Taco Bell
Fast food restaurant · Napa ·

Taco Bell

Fast food restaurant · Napa ·

Fast-food chain serving tacos, quesadillas & nachos

online ordering
dorrito tacos
mexican pizzas
grilled cheese burritos
vegetarian options
dessert
seating
family friendly
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null
Taco Bell by null

Information

3177 Jefferson St, Napa, CA 94558 Get directions

$10–20

Order delivery
See Menu
Restroom
Popular for lunch
Popular for dinner
Family friendly
Good for groups

Information

Static Map

3177 Jefferson St, Napa, CA 94558 Get directions

+1 707 254 0517
locations.tacobell.com
@tacobell

$10–20 · Menu

Features

•Restroom
•Popular for lunch
•Popular for dinner
•Family friendly
•Good for groups
•Good for solo dining
•Vegetarian options
•Debit card accepted

Last updated

Jan 25, 2026

Powered By

You might also like

Terms of Use • Privacy Policy • Cookie Policy
 © 2026 Postcard Technologies, Inc.
@eater
391,688 Postcards · 10,991 Cities

New Mexican Restaurant Mothers Serves Some of Napa’s Best Tacos | Eater SF

"I stood in line at Mothers, the Mexico City–style taqueria Charles Whittaker and Benedict “Ben” Koenig opened in January 2023 in a former Pizza Hut on Jefferson Street in Napa, and was immediately struck by its comal out front, a pineapple-stacked trompo behind the glass window, and the playful David-and-Goliath irony of being across from a Taco Bell. The place has quickly built a mighty fanbase — cornhole-playing Tesla drivers out back and kids at fast-food–style picnic tables up front — and offers make-your-own micheladas, rotating specials (including off-menu pozole on Mexican Independence Day), and avocado oil–fried tortillas to keep things California. The food is righteous: the cabeza taco is mind-meltingly tender and simple, with crisp diced onions that provide the perfect backbone; numerous vegetarian and vegan options — including mushroom and cheese waffle fries and zingy jicama tacos with queso fresco — ensure accessible choices; and the horchata is cinnamon-y and thick rather than watery and chalky. They pride themselves on ample house-made salsas, including macha and arbol, and intentionally avoid bottomless baskets of chips and flour tortillas. The owners’ months of experimentation with masa and fat and their trompo- and pastor-driven approach reflect the Mexico City inspiration, and the Frida Kahlo–esque sign and their emphasis on celebrating the women who are the backbone of taqueria culture give the place clear personality." - Paolo Bicchieri

https://sf.eater.com/2023/9/14/23872377/mothers-tacos-napa
Taco Bell

Janissa R.

Google
I used to love this taco bell but they have gone down so bad in overall quality and customer service. They never make the orders right, they canceled my online pickup order and said they don't know what to tell me about it when I came to pick up. Always a looong line, I understand busy and under staffed but its crazy and something is always missing from our order and no one is accommodating. Im so disappointed.

Joseph P.

Google
The web app was a breeze to use and made pickup quick and easy. Truly how you should do online ordering. Good job Taco Bell!

mark P.

Google
This is the worst Taco Bell. It is like pulling teeth to get someone to make eye contact as to get the restroom code or to ask for water cups. Then, they don't usually know what I am asking for when I ask for cups. Nothing is available without assistance except napkins, so if you end up needing a fork, you stand at the counter for several minutes as they try not to look at you. The good days of Taco Bell seem to have vanished.

JimmyTheCricket 2.

Google
It's Taco Bell, and always will be. I had to lower this review after this order. Which wall did you throw these tacos against? Oh and thanks for all the cheese!!!

Jasmine M

Google
I ordered 5 items and 2 of them were veggie mexican pizzas. I went home and gave one to my mom and while she was eating she tasted beef and threw up after. My family does not eat meat at all and this was a very bad experience. The staff needs to be more careful while making orders.

Gods “Son” S.

