The Benjamin Royal Sonesta New York

Thoroughly enjoyed our stay at this pet friendly hotel. The rooms are beautiful - simply decorated with all you need, and the location is just far enough from the crowds to be quieter and close enough to get anywhere with a 5-10 minute walk. They made such a fuss with our little traveling pooch including a pet bed & welcome gifts to make our stay stress free. The $75 fee was a pleasure to pay. Everyone at the Benjamin is pleasant, helpful & gets right on top of every request. This is our new go-to hotel.

We just stayed here for an extended stay and it was fantastic. Great location and the friendliest hotel staff we have ever encountered in the city. We travel to the city often and decided to try this place because the cost was so much lower than comparable hotels in the area that we normally stay at. I was worried we would regret it due to mixed reviews but we it was excellent and we already have our next stay booked! The lobby is small but beautiful, rooms are remodeled and the one we were in was very spacious. They have a spa now (didn’t try but plan to someday!) but the restaurant is temporarily closed. Overall, really great spot!

I spend a lot of time in the city but have never stayed at the Benjamin. I was happy to find that check in was very simple, I never waited long for the elevator and the room was nicely appointed. The room is small but I’ve stayed in considerably smaller rooms in NYC so I found this to be comfortable. ||I saw somewhere that they called themselves a “luxury hotel” - I don’t think I would consider it to be luxury but it’s a nice boutique style hotel and I like that vibe. I loved the bathroom products, of course I cannot remember the brand name… Anatomicals? If anyone knows please let me know!! ||The only critiques I have is there was no top sheet. The front desk easily supplied us with an additional sheet. We had a “mini bar” complete with wine glasses but no wine… or alcohol of any kind. Not a big deal but we were hoping to find wine!||Check out was easy. Location is great. I would definitely stay here again for around the price I paid. I’ve seen the prices go up and down based on demand but I personally wouldn’t pay much over $325/night.

What an unknown gem of a hotel!!! Perfect location. Not too crazy, but great for walking anywhere, with buses and subway nearby. Staff were impeccable, doormen so polite and helpful. All the staff we encountered were lovely. Anya at the concierge was so helpful with local restaurant recommendations and directions. We were there for a special occasion, cookies and balloons were left in our room, with the most heartfelt note. Beautiful touches. The room itself slept 4, a sofa bed for 2 and a very large bed, a super king (2 adults and a small child if they sneak in ur bed), a kitchenette, a dining area and 2 armchairs. A spacious stylishly decorated, very clean room. I would thoroughly recommend this hotel. We went into an established store and told them where we were staying, their comment was, "it's a beautiful hotel, but people overlook it because it has a small lobby." I could see this point of view, it isn't a large lobby, but it's NYC and not many hotels are large....or they're extortionate in price. This was great value. I will definitely return when next in NYC!!!

This place is beyond amazing the staff is so friendly. Shout out to the bell hop I forgot his name but he’s a tall gentleman with a shaved head. He made our experience so much better. With being fun and giving us a trolly ride to the bar and congratulating us on getting engaged. The service Anya helped me so much with setting up the room after proposing. All around we will be staying here every time we go to New York

We had six nights in The Benjamin, a very well appointed boutique hotel with a great vibe, beautiful interior and good location.|I was a little apprehensive having read some less than glowing reviews however we’ve had a great experience. |Our Deluxe King Studio had a kitchenette area complete with coffee maker, cutlery, crockery and utensils, sink and fridge, iron, ironing board and steamer. There was no kettle but they brought one up promptly at our request. The room was beautifully decorated, spotlessly cleaned every day and surprisingly large and spacious. The bed was very comfortable.|At the recommendation of another reviewer I took plenty of hangers as there were only a few, not enough for two of us over 6 nights so I’d pass on that tip to others. |The hotel is under reconstruction but that did not impact our stay, in fact had the reception staff not mention it on arrival we wouldn’t have known. |Every member of staff we encountered from reception to housekeeping were very friendly, courteous and helpful.|I’d recommend The Benjamin and would definitely return.

This was our first time staying in the Benjamin Hotel in New York and it was great! The bellman were amazing and went above and beyond to assist us with our luggage. The lobby was cute and cozy. We had two rooms, one king and 2 doubles and the king room definitely had more space. The kitchenette was really helpful for warming up our leftovers and the $10 complimentary minibar was great! There were complimentary robes in the room and plenty of chargers. My only complaint was the elevators were extremely slow and often times we took the stairs. For part of the trip one of the elevators was broken so it took extra long. I will say that it was quite noisy as well but we got used to it. You can hear police sirens and all the noise from the street.

I really wanted to give this hotel a good review but unfortunately all I could remember was how sleepless the nights were during our stay. The roadwork was constant, not the hotel's fault, but I wish we were informed during our booking, so that I could look elsewhere. FYI the roadwork wasn't just the noise but also the smell and the dust. It's ashamed since we loved how convenient the location was and how spacious our 1 bedroom was...

Amazing hotel, beat service, so accommodating extra love to Elias. Anticipated our needs and exceeded our expectations.

I've stayed at this quaint, cozy and luxurious feeling hotel a couple of times and what stands out is the staff! The team is absolutely amazing- welcomeing, personable, makes you feel warm and comfortable... Isabella, Vanessa, Jonathan, Mahmoud to name a few. Thank you for your hospitality!

* Room Service goes through and throw things away. * Does not offer anything for inconveniences. * Don't leave anything out..

Overbooked everyone and then didn't tell them until they got there to check in - wildly unhelpful management

The Royal Sonesta addition to the name Benjamin seems to be an indication that they affiliated with a second tier name brand. That didn't help to get management to realize that if you want high prices, you must deliver a quality product. We had stayed at the Benjamin pre-covid several times and always found it a high end boutique Hotel. But now post covid, it is dramatically different. The restaurant is closed. They add an "amenity fee" of $42/day. When asked, that covers a land line phone, the wifi and a snack or soft drink, all of which you have to ask for at the front desk. The carpet and decorating have huge deferred maintenance. Although I had planned to stay a week, we were unsatisfied as soon as we saw the room and tried to reject it. But the desk clerk said that we were stuck for the night with the charge. We checked out the next morning and went to a Marriott branded hotel 2 blocks away. It was half the price and twice the quality.