Cedric J.
Yelp
I want to like this place. It has all the potential of greatness. The location is fantastic, the venue is gorgeous, everything about the space is wonderful, even the layout.
But then you stick people in it. Not patron people, but management.
I'm sure the place is expensive, and I'm sure it is difficult to deal with the expense, but from my perspective as a patron, the management should be invisible to the events.
A few friends of mine put on a weekly event there, that then moved to monthly, or every other week, or something. To be honest, I couldn't keep track because the management kept bumping their event around. So, the event failed (that may not be the causal agent, but it didn't help). Regular events need stability to stabilise attendance--if management interferes with that for a one-off, they're shooting themselves in the foot. Either commit or don't, but don't act as a rental and then bump people for a more profitable rental. If they pay the fee, they get the spot.
Similarly, the bartenders, generally, seem a bit surly; it is probably because they don't have a regular income. At Zombie Prom, I got one that was good, but I was at another event where there were quite a few people distributed all over the place (200 or so... the place is expansive, so that's kind of hard, I know), and they closed down the upstairs bar, even though all the booths were full and there were people playing pool. I've been at other events where they closed the downstairs bar at 11 (before people really even show up), and had even tried to work with event organisers to use the stage, which wasn't going to sell for that night. But it would have cost event organisers an additional 500$ to have my band draw in people to the event (and my friends are drunk$).
I would love to play this venue (when the time is right), but under its current scheme, I have to throw up my finger-crosses and avoid it. Like I said, I love the space--hell it is walking distance from my house--and I know the almighty dollar rules all, especially when running a club, but you have to make it profitable for your events as well. Charging your events for the venue is reasonable (although abnormal); but if you have a regular club night there, the way it usually works is the event gets door and the venue gets the bar, which is by far the better end of the deal.
Like I said, I understand it must be an expensive place to run, but sometimes, especially in Portland, you have to give a little. Essentially, the current business model sucks. This is a small town, and reputation is big. It's not LA where you can just count your ducketts and screw over everyone in your path. If just a couple events are unhappy with you, they won't return, and they'll tell their other organiser friends like me to avoid the place. So I have.
And it sucks because I love that venue.