.

Big thank you to Chris in the corporate office for his patience and professionalism! I appreciate your customer service!

Great cooking class experience! Came here with a group for one of their Indian menu cooking classes and throughly enjoyed it. Chef Liz and her assistants were very helpful during the entire cooking process. A little slip ups here and there, but nothing wrong with a little fun in the kitchen! Our course included classic butter chicken, cardamon-scented basmati rice, naan, and coconut vegetable curry. You get to keep the recipe booklet (actual recipes have a few added ingredients than what is taught). Food was delicious, definitely a fun activity for hosting small corporate events, couples event, or just to come with some friends that are interested in expanding their culinary skills. The lesson is easy to follow even for amateur cooks and Chef Liz also gives you great tips on cutting up the ingredients if you are uneasy with knives. Bonus Nespresso machine inside if you need a quick caffeine boost while cooking!

Sur La Table (which we quickly found out was pronounced, at least by its staff, "Sur La Tahhh-ble", because making things sound French that aren't French is apparently ubiquitously appropriate?) is superb alternative to the oft-bustling Williams Sonoma in the Time Warner Center. Though my shopping experience here is limited, what I can say is that the employees here are all kinds of wonderful and the merchandise ranges from moderately-priced to really really really expensive (like, past Le Crucet expensive - but they have that too, don't you worry!). But this review is for a cooking class I took here a few weeks back - "Seafood Made Simple". Step 1: Sit down and grab your recipe booklet. Ours consisted of a pan-seared salmon with maple-dijon vinaigrette, a simple grilled shrimp Caesar salad, and mussels in a coconut curry broth. We picked this menu for a reason. Your main instructor will introduce him or herself (ours was very bubbly and aptly played "Part of Your World" from "The Little Mermaid" as we were walking in) and you'll in on your way. Step 1a: You will look around. You will notice that just about everyone here is on a date, despite this class not being advertised as a "date night" special. This is normal. You may be one of those "everyone". If you are not, do not fear. We had an unsuspecting third wheel join our pair and he was part of the family. He was also very gentlemanly, which I appreciated. Step 2: Start making your ish. We started with the pan-roasted salmon, which I was lucky enough to spearhead. They pre-portion and set up all ingredients needed for the dish beforehand, so there's not much thinking required on the "student's" part. It's a lot of dumping things into bowls and mixing. There is some cutting involved, though. If you're lucky, your instructor will give you a speedy tutorial on knife skills. These are undervalued in the typical home kitchen and you should listen. Step 3 (if applicable at this point): Eat your first dish. You will get a sizable portion of whatever you've just helped created. It will be delicious. You will pray to your higher energy source or whatever you believe in that you can replicate this at home. This is unlikely, but certainly possible. Once you've enjoyed, you move on. Step 4: Start making your second and third dishes We grilled some shrimp for our salad, let it cool, and "de-bearded" some mussels We made some coconut curry broth. At this point, it is quite likely that the cooking instructor(s) will have fervently attempted (and continue to fervently attempt) selling a lot of their merchandise to you. They will tell you that you have an **amazing** opportunity to buy some of these lovely items while your third dish is cooking. You will receive a 10% off coupon only good for that night. Sneaky little bastards (it worked - I bought a Le Crucet grill pan to make shrimp/chicken on and it is Molly-tested, Molly-approved). Step 5: Get the grand tour of Sur La Table. They will entice you. It is the land of impulse buys. Don't judge yourself if you buy something. Though if it's a set of $2000 (not a typo) knives, maybe evaluate your life a little bit. Step 6: If you take Seafood Made Simple, this is where your shrimp will have cooled enough to be put in the salad, and there will be a nice helping of mussels - complete with bread - waiting for you. If you are me, you will DRINK THE BROTH BECAUSE OH MY GOD. Yeah, the food was that good. Butter ain't gonna hurt ya. Unless you have high cholesterol. Then maybe lay off the butter. In any case, they don't f*** around with their recipes here. Why I'm sticking with four stars as opposed to five is because I would've loved the class to be a bit more hands-on. I know there's only so much the students can do in a two-hour class, but I wanted to really get down and dirty in the stuff. When it comes to cooking, I'm a total blank slate. I want to learn about proper ratios and combinations of ingredients in ADDITION to cooking techniques. I don't want to be led around the store while the mussels cook - I want to put those babies in the pot and see what exactly cooking mussels entails (I know it's not much, but you get what I'm saying). While I feel far more confident in my fish/shrimp-cooking skills now than prior to this class, that's honestly about it. And this is just my opinion - I'm sure plenty of people would love having everything cleaned and pre-portioned for them (and no judgment to those who would!). But I want to be privy to every single step entailed.

