Love L.
Google
Chicken Biriyani felt was not fresh and side dish raita was not given while pick up.
Onion uttapha was hard and dry made quite long ago
Try to avoid it. If you want to get good south indian food go to dosa pointe, parc or Hyderabadi adda, queen mary.
It's so disappointing that there is a denial for the order itself. Find attached receipt. How can i trust your words there were no complaints? It's possible you would have denied them as you did to me for order. This shows whatever you mentioned about the food will be a lie. It's a common sense to know people shouldnt lie, but i guess you didnt realise it. Firstly the complaint was regarding food and now the disappointment for customer services. This shows you dont have the audacity to handle a feedback or capability to deal with customer complaint. No wonder common sense is lacking. You should also understand that order shall be complete as you charged full bill but miss to send the yogurt. There is no explanation to it.