Taco Bell Cantina

They had fast service, I had a nice meal, the place was clean, can't expect more. All reviewers that mention bowel trouble after Taco Bell are built pretty weak, get gud.

Not bad, combo tasty, I’ll come back, price available not expensive

Good food and clean taco bell. I just really enjoy the tacos. Overall the same food I enjoy when im tight on time. But i had to wait a bit for the fries. The customer service kelt me informed. So overall the experience was good.

Best Taco Bell around. Batman Begins was playing on the TV, the food was high quality, and they served booze. It was wonderful.

Good quality for a fast food restaurant + you can customize the dishes to say things like less cheese, less sauce, extra meat etc. We personally enjoy this a lot because you can choose how healthy you wish the dish to be + nice selection or mexican dishes. The quesadilla and the burrito were very tasty + the food is ready very fast. Good price-quality ratio compared to other restaurants in NY

I can get in & out of this location in 5 minutes or less thanks to their easy to use self serve touch screen kiosk. I always order the exact same veggie burritos. They are custom made to order. Always fresh, hot & fast.

Good sized taco bell for the area. Designed for large crowd management. Lots of order kiosks, plus counter order. The food is always good and they serve adult beverages as well.

Clean, quiet and organized. I have always ordered from the Taco Bell app when I come to this place and it is always quick, correct and smooth with no issues. Possibly the most well-managed branch in all of Manhattan.

What does it mean to Live Mas? A visit to the Taco Bell Cantina. If you've ever spiked your Baja Blast or cracked a Corona to pair with your Taco Bell order at home, this is the place for you. This Taco Bell Cantina location is centrally located in midtown, relatively clean, and not as packed as I had expected it to be given it's easily accessible location and the fact that it serves alcohol. We ordered through the kiosk, and after a little bit of technical difficulty trying to get our Taco Bell rewards points (obviously a must), we were able to place the order. I opted for a beer, but my partner truly lived mas with his alcoholic frozen Baja Blast, which I have to admit was delicious, but I'm old and I know that drinking a full one of these would've given me the worst hangover. I found the food prices to be slightly higher than my go-to Taco Bell in Queens, but still affordable none the less. Drink prices are on par with any run-of-the-mill NYC bar, around $8 for a beer and a little more for a fancy frozen concoction with hard alcohol. Service was slower than I'm used to as well but I guess that's to be expected. If you're in the area and want to stop for an affordable lunch with a fun drink, I think this place is worth a visit.

This location is super clean, sleek, and efficient. I ordered on the app and the pick-up food was ready even before we walked there from a block away. What better way to celebrate Cinco de Mayo than 5 tacos for $5?? Too bad it wasn't in pesos. I also got a shareable combo for 2 which included chips, and some burritos with tacos. My other friend got loaded nachos. There's a lot of deals in the app, so make sure you download it! The kiosks are automated anyway.

The taco was casually good, not that outstanding. Nice variety of flavors. Pretty regularly on point. The quality was ok. The service was slow. Location was good and clean. Good burrito!

God damn right I'm reviewing Taco Bell at four stars! Love Taco Bell and this one is pretty regularly on point Lots of vagrants ... just like me lol

I ordered at the kiosk and got my food pretty quickly. There is also an electronic board that has your name and tells you when the food is ready but they will call out your name. It's pretty large inside. I got the chicken quesadilla. I would come back for taco bell cravings

Walking through Times Square we realized this was a Taco Bell cantina we had been wanting to try for a while. Walked in and placed and order on the screen. Luckily the Mexican pizza was available and we had just that and an drink. Service was prompt and the food was great! Was in and out fairly quickly.

Pretty cool Taco Bell in Times Square. This is a Taco Bell Cantina so they have alcoholic options on top of their regular food options which I think is pretty legit. They have someone letting people in and out of the bathrooms to ensure that tons of random people aren't coming in off the street and their food comes out pretty quickly. The reason for 3 star? Well while we were in here there was two guests that came in harassing other guests, one was trying to pick up girls that looked visibly bothered by the gentleman's presence and the gentlemen was being loud and disruptive. Then the gentleman went to the trash can and pulled drinks and food out of the trash and was let into the bathroom where they washed their cup out and then started filling their drink up, then... the gentlemen walked up to the counter and simply stood their annoying the staff trying to get free food and they were picking up sauce packs and drinking them. Now I feel sad if this person can't afford a meal and had to do these to be able to have food for the evening, it's truly a sad thing; but harassing guests and trying to pick up on girls that clearly want to be left alone whole staff watches, then almost allowing it to take place by seeing it and not stopping it and then not asking them to simply leave while just standing in front of the staff while drinking sauce packets digging through the trash, is clearly not the answer. I'm sure it's really tough sometimes, but I'm sure that's not what they want as an image and I'm even more sure it's hard for the staff as it probably happens all the time.

