Katie L.
Yelp
This place is just not worth it. They have the worst, unfriendliest service and are guaranteed to botch your order, no matter how simple, and no matter how many times they repeat it back to you.
On multiple occasions, I have been the only person in person in line. The workers will see me standing there, but continue with whatever they're doing (cleaning, restocking) until they're done, 6 or 7 minutes later, before acknowledging me with am apathetic "what do you want?" No "hello, be right with you"...just indifference.
I once ordered a bagel with cream cheese, and while at most bagel shops, you have to scrape off the excess, Bagel Market gave me the faintest bit -- so paltry you could see the bread right through it -- even though they clearly had plenty of it. For what they charge? Forget it.
On multiple occasions, they have forgotten a topping that we've paid extra for, or gotten parts of our order reversed. They repeat it back to you, ask you again while they're making your order, and somehow still get it wrong. Maybe write it down? And then when you're paying, if you politely ask if they included a portion of your order, they give you the most indignant look. If my order wasn't wrong every single time, I wouldn't have to ask, nor should I have to open and check my order before I leave the store.
We've been coming on occasion for almost 3 years, but after this last time of being brushed off, we are done and never giving this place our business again.