Nikki M.
Yelp
The food here is decent but the customer service was terrible!!! We came in and ordered pad woonsen and Thai fried rice and Thai tea to go. While waiting on the food, we drank the Thai tea and when the food came out, we gave our card to pay for the food. While waiting for the card to be processed, we opened the food to taste it. We were starving but the food was steaming hot, so we only had about 3-4bites of each dish.
I found the pad woonsen to be way too salty. Thought about saying something to the staff but decided not to, since we were short on time and the fried rice was fine & we could mix the two to make it more edible. As we pack our things and head out, a staff member called us over and said the next time you come and you order to go, please don't eat in the restaurant because then we have to wipe it up. I didn't respond, because I just needed to leave since we were short on time, but I was annoyed by that patronizing comment. Correct me if I'm wrong but my understanding is that we have a right to taste our food before we leave and taking a few bites is not "eating" as we typically consider eating. As you can see in the picture, almost all the food was still left in the container by the time we got in the car. As far as clean up, we didn't spill anything there, and even if we did, we would've cleaned it up. They prob want to clean up after every customer leaves the table, which is a good thing. But wiping a clean table with a cloth takes all of 10secs at most, much shorter than the time it took for her to call us over and make the unnecessarily rude comment.
My only thought was that we look very young for our age so that may have given her more courage to speak to us in that disrespectful tone, but I don't care what age anyone is, you don't speak to your guests/customers that way! We were kind enough not to demand them to remake the pad woonsen so that it's not over flavored with soy sauce and barely edible. The least they could do is be polite.
We are not locals, and just visiting Dallas, but if we came back, we certainly would not return to this place! They were not hospitable and were condescending to their guests/customers. The only reason they get the two stars is because if the decent food and that it was piping hot when they gave it to us. Otherwise, It was dirty outside the restaurant, with trash laying around the sidewalk. To their credit, it was much cleaner inside. However, their attitude towards their customers need much improvement!