I'm not a Taco Bell fanatic to be honest but the fact that this one sells lq had me stop by. The drink is pretty much a slushy you can add lq to. I had a margarita but the only lq option it gave me on the kiosk was to add rum. Rum in a margarita? The woman who took the order was so nice. I asked her if there was tequila available and she gladly popped open the tequila to add to my drink. It didn't taste like a margarita to me to be honest it was very syrupy but the woman who helped was so nice and it was a good amount of lq in the drink so it did what it needed to do. Would I run here for a drink no but maybe on my way to the train I'll stop by and grab one again.

I like that the food comes out quick. I like that its conveniently located. The line is never too long because they have self check out and cashiers.

Tasted so good as always. The margaritas was bla but everything else was great. The staff was super nice and accommodating.

Came here for a quick snack after the Billie ellish concert around 11pm! It was super busy, as others had the same ideas in mind. They have a tv screen to list names of orders but they ditched using it. Looks like they were just trying to catch up with the influx amount of orders coming in. Food was okay, just another Taco Bell. But thank you for staying open late!

It's a Taco Bell. Tons of kiosks to place your order from. Reasonably clean and pretty swanky inside especially considering the location. Opens until 3-4ish so my only wish would be that it's truly 24/7 but this is probably a good thing that it ain't.

I haven't had Taco Bell in roughly two years. The last time I had it, I only ordered cinnamon twist (which they no longer sell). This time, I decided to broaden my horizons a little bit. I ordered a cheese quesadilla, Doritos cheesy gordita crunch and a nacho cheese Doritos locos tacos supreme, FIRE. Maybe it's just because I haven't had it in so long but it's just as possible this is a pretty good Taco Bell location!

Went here a couple times as my hotel wasn't too far away. The service was super fast. I was super excited to go to a cantina so i could try a frozen baja blast with vodka!! They also had white claws available. I always get vegetarian items at taco bell, and this did not disappoint.

Ehh I've read some of the reviews and I don't seem to have the same perspective. For one, we're referring to Taco Bell (a guilty pleasure, but not the gold standard for any Tex Mex food). I also came here in what was a relative down time (Friday night at 6:30ish, which is the time when commuters are well on their way home, the rest of the people are at happy hours or anywhere else, and there were no games at MSG. I found it quite easy to order from the kiosks. Didn't seem to have much of an issue ordering. Sure, it's pricier than most Taco Bells, but duh. I ordered a beer, so you have to provide your ID to a specific person handling alcohol. There's a selection of a few different beers, but this ain't a bar. The food came out pretty quickly and I was off to eat. I really like the layout/style of the Cantinas as there's plenty of seating and the ceilings are quite high to provide an airy type of environment. As for the food, one of the complaints some people had was that it was quite skimpy. I ordered the typical Mexican pizza (no meat) and nachos/cheese. I recognize that complaint in that I probably receive more beans (without paying extra) in the Mexican pizza and maybe a bit more cheese sauce, but it wasn't egregious. I also expect a bit of skimpiness in NYC anyways. I still was quite full after dinner though with the food (and beer of course). I was actually trying to grab a couple slices of pizza nearby, but stumbled across this Taco Bell and couldn't resist. If I'm around Penn next time, I'll be back.

This is one of the new Taco Bell cantina as and in NYC. This location has much higher ceilings and a larger dining area than some of the others taking away that cramped feeling. The staff seems to move a lot quicker and more efficiently than the other locations. You can also buy alcohol, slushies and sub your drink for bottled water. One issue, they nickel and dime you for everything. I removed something from my burrito and instead of being able to replace it, I had to pay extra for a lesser item. So weird. But the food was fresh and I received my order within 6 minutes. Not a bad deal for a high traffic, tourist area.

I got back to my hotel on West 37th Street, and then I got hungry. Having already treated myself to a nice dinner earlier in the evening, I wanted a quick and affordable bite to eat. Lo and behold, the 8th Avenue Taco Bell Cantina. A few drops of rain were falling as I walked the short distance to the restaurant. Inside, a line of people waited to order at the counter, while others stood at the self-serve kiosks, tapping out their choices. I hit a kiosk and ordered a few dollar menu items. I sat and waited for my food. Outside, the drizzle turned into a downpour, and customers flooded into the restaurant. (One guy, holding a 2 Bros pizza box, was clearly just taking shelter.) The order screen swelled, and I held my breath. When my food was ready, I ate a burrito on the spot, splashing on about three packets worth of fire sauce. I'll admit, it hit the spot. I took the rest of my order back to my hotel to eat in guilty privacy. Hot, fresh, delicious. Why did I ever second-guess this decision? Do note that they serve beer at this Taco Bell! I've never seen that before, and it's truly a wonder to behold. I had an easy time ordering, my order was prepared quickly, and the food tasted good. No complaints.

