Brooke Mathis
Google
I have lived at The Boulevard for 4 years now. During that time several issues have arisen that were either never addressed by Management, or were addressed with such a delay that it caused severe problems for residents. Some examples include, but are not limited to: (1) failure to fix security doors in the garage, install security cameras, provide 24/7 security guards or simply give the Detroit PD (whose station is on the SAME block) a pass to access the garage, leading to several (10+) motor vehicle break-ins over the course of several months; (2) refusal of maintenance team to perform general building maintenance, including checking pipes in the garage so they don't burst (like they did in 2024 after they were leaking for 2 weeks and no1 did anything) or regular checks of the two entrance doors (as we have had broken doors for weeks at a time on several different occasions which is a security risk); (3) refusal to clean the air vents / fans in the garage or units, which blow dirt and dust all over; (4) refusal of staff that works on-site daily to pick up trash strewn all over the property, dog poo left by other renters or to regularly clean the gym / BBQs / and other common areas; (5) failure to enforce any weight limit/restriction on dogs that can live on site (leading to safety concerns for other renters with smaller dogs); and, (6) the staff's complete and total lack of respect for residents (i.e. refusal to answer the phone when they are “busy” talking to their friends on speaker phone + other BS). Specifically, last Saturday, after the police were called to my residence, I requested the lock be change at my apartment on an emergency basis. Note, this is the ONLY emergency maintenance I requested during the time I have lived here. As of Monday at 1:00PM, I still have no response to my emergency request, even after I reached out to the new manager TWICE to explain how this is a safety concern! While this place is beautiful, the location is great and I love my apartment, I doubt I will be renewing my lease. For those reasons I do NOT recommend living at The Boulevard!