I read about Sur La Table having a big sale on Le Creuset deep dutch ovens, an item that I've had on my wish list for years. The website's listed sales price was within our budget, so my partner purchased one online (in the color sea salt) to pick up in the store. Several hours passed and I asked if he ever received an email notifying us that the item was ready for pick up. He said no, but that he received emails from Sur La Table, including an offer to get $15 off his "next purchase", implying he actually made a purchase. He also checked his credit card activity and saw a $1 charge, followed by a $1 refund from SLT. I thought it was odd that he never got a confirmation about the purchase, so I called the store and they said they had no orders under his name. They gave the number to customer service, which I called the next day and was told that they did not have any order under his name. I asked about the "next purchase" email and the $1 charge/credit, and they explained that something went wrong for the transaction to start but not get completed, though they couldn't explain exactly what happened. I called the store back to ask if they had the deep dutch oven in stock so that I could buy it in store. The person I spoke to, Barbara, remembered talking to me the day before. She asked me for the SKU (which I read directly from the website I pulled up on my phone) and was told that that SKU didn't bring up any item in their store computer. She asked me for the name of the item I wanted and when I told her, she said that their system did not show that it was on sale. Meanwhile, I was looking right at the store's website on my phone and the sales price was in effect. I figured between the incomplete transaction, wrong SKU, and store computers not matching what customers see, SLT was dealing with some technical issues, so I offered to come to the store and show Barbara what I saw on my phone and perhaps troubleshoot. She told me that it was fine to come in, but that she may not be able to get me what I was hoping for -- the sea salt deep dutch oven at a sales price as her system was not showing any promotion. (I very much respect Barbara for managing my expectations; she did this with grace and professionalism.) I came into the store and Barbara greeted me at the entrance, somehow guessing that I was the one who she had just spoken to. She brought me over to a store computer and I showed her the SLT website from my phone and the item I was interested in, which even as I refreshed the page in front of her, still had a sales price. She looked up the SKU and showed me the error message that resulted on the store computer. I also showed her a screenshot of my partner's credit card statement which showed the two $1 transactions, and she didn't understand why the sale didn't go through. She also told me that the dutch oven on sale pictured on the website (in red) was out of stock. I explained that at the time my partner made the purchase the day before, sea salt was available, but she told me it wasn't on sale. I was bummed. Barbara showed me similar dutch ovens of a different brand. I was considering purchasing one, but told Barbara that the Le Crueset was my dream pot that I have never been able to afford, so I'd just wait until there was another sale. Ever the professional, Barbara offered to take my contact information so that she could notify me when that specific item I wanted was on sale. I really appreciated that gesture and I told her I would just take a look at the dutch ovens (on display) before I left the store. There I was, staring at the Le Crueset display, at my dream pot in sea salt. I made one last ditch effort to purchase it and went back to Barbara to ask if I could buy the store display for a discounted price. She apologetically told me that they don't sell display items (bummer!) and I went back to the display just to get a last look before leaving the store. Then Barbara came over to me and asked me what color I wanted (of course I told her sea salt), told me that she had spoken to someone about the string of technical errors I experienced, then said she could offer me the dutch oven at the sales price. I was so in shock that I had to ask Barbara to repeat herself! I was so surprised, but more so happy. Not just because I was getting the item I've wanted for years, but because Barbara listened to me and believed me when I described the technical issues I experienced. The real kicker to this story? When Barbara rang up my purchase, the sea salt dutch oven was on sale!!! So the internal computers were showing something different than the internal point of sale computers. Technical issues galore! I have to say that I felt incredibly validated (I believe I screamed out "I'm not crazy!") and Barbara was able to confirm the many glitches they had in their system. Though she apologized, I told her she didn't have to. I thanked her and her team for listening and for making it right.

