The Ancient Gatehouse Hotel

I cannot recommend the ancient gatehouse strongly enough. Adorned in beautiful, Christmas lights on arrival, we got a warm welcome as soon as we walked through the door. The immaculately cleaned room overlooked the cathedral square and we were treated to the flocks of birds coming home to roost as the choir arrived for evensong. The staff gave us recommendations for pubs to visit and we had a lovely evening in this historic city. The following morning, we were served our full English breakfast with courtesy, efficiency and a smile. Many thanks to the lady who looked after us. Check out went without a hitch. I would recommend this hotel as a convenient, well run and historic base from which to explore the city.

"Let me help you with your bags" was the start to a really pleasant stay at this Italian owned small hotel ....we only had a breakfast but the restaurant looked excellent. What a lively Ulster lady with a beaming smile for whom no request was too much trouble at breakfast with 4 sets of bleary eyes from the night before. Our recently refurbished room was quiet, smart, very comfy bed although the shower was a bit tight for the not so slim! But it worked a treat and lovely fluffy soft towels....And what a location opposite the Cathedral. Parking is nearby...use the top floor at Waitrose but the App is a nightmare to use....take cash much faster & safer!

Nothing to fault at all. 2 stars probably does it a disservice. A pleasant provincial gem for this jaded Londoner. Great restaurant attached to it as well, though more meat/fish mains wouldn’t have gone amiss.

Historically layered building attached to Brown's Gatehouse (I'm not sure if one of the rooms is literally IN the gatehouse?) and overlooking the cathedral. Rooms located above an Italian restaurant, they're pleasant but very much Inn or B&B type, so you hear every creaky footstep, especially if on the first floor. Ear plugs recommended. Sometimes when you stay at a hotel with a restaurant you might be offered a free drink or a 5–10% discount — given in this case you can hear the restaurant until around 11pm and you're dodging waiters as you go in and out the building, it might be a nice touch to offer something extra to paying guests? (along with those ear plugs…)

We stayed at the Ancient Gate House Hotel to celebrate our wedding anniversary. When you enter the building, you quickly see why the hotel was named so. The ceilings are quite low and the corridors narrower than in modern buildings. In our opinion, this enhances the character of the building which actually dates from 1451 with later amendments! One of the staff kindly let us explore the oldest part of the building complete with spiral staircase. Wonderful!||If you're visiting Wells to explore, the Ancient Gatehouse is in the perfect location. 5 minutes from the cathedral, the Bishop's Palace and Gardens and the city centre.||Our room was delightful - very well maintained and clean with a fantastic view across to Wells Cathedral. ||The owner and staff were so friendly - they made us feel totally at home and were happy to chat. I tried out my limited Italian on the owner and it raised a smile. Nothing was too much trouble.||Would we go back? Yes, most definitely. Staying at the Ancient Gate House enhanced our visit to Wells.

Despite not being able to reach the hotel because of a road block, not being able to speak to anyone when we phoned (and we tried several times), being offered parking options that were not available or impractical as a stop from our check-in to check-out, meaning we had to carry our luggage through town from Waitrose long-stay car park, no reception staff for most of our stay and not being able to get breakfast in the hotel, we actually liked the place. ||The location is ideal for visiting the cathedral and also for excellent restaurants and coffee shops. The passage to our room felt a little like a worm hole; it goes in all directions at rather curious angles. The room offered a view across the green to the cathedral. The clock chimes every quarter; you’ll hear it if you’re awake but it didn’t keep us awake. The bathroom has a bath and a hose with a shower head but no shower. Hot water supply is good. The room had a nice feel about it.||The building is definitely old and the hotel has an eccentric charm. We’d stay there again, if we were not driving.

A lovely place to stay. Great location and helpful staff. The room was cold on arrival and the heating didn't come on until a bit before eight am so a bit chilly first thing.

Great location. The room had a king size bed which was very comfortable. Unfortunately we were unable to get a room with a view of the Cathedral. The only disappointment was the shower room. The shower cubicle was very small and unsuitable for a large person. Also there were hardly any products available including shower cap which is unusual. The staff were very helpful and we enjoyed an evening meal in the restaurant. We didn’t have breakfast.