Maggie M.
Yelp
I'm from East Texas, in Plano for a couple of days, went to this place for dinner because of google and yelp reviews, such a DISAPPOINTMENT. I gave them one star because the amount of food that's on the plate is big. Service was not good, I asked for an ague fresco, a sprite for my child, and my husband ordered plain water. My child and I got our drinks, but his water never came. We thought, "oh, it probably slipped their mind, it will be out in a minute." WRONG. We had to ask for his water not once, but TWICE. This was about 25 min. after I got my drink. Next, my daughter got a chicken salad, we asked for ranch, ranch came after 15 min. My husband got his plate, he said it was nothing special, but like I previously stated, it was a lot of food. Well, my child finished her salad, my husband was just about done with his food, and my plate still wasn't in front of me. All I kept getting from the waitress was, "it will be out in a bit." I could understand it taking forever if it was busy, but it wasn't! There were about 2 other tables when we got there including 2 guys waiting on their to-go order, they ended up getting their order AFTER my child and husband got their plates. That's how long the wait was.This other man came in to eat there... NOPE! He told them, "Make it to-go instead, it's taking forever." If they felt like it was a "busy" night (which it wasn't), why not have another cook?! It was ridiculous! Finally, I got my plate, pollo roztisado... NOTHING special at all. It was very bland and dry. The salsa wasn't even good, so it added no flavor to the chicken.Tortillas were home-made and tasty, and the beans and rice were ok. That was the only good thing about this restaurant.