Google
Quit coming here for a while for many reasons. Decided 2 give it a try again man it got worse I open my dorrito tacos n had 2 ask my self if I was being pranked like were the cameras at. This place a joke save your money n time and go somwere else

Gabe P.

Google
Do better. I order 2 grilled cheese burritos, Completely under sized. For proof I went directly to Fairfield tb and was served the appropriately sized burrito. I'll be requesting a return soon. I've attached the right sized burrito. In the photo

Lody G.

Google
This morning I just went to get some breakfast for me and my son and the worst part of this is the manager she was the one help me in the drive true first ask what you need and then when you start told her the order she just put you in hold saying (ONE SECOND) well hello that very upsetting, but well here come the worst part, i ask for coffee in one of my combos and she said machine is broken, oh no well we do not have or coffee cups, well i said is fine pepsi then. When i was in the window ready to pay what a surprise another employee( by the way I think is the olny one very nice there in the drive trough) well she making coffee and when i ask her if the was coffee she say yes, i told the other lady said not we do not have coffee. What a bull....t lie. So i call and reports this what was my surprise she is the Manager in charge is guess she is aloud to said what Taco Bell can sell and what can't sell (amazing employee or manager) Here some pictures of the service she provided hashbrown very soggy in oily impossible to eat.
google avatar

Yvette L.

Yelp
This TB right here.. 5 ! Expect a long line sometimes an hour.. You will always get great customer service, hot food and your order will be right. If you do not like ground beef ask to substitute for chicken for a small fee of 80 cents. *Sold Out of Mexican pizzas ** Please check your order before leaving as the line will be long again if something is not correct! (There is one close to home on Soscol with almost no line but you ABSOLUTELY won't get anything I described above. The VERY opposite actually!)
google avatar

Man who is M.

Yelp
got a combo box, paid for a taco which was missing, didn't get sauce even though i specifically ordered it. overall badd...

Veronica B.

Yelp
I'm done with taco bell. the amount they're charging for everything is insane. I paid $6 for chicken fries and got maybe 10-15 fries. MAYBE that's being generous. paid $6 again for the 2 small burritos, calling it a burrito is ridiculous it's not even a mini burrito, it's as big as your thumb to your pointer finger. if this shit was $1 or $2 I wouldn't complain. but we're looking at over $2 for an inch or two of food or a dozen fries. also their AI thing has made me stop wanting to go. fuck this place.
google avatar

Scott S.

Yelp
Six "Crunchy Taco Supremes" (which, let's be real, are just plain old tacos), with extra sour cream (because, let's be real, they really need extra sour cream to make them edible) and a medium drink (Pepsi products only)... IS $30!! The extra sour cream is $.90 per taco. Seriously?? First of all, they don't put $.90 worth of extra sour cream on the taco. Second, their "sour cream" is watered down and fake. Just look at the consistency and then think about the sour cream in a tub you buy at the grocery store. And their "sour cream" isn't sour at all and has no tanginess. WHAT A HORRIBLE RIP OFF. People are used to a charge of like $.25 when they ask for extra-something --that's normal. I think Taco Bell is like, "Let's jack up the price of anything extra, because people don't even ask how much it is. WHAT A HORRIBLE RIP OFF. This kind of pricing might fly in the Midwest where they think this is real Mexican food. But in California, where you can get 6 authentic tacos of superior quality for $12 from any taco truck, it's a wonder Taco Bell is in business at all.
google avatar

Aglaia C.

Yelp
Terrible customer service. I saw an employee yell at a customer who merely was upset his order had been ready for 10 minutes before they gave it to him. They were not helpful to me when I asked what type of breakfast burritos they had.
google avatar

Kendall S.

Yelp
Foods is well.. Taco Bell But I can't stand the automated ordering It just yells and yells at you So rude lol Don't like it Taco Bell just Effin pay someone to take orders
google avatar

Jake C.

Yelp
Used to be a A+ place now it's a C. No one likes the AI it's annoying and can barely hear you.

Enna A.

