Frankee
Google
Let me start by saying: I’ve shopped in plenty of stores, and somehow this Tesco manages to act like every customer is auditioning for “World’s Dumbest Shoplifters.”
The atmosphere is honestly exhausting. You walk in and instantly feel like you’ve entered a high-security prison instead of a supermarket.
There’s a particular older woman on self-checkouts (short, around her 60s, looks like she permanently smells something she doesn’t like) who stared at me like watching me breathe was part of her job description. I scan, I pay, everything’s done and she STILL refuses to remove the security tag because I didn’t print a receipt. Mind you, she literally watched the entire transaction happen.
All the staff here think you have stolen something.
The level of logic here is… experimental.
And let’s talk about the security guards. They hover around customers like we’re shoplifting air. They don’t greet anyone, they don’t help anyone. They just wait for their big moment to ask for a receipt, even when you’ve clearly paid . It’s giving auditioning for MI5, but without any of the training.
The whole store operates on this weird energy of suspicion and bad attitude. No warmth, no professionalism, nothing. Just side-eyes, staring, and unhelpfulness from people who clearly hate their jobs and take it out on everyone else.
I won’t be returning.
There are plenty of supermarkets in West London where staff don’t treat you like a criminal for daring to buy a sandwich.
If this is “Tesco’s finest,” then… yikes. Just go to Waitrose or WholeFoodsMarket..