Lauren W.
Yelp
Where do I start? Everything was over the top WONDERFUL.
Before I arrived, the staff helped guide us to their location (GPS was adamant on not rerouting), which lasted for 15-20 minutes. Upon arrival, a staff member greeted me as soon as the car door closed. I was immediately escorted with a tiny tour of the hotel, and shown the room. No paperwork, no painful sign in.
Room was smartly and traditionally appointed. I stayed in the Africa room, which turned out to be very comfy and nice. No heavy, gaudy decor. Clean with comfortable amenities. Bottled water and whole fruit were nice touches.
View of the garden were stunning. Also nice place to have a friend or 3 over for a chat or games in the sitting area of the room. The only negative is because the room has hardwood floors, I felt like my neighbor could hear me walk, as well as hear me open and close my door to my room.
I immediately fell in love with the drawing room. A fantasy come true space, where I could pretend I am British royalty and enjoy the Ruinart Champagne.
Dinner was when I decided I wanted it- with no reservations needed. Simply walk out to the patio and enjoy the summer, gardens, stars and divinity of excellent food, presentation, portion size and service. On a side note, I felt like the guests staying in the rooms behind the patio could hear my dinner conversation/discussion.
Gym- excellent variety of well maintained machines and clean.
Breakfast was lovely- fresh baked croissants, espresso coffees with fresh squeezed sweet orange juice. I got a window seat with view of the gardens and hot air balloons off in the distance.
With a 2 night stay, I felt slightly enclosed in and had to concentrate on keeping my space private. It seemed like you couldn't speak too freely, because somebody could be outside your window admiring the flowers and accidentally get an earful. Maybe it was the hardwood floors in the room where sound resonances? Adding in my dinner experience, this could be why I feel this way. However, this is part of the "homey/family" feel and should not be changed.
Service was excellent. I asked to have my room serviced, but was told the maids had gone home. However when I returned back to the room, it was alllllll clean!! Did some of the garden gnomes clean it? Nonetheless, this hotel rates 5 stars on every aspect. By the way, did I mention how much I loved the drawing room? And how pretty the garden was?
Didn't have tea or use the spa. Next trip!