This review is for the Cantina. Otherwise, it's Taco Bell. You know what you are getting, no need for a review. The Cantina on the other hand, is the best part about this experience. This is low key the best spot that you can enjoy a pre-show drink before heading to MSG. Especially considering that a cocktail in MSG can run you upwards of 15-20 bucks. The alcoholic slushies are where it's at. Choose your slushie flavor, select your alcohol of choice (vodka, tequila, rum) and add an extra shot (or even two) if you are feeling crazy. I went with a mule slushie with vodka and it was absolutely delicious. Super gingery and refreshing. If you aren't walking around with one of these in your hand over the summer you are doing it wrong. And all of this alongside a crunch wrap. Sold!

Just opened this new year, 2019 upscale Taco Bell baby!! Definitely a nice and open space in the center of Midtown. Great additional to have for another lunch option.

Fancy AF Taco Bell. I am a huge fan of Taco Bell, probably my favorite fast food. Inexpensive, made fresh, and the kiosk ordering system is wonderful. Wish there was more seating in general, but the customer turnover is pretty high and they keep things pretty clean and run it efficiently. For sure will visit this spot again when the hankering for some cheap and tasty tacos!!

Its a Taco Bell on 8th Ave in NYC...lolol That's all I should have to say buuuutttt it was OK. It was crowded when I went but I think that's only because it was new. After the new wears off it could be an ok spot to get the fancy old el paso meal ;-) As long as the staff stays tentative, nice, eager to put out "quality" food at a fast pace it should be fine!!! lls

I edited this review on 7/16/2019 to reflect amazing service I had from the manager Jahir. It had originally given this location 1 star after an issue I had with my steak reaper burrito, where I paid for extra sauce, and was given no sauce. In addition to writing here, I contacted TB on their website, as I had already taken my food back to my office. I received a phone call the same night from their manager, Jahir, to get my burrito remade, no questions asked. I came back today to take up his offer and indeed, I received a new meal, correctly made. I did not expect this level of service from Taco Bell. Glad all my advertising in my friend circles of the latest TB creation was with a good company. In any case, I leave the three tips I originally put here: Three tips for those wishing to experience the Taco Bell Cantina version: 1. If using the Kiosk and are getting a drink, make sure you select to print a receipt. You won't get the survey code on the receipt, but you will ensure you get your cup up front. The slight irritance with not printing, is you may or may not get your cup unless you ask for it and then have to go through the burden of proving your order. 2. So the original problem I had related to this. Just ensure if you're getting a limited edition specialty item and taking it to go, peak into it or take a bite to make sure it was made right and isn't missing an ingredient. 3. Get one of the slushy flavors that are cantina-exclusives. They're worth it.

They have alcohol at this tocobell! That is amazing!! Service was everything, place was clean and huge! I was surprised at the space they had. Even behind the counter was larger then some I've seen. Things were well lit and tidy. Destiny was the cashier working and she was a sweetheart! She recommended just the right things and I was very happy with my order.

Came here at 10:25 to snag a Crunchwrap Supreme before my 10:48 pm LIRR train. This is a no-frills place and I was super impressed with the speed of service. Although there were about 7-8 people who had ordered before me, I was out with my food by 10:35, easily making my train. There were about 4-5 guys in the kitchen working hard - what else can you ask for from a fast food joint! Hats off to the service here.

Food here is pretty decent based on my experience. Portions are decent and taste is your usual Taco Bell. What surprises me is that unlike other fast food chains Taco Bell decided not to jack up prices just for being in the city. The cravings box, for example, is one of the best bang for buck you can get in this area. Most of the employees are nice, but there are a few bad seeds. What makes it worse is: - Forget about your mobile order giving you any priority in getting your food faster. You will wait, and wait, and wait. - Too many people, not enough employees. They're clearly overworked. - Getting any sort of frozen drink or coffee is a pain because even if you ordered online or at the kiosk, you'll have to wait for all the people on line at the cash register to order before they decide to fulfill your order. They sometimes get your order wrong. They'll usually waste some of your time with the long wait, with the occasional excessive wait. It's has good potential plagued by bad management.