Yelp
Please don't eat here, this place is disgusting. Employees don't change their gloves after touching bathroom doors they go back and prepare the food with the same gloves. This people are going to get costumers sick
google avatar

Linda W.

Yelp
This is for the breakfast quesadilla! I can't tell you how good this was! The tortilla was fresh and homemade tasting. The eggs were soft and tender not over cooked at all and the sausage was delicious. So impressed with this for four dollars! They have the coolest computer, taking your order I've never seen or heard one like this before! Such a cute little Taco Bell... I never eat fast food, but I had to today and that was the best decision I made all day!
google avatar

Spencer R.

Yelp
It's a Taco Bell, what more can you expect. Honestly, it's fine for what it is, it's just disappointing that orders can be made incorrectly so consistently. Warning for all future patrons - be sure to check your order before you leave if the order is to-go. If you order supreme, odds are you won't get that, just regular. And if you try to call, you'll be lucky to actually get an answer. The insane part is that the order wasn't even placed verbally, so there is no excuse as to any misunderstanding. It was placed on their kiosk, meaning I ordered exactly what I wanted and still did not receive the correct items. My mistake in trusting the establishment and secondly in not checking before leaving.
google avatar

Jason G.

Yelp
Our local Tacobell has been hard at work during the pandemic and now since all restaurants are fully open, this restaurant works hard at customer satisfaction and it shows. The manager really cares about providing excellent customer service and it shows through the entire staff. They went above and beyond what would be expected of providing good customer service and I really appreciate their outstanding service! Thank you!

Alfredo C.

Yelp
Used to be great, but now the employees destroy every meal. 4 times consistently this past month ive had nacho sauce all over my bag, wrong size orders when i order the large freeze they give me a small. They charge me what i order and down me a size. Employees just dont care anymore, im sick of looking through my bag to just be covered in cheese sauce and handed the wrong size items. Its in my order and on your screen, how do you mess that up???
google avatar

Rich L.

Yelp
Shame on management that willingly allows the locking of BOTH available restrooms to paying patrons. And don't try and say they are BOTH out of order as while I was dining at a table inside I saw 2 employees use the restroom facilities. This is indicative of a gross, selfish and lazy work culture and management.
google avatar

Brian M.

Yelp
Wanted to like this location, jefferson near pueblo av, taco bell, as im often in the area. But gotten sick here twice out of 4+ visits. Has to be some cross contamination by employees. Drive thru only because covid paranoid when the mcdonalds across the street is open. Maybe they wanna keep out the homeless that live nearby at big 5 parking lot. Employees often are rude lazy. They were polite today but im done with this place after my wife and i got sick. AVOID THIS PLACE

briana m.

Yelp
I love getting Baja blast here they are AMAZING, wish they were more affordable so I could get more keep up the good work! #tacobellforlife
google avatar

Leon N.

Yelp
Good food. Problem with order but they were very professional and kind about the mistake.
google avatar

Linda S.

Yelp
Taco Bell. Doing poorly. Happy the Mexican Pizza returned? That was a short-lived event. You can't have this now, they are "out of it". This translates to their not having the ingredients to make it. The word is that come September you might be able to once again enjoy this item. Ok. Then how about a Crispy Chicken taco? They are "out" of that too. No word from staff on when that might be available again. Taco Bell is faltering and has been over the last several months. I ordered extra cheese on nachos and returned home to find my nachos did not have extra cheese, and it's a huge inconvenience to return to have them correct your order. We are going to stay away from Taco Bell on Jefferson for a while. They need to get their act together.

Randy C.

Yelp
Had great service but I can't not stand the computer generated ordering !! Won't be going back there until I change it back to people!
google avatar

Kelli L.

Yelp
Don't waste your time they never get your order right ever. Everytime I try them they make a mistake.
google avatar

Trisha G.

