Elizabeth L.
Yelp
This Tan-Cha location is located in Cupertino right outside of the Main Street Cupertino plaza. This is the busier location compared as their other one in Santa Clara, so the lines and the wait for drinks may be long - I feel like the last few visits I stopped by on a weekend and they were busy, but they only have 2 people working. Parking is either in the parking garages or parking lots nearby. The employees who are working now have an attitude and are rude, maybe management should hire more employees to keep up with the demand and flow of customers on busy nights/weekends.
I usually order the Uji Matcha with Cheese Foam. It used to be super tasty, but the last few times, the drink tasted off - the matcha tasted more grainy and overpowering. When you let the employees know, they give you attitude saying this is how it always taste when it fact it is not because I used to come here all the time and order this drink. They would remake it after giving you attitude and being rude, but after they remake it, it would taste the same - bitter and grainy. It used to be a consistent and solid spot for a Uji Matcha with Cheese Foam, but the quality definitely went down with the new employees and short staffing.