My review is mainly of the issue I had in this store, not of the great selection of products. I decided to go during my lunch break which by the way I do construction so I wouldn't be showing up in my Modest/Hampton style clothing which is what I feel they expected. As soon as I opened the door I was quickly confronted by some 20 year old rent a cop who asked "looking for anything in particular?" instead of a "hey" or maybe even a "welcome". After realizing that I was being profiled based on how I was dressed I decided to slowly, and I mean SLOWLY walk the whole entire store to make him uncomfortable. The entire time I felt his eyes burning the back of my head and hoped that would be the only layer of crap I would have to deal with. I was wrong. Made my way to the counter and had to deal with part two. While waiting on line I hear one of the cashiers whisper to the other cashier who would eventually help me, "please help this guy". Really? So I hand her my CC and she starts to examining it by flipping it over, staring at it closely, and feeling it to see if its weird in any way. Are you kidding me?! She then puts the receipt down on the counter with no pen and starts talking to other cashier and ignores me. Now I get whats going on. So I replied with "could I please have a bag so I could go". I had to ask for a bag and left. Make sure you "fit in" when you visit this store. I do not have to deal with this and I will not be returning to this store.

Today, my husband and I visited the Nespresso counter At Sur La Table in the Hearst Building and had wonderful service from Everett! He assisted us with getting our coffee pods and then made us coffee at the counter. It was such a pleasant experience. Everett was a kind and welcoming employee;)))

I've been to at least 5 of their cooking classes and usually love them, EXCEPT FOR TONIGHT. I cannot even begin to explain how unorganized, uninterested and snobby our chef Rachel was. She was obviously not prepared for the class, stayed in one corner of the room talking to 3 students while the other 3/4 of the class had no idea what was happening. Everyone kept asking questions because of how out of order she was going and how she just kept forgetting ingredients. Everyone in the class was looking at each other so confused and so mad that everyone had just paid $90 to basically hear her say "ok wait a minute I was reading the wrong recipe again". I'm giving this place a 2 star review but after tonight I will not be returning. Unbelievable. Also, the dessert that we made didn't even come out right so she had to use one that was in the freezer already. How does that happen when you're paying $90!?

This place is a chiefs and amateur cooks dream! 1) I took a knife skills class and had a blast! It was a fun date and learned so much! They were friendly, open and no pressure. 2) The sales staff is friendly, non pressure and knowledgeable. 3) The selection of product is wonderful. 4) located at columbus circle so very easy to get to. Don't waste your money at williams simona. This is the place to go!

Since we live in the city and didn't have to travel to get here, I'd give 3 stars. If we had to travel at all, I'd give 2 stars because I don't think it'd really worth it considering the price, food, and overall experience. I'd rather just go out to a fancy dinner for $90/person. It should honestly be half the price considering the amount of food you get to eat and the amount of actual cooking you get to do. Most of the experience is just watching a demo, not cooking. You only get to do a few things, and there are too many people crammed into too small a space. We had a fully booked class (16 people) and I think 8 people should have been the maximum capacity. It's not personalized enough with this size, and half of us were crammed onto the sides of the room. Only 8 people can get the bigger, spacious tables with a better view/experience, although they don't get to do any more cooking either. The food was good (not spectacular, but good). Too bad we barely did any of the actual cooking. Not really worth it for $90/person, but the city is overpriced and cooking classes are limited.

Pretty good amount of merchandise, not as vast as William Sonoma however. One item to note is their section of high end coffee and espresso machines. The machines are all powered so customers could view the functionality on the touchscreens, which I did. So I played around with the buttons and pressed the "Espresso " button and to my complete surprise, the sound of grinding was heard and 15 seconds later, hot coffee came pouring out of the spout! One of the sales associates immediately came over with a look of shock on her face and gave me a minor scolding for my actions. I looked at her for a few seconds and pointed out the following (in a polite way of course): - There were no signs stating not to touch the controls. - There should be an employee stationed at the display to control customers and demonstrate the units. Maybe give out a free shot of espresso! - From a liability standpoint, WHY would a retailer allow access to extremely hot water with no warning?!? Hopefully they rethink this display approach so no one gets scalded. I've learned not to be so curious in a luxury cookware store! :)

Ordered an expensive coffee machine in early September as a housewarming gift, which has yet to be shipped. Sur La Table says they don't fulfill their own orders - manufacturer does - and can't answer when the product will be shipped. They also won't let me cancel the order. Very disappointing customer service. Next time, I'll just order through Amazon.