Yelp
Took over 5 minutes for the order taker to complete my order. He had to have a rude lady come help him several times. She even had to take over the order. Still messed up my order and i had to drive back to get the item they missed. When i paid i asked for the receipt but was so frustrated from the people behind me honking since they kept forgetting items and i had to keep asking for the items. They rude lady helping me at the window was bothered i asked for more sauce for my dozen items and only received 2 fire sauces. i drove off to check my items. Get home had to go back. I went back to get the item from the inside from a nice older gentleman with a beard who applogized for the messed up order. I informed him my order was messed up several time and was upset with the service from the window. I thanked him and tried to pay for the item they forgot to charge me for but he wouldn't let me. Just appreciate his service but they dont wear name tags anymore
google avatar

Joshua B.

Yelp
Waited forever for my order on Doordash, to only receive my food and this poor excuse for a drink. I didn't know Pepsi and La Croix had a collab. Like seriously, anybody with functioning eyes can tell your out of Pepsi. It in a clear cup for Christ's sake! Plus, when has there ever been lettuce in a chipotle chicken melt. Y'all are straight clowning at this store man. Fire everybody, start fresh!
google avatar

Amanda M.

Yelp
Am I being punked? The drive through line was long so I go inside. The guy looks at me blankley without saying anything, so I proceed with my order. He lets me get through my entire order then says "can you speak up"?. Sure .... I re order. He asks my name and I give it to him, then he asks how to spell it. So I'm spelling it and one letter at a time he's shouting it back. Whatever..... the painful order is done. I made the mistake of asking for the code to the bathroom. He walks me to the single unisex bathroom because I have short hair, and proceeds to open the door. He's checking if the floor was wet, and walks in the bathroom expecting me to follow him in there. Uh....No thank you. This whole experience was just awkward to say the least.
google avatar

Mary D.

Yelp
When you're not sitting in the drive through waiting 1+ hour to order, once you get up to the screen to order and you clearly state what you want to order, but then they type it in wrong twice so you have to repeat yourself twice and constantly check in the monitor to ensure it's correct. Then they say they're out of Baja blast. Ok, that's the thing I like most about Taco Bell. I've never been to one that was "out of" Baja blast before. Ok I'll take a Pepsi. We're out of Pepsi. Ok what do you have? Got a Sierra Mist. It's so watered down and has zero syrup and is hardly even soda it's just water. Seriously, this Taco Bell needs to step it up.
google avatar

John F.

Yelp
Ordering online a ripoff trying for eeekd Sf reads 23 tacos gir3: then reads hsve yo add in ends being 40 plus

Iz G.

Yelp
I have had many issues with this location. This is my first yelp review and it is because this store seems incompetent to make meals as they are ordered. Wether I order through doordash, or drive myself through the drive-thru, they have messed up my order more times than I can remember. This time, I ordered through door dash; 2 quesadilla meals with EXTRA chicken and a Cheesy Gordita Crunch with chicken instead of beef. Not only did they not add the extra chicken on the quesadillas, but there was HARDLY any chicken on there. The Cheesy Gordita Crunch had 3 tiny pieces of chicken. I have been refunded by doordash multiple times because of their mistakes, but at this point I felt it necessary to voice my dissatisfaction to the public. I will not be ordering from here anytime soon. Save your money and your time.

Michelle K.

Yelp
Barely any Beans in my BEAN burrito after a twenty five plus minute wait in the drive through plus my pintos n cheese didn't have a spoon . What am I supposed to eat it with ? Worst Taco Bell experience I've ever had .

Kyle O.

Yelp
Yo fuck this Taco Bell! I order a cheesy gordita crunch! I'm in line in the drive-thru and I hear some guy inside start yelling fuck! He sounds pissed off. I get my meal and get home and find they through the cheesy gordita crunch in my bag not wrapped up and just fucking spilt all over the place!? All over the napkins and in the bag, One napkin was even folding around and halfway in inside. Like why dude wtf did I do to you that makes you fucking take out your anger on me!? This all happened on 11/22/21 around 10:10-10:15 pm. Screw you Taco Bell, you guys ruined my night! I was looking forward to your food and you guys hire people like that.
google avatar

Roger B.