This was my first time at Taco Bell Catina. It was a Saturday at 2pm. There's nothing special to report. I ordered two quesalupas for myself which I received fairly quickly.

Taco bell Cantinas in general have been a great addition! They serve good fast food and even alcohol at these locations! Despite it being super busy, the food came out quick. It's also nice you don't see the sketchy crowd and homeless people squatting at the cantinas

Great idea, terrible execution. I've tried this a few times. The ordering process with the kiosks is smooth but something's breaking down with the pick-up process. Mistakes with orders. Employees who can't pronounce very simple names. My last visit, my name popped up on the pick-up screen but then vanished without anyone calling me (I was standing right there). There was no one standing immediately at the pick-up station so I couldn't easily ask about it. I had to go back to the counter and explain my situation. The person asked me to recall my order (I didn't have a receipt from the kiosk.) After more confusion, it turned out that my order had just been sitting there. The food's fine when it's correct. They just need to fix their system. As it is, it's just chaos.

I was craving Taco Bell and this one did not disappoint. The combo deals are cheap and you get a lot of food for what you pay. The staff was surprisingly friendly and you can order using a kiosk if you want. The atmosphere is good and there weren't any sketchy people in the restaurant soliciting. I'll be back!

First time in this Taco Bell, must be pretty new. Staff was very friendly. You can order at the kiosk and they have their 5 dollar deals here. They also have a bouncer of sorts, so you dont get all the weirdos.

Eh- this place needs a lot of improvement. Coming from NJ, all we do is eat Taco Bell so we have quite an amount of experience when it comes to this establishment. My review is based on a visit at 2 AM on a busy Saturday night. Walking in, it looks beautiful (hence the two stars). They definitely did a great job attracting crowds BUT they need to improve their food quality. We ordered a couple of Mexican pizzas and chalupas and they all looked like they were either rush or they completely just don't care about food quality. The Mexican pizza just had a big round glob of beans towards the end rather than it being spread out. I understand they were busy but at the end of the day, they should not be serving food like this. Hopefully this place can improve since they are still considered a new restaurant. Will visit here again in the future to give them another try!

The most slow ordering process I've ever encountered, and not even on a bus night. This just isn't acceptable for any level of fast food. I would never return to this location ever again.

This spot is the worst Taco bell when it comes to service. Yiu will wait 20 yi 25 minutes everytime. The manager is useless, yiu might as well call him a Taco maker because that's all he does. He's not managing the store. Didn't help with my order after waiting 20 minutes. The store was filthy and the girl with the thick glasses has the worst attitude. Who hires these People? The only reason they get 1 star is because they had the world series game on TV. Next time I'll just go to McDonald's next door. At least I get my food in 5 minutes and welcomed with a smile.

Disgusting! I tried the grande nachos. It was horrible and soggy! The meat tasted mysterious. Should've known better but I wanted to try it.

The worst customer service with liar employees. I came here to pick a co-worker and my ordered. I already paid online but my co worker gave me cash to pay in store, I gave them the cash and then the idiot cashier said they don't have enough singles to split a $20 bill so they kept $3 and gave me $10 with the food cost only $6.54. I asked to speak with someone else, the cashier went to talk to the manager and then she came back said they don't have my money. Damn insane, no wonder the employees are lousy because their management is too. Never again, F your food and you scum.

Actually the worst. Came at 3:45 when they close at 5 and the doors were locked and were only allowing pickup orders. Went into the app, pickup wasn't available.

Just wanted to give this Taco Bell a shout out... they always get my order right and are quick in delivering my food when I get a craving