For nearly $100/per person, I don't understand why everyone isn't given their own station to cut and prepare the ingredients. To add insult to injury, the instructor was not well versed in the cooking class we took (sushi) and gave us frozen salmon to use in our rolls. Also, if you're a big eater, you'll want to eat before or after as the portions are very small. Ultimately, this class was very disorganized, which is upsetting given we traveled from outside of the city to take it. If you're looking for a city-caliber cooking class, I would strongly urge you to look elsewhere.

I have always been a big fan of Sur La Table! I love baking and cooking so it's been a go to for my necessities or little splurges. This Saturday was my first class and I loved it. The class started bright and early at 10 am. My train ride was a long ride but I made it with 4 minutes to spare. As soon as I walked in to the shop I noticed the adorable French inspired table. There was a beautiful spatula with Paris must sees and it was on a perfect pink color. I knew I'd be grabbing that beauty on the way out. I walked into class and the ladies were so helpful. They offered to make me a coffee and there was also a tasty frittata with sauteed onions. It was like a little ladies brunch before we got our bake on. My friend arrived, we put on our white aprons and name tags. And began our lessons into French Pastry. There were 3 stations and 4 people in each station. We were paired with a mother daughter team. The mother had many years of baking experience and even had a baking business for some time. I can also bake with my eyes closed but I still learned so much. We started by making our pate choux dough. We boiled water, butter and salt in a small pot on a hot plate. Once it melted we took it off the heat added the flour then returned it to the heat. Too cool it down we used the stand mixer. Then we added out eggs. Then the fun part, we got to pipe out our eclairs. We had a star tip and they looked beautiful. We each took turns piping out the dough. They resembled doughy, yellow caterpillars. After they were done baking, they came out gorgeous and puffy. We learned to make the pastry cream and filled our eclairs. My favorite part was dipping the tops in dark chocolate. Delicious!! We also had a quick lesson on puff pastry. For puff pastry you have to roll and chill, roll and chill, roll and chill. It sounds like it would take all day to make the puff pastry. I think I will stick with store bought. Even as an advanced baker I learned about European butter having a higher fat content and less water and therefore perfect for baking these decadent treats. At one point I noticed I had a smaller, thinner whisk for my dough and the teacher mentioned it works better because we don't want too much air in the dough. I aslo found out about vanilla paste which is just seeds and no alcohol. All this knowledge made me want to go to culinary school. There is so much I would love to learn. Thanks for being an inspiration Sur La Table. And thanks to my friend Julia who gave me her spot. PS I got my spatula, vanilla paste and red food coloring with my 10% off coupon from class. Score!

We're shopping for Jura coffee maker and my boyfriend and I ended up mistakenly engaging two employees separately on our own, but they were both so very thorough and helpful. We didn't walk out of the store with the machine last night, but will be back when our renovation is complete and the coffee pantry space has actually been constructed, hopefully well before mid October. Thank you to Kole and Michael. I'll add that I have had a great experience at this location on previous visits, as well.

This is one of the best store that I have found in NY for baking stuff after Michaels. They have cookie cutters of different alphabets and other cool stuff too. They also have cooking classes from time to time.

I am very happy that Sur La Table opened up shop near my apartment. Williams Sonoma is nice and all, but it is a bit too much flash and no dash for me. Sur carries lots of high end stuff, like Williams Sonoma, but it has more stuff you need to actually cook. For example, when I needed to get a rare Italian tomato smasher to make the family tomato sauce, I got it at Sur La Table, not Williams Sonoma (they didn't have anything close to what I needed). This location is a bit smaller than other Sur stores, but they still cram everything in there that you need. It is fun just to wander around this place and see what is stacked up over here or hanging of a shelf over there. It also has lots of windows to the street, so it is always full of natural light - rare for a NYC retail store. Beyond cooking tools like pots, pans, knives, whisks, tongs, etc., they have a reasonably priced selection of plates and glassware. They have an excellent selection of European brands, including a large range of Le Creuset plates, bowls, etc. (not just the usual Le Creuset pots and skillets). This store also holds all kinds of cooking classes in a working kitchen that is separate from the store, but is visible from the street. Check this store out, get lost for a while, buy some random stuff for the kitchen that completely fills a gap in your cooking equipment arsenal, you'll love Sur Le Table.

A big shout out to Everette at the Nespresso Department! He is such a kind, caring and exceptional worker! He is very attentive to the customers needs and makes you feel welcome. Thank you Everette and keep shining brightly!!! THANK YOU FOR ALL YOUR HELP!!!! YOU ROCK!!!!