Tatiana V.
Google
Sometimes it is just hard to make a bad review, much more of a restaurant that you have been a client for years, but I just consider it necessary. Unfortunately, this time Sushi Maki, Coral Gables is is turn.
Last week I made a large order, like many times in the past 10 years, because we had an important business lunch in our office. As I usually do, I called first to verify that upon my arrival I would call them and they would come out with my order and take it to my car just in front of their location, and also asked them to call me once my order was ready. Neither of the previous mentioned happened. I has to call after a long waiting period so I had to pick it up as fast as I could, business lunch was already running late, and when I was near I called the restaurant, as agreed previously over the phone, for them to bring out the order to my car. Well, the same lady, which was from my native country (sad to say) told me that she could not do it because it was raining and the restaurant was full, I reminded her what she agreed earlier to do so and she just replied that she would not do it because it started raining and the restaurant was full. She gave me some directions to park behind their location, in which there were at least two persons telling me not to park in there, which I did anyways, went inside the restaurant that was absolutely NO CLIENTS inside, all tables were empty and took my order and left the restaurant promising I would make a review and was not going to be good and only because one lazy employee just didn't feel like working properly that day. Actions--->Consequences. Sad, bad and a lose/lose situation for everyone. They made me look bad in my business lunch and also lost us as clients.