Billy B.
Google
Very disappointing experience.
I came to this restaurant today with friends, and unfortunately our experience was extremely disappointing.
We ordered the Mapo Tofu with beef, and the dish was simply not edible. The tofu was swimming in a soup-like sauce with almost no flavor, and the beef had a spoiled taste not just for me, but for my friend who ordered the exact same dish. We both had to leave our plates completely untouched.
What made the situation even more frustrating is that my friend actually comes here often and usually enjoys the food, so we were expecting a good meal. But today the dish was genuinely bad, and we couldn’t eat it.
Our server was wonderful very attentive, kind, and understanding. She tried to help and even went to speak with the manager for us. Unfortunately, the manager showed no empathy at all and refused to offer any solution, not even a small discount, even though both plates were left full and untouched. We paid the full amount for food we could not eat.
It’s very disappointing to spend over $30 on a meal and leave hungry.
Great service from the waitress, but the food quality and lack of customer care from management ruined the experience.