Satyadarshi D.
Google
Me and my wife recently visited this restaurant and ordered Gobi Manchurian, expecting it to be completely vegetarian. Unfortunately, while eating, I found a small piece of chicken mixed in the dish. This is extremely disappointing and unacceptable, especially for someone who follows a strict vegetarian diet.
For vegetarians, this is not a small mistake — it breaks trust and can be very upsetting. Since this is an Indian restaurant, it is especially important to follow the ethics and discipline of Indian kitchen culture, where vegetarian and non-vegetarian food are kept strictly separate. Cross-contamination should never happen.
In addition, samosa is known as a pure vegetarian item. This makes me seriously question whether the same contaminated oil is being used for both vegetarian and non-vegetarian items. One of the waiters admitted that they use the same oil for frying non-vegetarian items as well. However, the manager gave a completely different explanation, which felt like an attempt to avoid responsibility instead of addressing the mistake honestly.
There was no formal apology received from anyone, it felt like I made mistake by coming to this restaurant everyone ware ignoring us.
To make matters worse, I was also given a bill that included charges for a non-vegetarian item that was served to me by mistake and that I had already returned. Even after returning it, the charge was still included in my bill, and I had to specifically ask the waiter to remove it. This added to my disappointment and showed a lack of professionalism and attention to customer concerns. The overall handling of the situation made me feel that they did not care about the emotional distress and discomfort caused to me.
Because of this experience, I would not recommend this restaurant to anyone who is vegetarian. Restaurants must take more care and responsibility in maintaining proper food handling standards, accurate billing practices, and respecting dietary choices. If you cannot maintain the true kitchen culture and ethics of Indian cuisine, then you should not use the name of India to represent your restaurant.
I hope they seriously improve their kitchen practices and customer service to ensure this does not happen to anyone else.
If you are on strict vegetarian diet please avoid this restaurant!!!