Kat E Gill
Google
Nothing quite says Valentine’s Day like a 40 minute wait for your table. But that was what happened to us. We had a 9 pm booking and when we arrived there was a queue out the door. We were quite confused and asked if these people also had a reservation. It turns out they did and that there had been an error in the booking system that day with seven couples in front of us, we stood inside in the cramped bar area. We were offered one margarita each for free to keep us entertained with the view of having no idea how long we may have to wait to be seated. After 40 minutes though we were finally sat, but as you can imagine this late on in the evening on one of the busiest days of the year for this restuarant, at least 50% of the menu was out of stock. This was extremely disappointing as we had wanted to try most of the different tacos only to find out they weren’t available. Additionally, as this is a high rated steak restaurant, we’ve been looking forward to trying one of the steaks again only to find out most were out of stock and those that were available were only available in 600g plus. And considering we wanted to share as well as getting other bits, paying £60 for a steak after the experience we’ve already had just didn’t feel right so we passed on that. The overall atmosphere was really nice and I understand the appeal in this restaurant. It’s just such a shame the way it all panned out. Our favourite was the beef brisket, Carnitas and at least favourite was the crispy potatoes with garlic and cheese, which in reality were not crispy at all, just boiled new potatoes underneath a layer of cheese. Disappointing. Overall, it’s hard to give a rating here as part of me feels sorry for the restuarant and understands that these things happen, but the other half of me believes more compensation should have been in place. May that be offering us a drink of our own choice at the table for free, or at least some kind of discount on the bill, but neither of which occurred. As not, everyone likes margaritas including myself, so the free one stood up for 40 minutes in a queue didn’t quite go down so well. I would really like to come back and try everything on the menu but after the other night I have been left with a bitter taste in my mouth sadly.