Yelp
Plastic cups, plastic straws, no recycling, no composting environmentally horrible - will not patronize

old h.

Yelp
I am annoyed. This is a repeat of the same experience. I got a window order and was very clear and specific what I wanted and checked the order before it was submitted. "No creme, include two hot sauce for each item." Got home with creme, no hot sauce, broken taco shells AND ALL COLD. Nineteen dollars and change, four tacos and a small orange juice. That's also an overcharge. I hope the managers read this stuff, as nobody is doing their job at this place. I'm a local, and I won't return.
google avatar

Jovi O.

Yelp
This place shuts off their lights at like midnight and pretends to be closed. If thats the case change the hours man
google avatar

Sean S.

Yelp
For starters, no one in line with a few patrons eating in the lobby and a few cars in the drive thru... several employees looked directly at me and not one said "have you been helped or someone will be with you shortly" but pretended like I wasn't there. When I was finally helped, I ordered the #8 combo meal which is two tacos supremes and a mexican pizza, asked for soft shells and no lettuce. What I got was a scoop or so of meat and a little bit of cheese, no tomatoes or sour cream. Each time I come here, it gets progressively worse in terms of food and service... time to find someplace else to patronize.
google avatar

Lucas A.

Yelp
I don't review a lot of "fast food" spots, because you kinda get what you expect when you're only shelling out $2-3 for a complete meal. I understanding getting mad over service when you just dropped $50 on your meal, but you really get what you pay for sometimes. That said, I do like to commend fast food employees and fast food businesses that ago above and beyond the "you get what you pay for" level of service that should be expected. I ordered a beefy fritos burrito and happy hour soda for a quick and cheap bite after work, and the guy behind the counter was friendly, personable, and was excited to recommend me getting my burrito grilled. "Why the hell not?" I thought. When in Rome. Or in this case, the Taco Bell down the street. I wasn't expecting a lot, but the burrito came out before I was done filling my soda AND was grilled. They're quick. The grilling added a little extra crunch and kept the burrito from reopening (less messy this way), which were all positives. The important part, though, was that the worker recommended it, was excited to do so, and followed up to see what I thought. I think it's hard to stay positive and upbeat in most service industry positions. I imagine it's exponentially worse in fast food, when combined with the low pay, stigma, and customers that treat you like utter garbage. This dude was cool, though, and I'll come back to this one more, because it's better service than I expected, and likely better than many customers would deserve.
google avatar

Antonio S.

Yelp
This Taco Bell has such bad customer service first their lines take 45 mins with 5 cars in the line, then because they make the drinks as you order and take forever to serve the card in front of you they hand you a melted drink and say it's not their fault....then argues with us until we said we will just take it up with corporate and then he wants to remake the drink. Don't like your job? Quit!

Joe A.

Yelp
Just a really, really, long line every time. Over 20 minutes with 9+ cars in the drive thru. Must be good if we're all willing to wait.

Valdonei G.

Yelp
I am dasher myself and I get there waiting in line and my order was already 10 min late to pick up because the workers are being slow on person when there 6 people working there, the first person couldn't help them second person came in and started being ignorant and racist and threatened to call the police for me to leave the driveway when I clearly waited to get my order and the person who threatened me was American with glasses look like she was in charge but I don't think so, this so unbelievable
google avatar

Danielle S.

Yelp
Everytime I order here they always forget an item or two. So annoying so have to come back and ask for my correct order.

Dirk H.

Yelp
I waited for over 20 minutes for 2 tacos and no other customers were around. The employees were more interested in their phones and gossip than helping me. Terrible

Spencer R.

