Kariana T.
Google
Beautiful view, but feels like a tourist trap
We visited Terrasse William Gray as tourists around 2:00 pm, hoping to enjoy a couple of drinks and the view from their igloos. Upon arrival, we were told that the only option available was a fixed 5-course “experience” priced at $120 per person, and that we would not be seated in the igloos with a view. Instead, the only igloo offered was located at the back of the restaurant, with no view (although it did have a fire pit).
Since we had just finished lunch and didn’t feel we would enjoy a full tasting menu, we decided to make a reservation for the evening instead. For dinner, the price increased to $170 per person, before taxes, and required full payment upfront to secure the table — again, for the same igloo without a view. Despite our hesitation, we went ahead and booked it to experience what the restaurant had to offer.
About 30 minutes after leaving the restaurant, we realized we wouldn’t make it back in time due to sightseeing in the area and called to cancel. We were informed that the payment was non-refundable, which was disappointing.
When we arrived later that evening, the table was ready, and the staff was genuinely friendly and welcoming. Unfortunately, the experience fell short when it came to the service and food. Our server was unable to answer basic questions about the menu, which made us feel they were not very familiar with it. The food itself was nicely presented but ultimately forgettable — nothing stood out or felt worth the high price.
In the end, we paid around $700 for dinner for four, and it was not an experience we truly enjoyed. While the ambiance and location are beautiful, the pricing, rigid policies, and underwhelming food made this feel more like a tourist trap than a memorable dining experience.