Seems like this Taco Bell Cantina just opened (seems like a recent NYC trend). Given that it's pretty much next to Penn Station (I fear it'll only get worse from here), it's not bad. It's not as good as other cantina locations I've been to in the city, but it's better than I expected. My burrito wasn't the best (too much tortilla with not enough filling/poorly distributed filling), which was disappointing since it wasn't even busy when I went (around 11:30am on a Wednesday), but both mini quesadillas I got were pretty good. I have yet to try my personal favorite, the Beefy Fritos Burrito, but I would be happy to come back again for more mini quesadillas. Warm, filling, and good value! As a Midtown lunch option, this place, I have to admit, is pretty stellar if your primary concern is price. I'm not sure how Taco Bell is able to keep city prices down while other fast food places have gotten more expensive, but I ended up getting a Three Cheese Nacho Grande Burrito, Beefy Mini Quesadillas, and Shredded Chicken Mini Quesadilla, all for $1 each, which came out to $3.27 after tax. Even with the good, cheap, cash-only, hole-in-the-wall (sorry for my grammar in this review) places nearby, I don't think there's any place that can beat this. As someone who loves Taco Bell, I don't find anything here less tasty than a lot of potential lunch options (honestly, I might even prefer it in some cases), but there is obviously some sort of quality and health cost (normally I don't really pay attention to fast food calories, but maybe because it's a new year, I decided to look this up, and my meal added up to 830 calories). Assuming this Taco Bell makes money, ingredient quality has got to be on the lower side for it to have some kind of profit margin. If you've never been to a cantina location, it's a big step up from normal Taco Bells. Based on the ones I've been to, the restaurant setup typically resembles something like an open kitchen that allows you to see the assembly line putting your order together right in front of you. You have the choice of ordering from the counter or a kiosk, which allows you to go straight to the pick up section, and there's a screen that displays the status of your order. This follows the trend of upgraded fast food experiences I've started to see elsewhere in the city, such as McDonald's and Wendy's. I have to admit, the Taco Bell Cantina experience is pretty wonderful, and it helps make Taco Bell food feel a little less sketchy, since you can see everything going on. Also, to many, the fact that cantina locations serve alcohol has generated a lot of buzz, but I'm not planning on ordering Taco Bell beer anytime soon. I expect that I'll inevitably end up back here someday, as it's rather close to my office, and it's on the way to/from Penn Station. I honestly think that Taco Bell Cantinas can consistently earn 4-star Yelp reviews, but I guess I'll have to wait and see and hope for the best over time.

A margarita at 2pm on a Wednesday afternoon? Yeeeeah, that happened. No regrets, living my life, testing my tolerance with hot sauce on my spicy potato tacos.

Fabulous experience. Probably the cheapest meal with booze you can get in Midtown. Brasil (not sure if I am spelling it right) is awesome!!!

Nice set up but man don't get the tacos. There was about two bites worth of filling in them. Ridiculous. I've never had tacos that roll up into such a thin roll. If you're dieting and want a couple bites, then yes, but if you want a regular lunch meal, absolutely not!!

I was on my way to Penn Station to catch a train and thought I'd grab a quick bite before boarding. I placed an order through the mobile app and the order didn't go through for some reason. The app told me to check in with the cashier to resolve the issue. Once I showed the team the error I received through the app, they tried to blame the bank and act like it wasn't their fault. I have 20k in available credit and they claimed that I have an unpaid balance of 23 cents. Fucking sham of a balance. Absolute bullshit.

Quite literally THE WORST fast food experience I've ever had (I know we're setting the bar real low). Waited 15 minutes until the staff had realized I had not received my order, which no big deal I get it things happen. The manager said the order would be right out. A few minutes later after addressing the mishap he realized he forgot about my order AGAIN. But wait it gets better... after complete frustration on my part, from waiting 25 minutes for "fast food" I cut my losses and asked for a refund. The manager then proceeded to refund me the wrong amount not once, not twice but three times. Complete lack of competence and waste of time.

Yeah this place just keeps getting better and better. Amazing prices that crush McDonald's the service is prompt fast and super friendly I keep coming back and have better experiences.

Best tacos I've ever had. Service was unmatched. So many sauce options. The atmosphere was pleasant as soon as you walk in. The smell of tacos permeates the restaurant and entices you. You can order on a touch screen which is helpful to avoid any human contact. As soon as they shouted my name when my order was ready I was more excited than I have ever been in my life. The food exceeded my expectations.

Horrible horrible wait time. Workers acted like there was no rush. No communication on order status.

This was my first time going to this taco bell and it was a terrible experience. I had a free taco however I couldn't redeem it because their online ordering was not available. I actually went to the establishment and stood on line and just as I was about to place my order, the cashier tells me I have to go to the other register because her's is not working. I go to the other register to place an order and I can't because the other register is not working. There's only two registers on the establishment which is ridiculous. After waiting 10mins, I finally was able to place my order. While waiting for my order I notice one girl is on her cell phone while bringing customers there order. You have to tell them you ordered a drink in order for them to give it to you. For this business to be in an high impact area and during the lunch hour rush they're definitely going to have to get it together. It's gonna take me a some months before I decide to patronize this taco bell location again.

Very good!Employees are nice and the food taste like tacos if you simply want prdinary good tacos. Quick too

I've been to so many different taco bells up and down the east coast and without a doubt this was the cleanest, friendliest and best food quality I've had. Really cool vibe inside...not the usual fast food look. Best part about it are the prices are at their cheapest....no Manhattan up charge like every other taco bell in the city.