Yelp
Slowest and worst service ever! I went inside and lucked out, only 1 person ordering and nobody else in the lobby! The worker finished taking the person's order and I was next...or so I thought. There were 2 cars in drive-thru. The worker immediately left me and went took orders from drive-thru. Then more cars came, and more people behind me, but she wouldn't even look iver, she was clearly ignoring me. I asked for help she looked over then kept taking taking drive thru orders...all of which came way after me. The workers making the food could win a contest for slowest workers on Earth. Sloths move faster. I kept asking for help and got nothing. The line behind me was at 7 people now and we were all getting mad. I finally left and will NEVER go back!

D ..

Yelp
fuck all dat i paid 22$ for 8 things on the damn value menu that costed me a dollar mfs scammin me wth and they makin us wait 20mins like gawd damn where my refund

Cris R.

Yelp
terrible experience took 25 min for my 5$ box didn't event get to eat my lunch cause they took so long
google avatar

Brian B.

Yelp
My experience here was terrible spent 45 minutes of my lunch break waiting in the stupid drive thru line. I placed a mobile order through the Taco Bell app. They got the order wrong. Mexican pizza was supposed to be without tomatoes. It had the tomatoes. And then they tried to tell me the freeze that I paid $1 extra for was unavailable but wouldn't give me anything else instead when I asked for a refund then somehow the machine magically fixed itself and they were able to make it. I paid $1 extra for the large. They gave me a regular. Terrible customer service and attitude. Failed to acknowledge me as I pulled up to the window. Also for some strange reason blaring an explicit Robin Williams comedy routine. I love Robin Williams but blaring out of the Taco Bell as people are going through the drive through? It's just out of place and inappropriate. Lastly the Mexican pizza that was prepared incorrectly was also packaged incorrectly. The Mexican pizza fell out of the joke of a broken 'box' they put it in and I had to scrap what I could from the bottom of the bag. Complete rip-off. Not worth the money or the time.
google avatar

Josh R.

Yelp
This spot was good and really fast ! They had a long line and served everyone surprisingly quick. Only thing is check your food because they did get our order wrong and put zero napkins

Anthony D.

Yelp
The lady that is working by herself at this world wide franchise just told us "I'm closing the store because I ran out of food", not just 1 specific item but ALL FOOD AT THIS TACO BELL IS OUT! LMAO I couldn't even a cup of cheddar cheese if I wanted to aha man the owner needs to hire more workers because she obviously needed some help tonight! ‍

Helio P.

Yelp
I never buy food Taco Bell I'm not recommend restaurant I am asking for my food employees Employee say can you call me to make a waiting for 45 minutes is bad restaurant I'm not recommend
google avatar

Lolita B.

Yelp
Lines can either be horrendous or none at all...it all depends on the time of day. Napa is a small town with only 2 Taco Bells...so one should expect long lines (I guess?) Pro - their food is always hot, made right, people are friendly, one of the few places open really LATE Con - long lines, at least one of their freeze machines is always down

Danny H.

Yelp
WORST TACO BELL EVER. Long lines all day and extremely slow service. Can't blame the employees, this Taco Bell is heavily understaffed. Don't come here unless you're willing to wait an eternity for your order.

Hannah A.

Yelp
whenever that person with the dimple piercings is working (on drive through) we only get half of our food. i'm not one to leave a review, let alone for a taco bell, but it's absolutely ridiculous that this has happened more than 4 times with this location. we were missing items and the items we did get were made wrong or missing ingredients.
google avatar

Neto C.

Yelp
Came in because the drive through takes so long, no supervisor currently. The printer is not working so they are not giving out receipts. The cashier he's super nice I don't know his name because he has no name tag, you can tell he's frustrated but he is doing his best. Only hot sauce, no mild for the kids. Gentleman I am over hearing say I just have 1 burrito what is taking so long. If you're hungry and in a hurry do yourself a favor and go to Burger King or McDonalds because these people are super slow!! I heard a few people wanting to call the number on the receipt, but ha no receipt are currently printing on any cash register!
google avatar

Alexander K.

Yelp
Amazing food. Great customer service. I got the crunch wrap supreme with extra sour cream. Also the best part I gave a $5 bill and got back a 20! Definitely coming back