The Bronx Bagel Buggy

Cool place with quick service and a big menu. Tried The Standard and The Uptown Classic, the latter of which was lovely with the scallion cream cheese and fresh smoked nova. Did that one on an onion bagel which was nice. The Standard we had with an everything bagel and sausage which was decent, but definitely not as good as the Uptown Classic. We ate inside but the pickup process seemed efficient. Overall a 4/5 for me.

Ordered for a corporate get together. Got the lox platter, bagels and egg bites. Personally these are the best breakfast I’ve had in Atlanta! The bagels are so fluffy and crispy and the cream cheese flavours are amazing. My personal favorite was the raspberry jalapeño cream cheese. Also I love the bagel bites. They’re so moist and the flavour of the cheese is so fresh and prominent!! Ad the ratio of veggies and egg is excellent. 👌 Julie was great to work with and is an excellent communicator! So easy to work with!

EDIT: I revisited Bronx Bagel today and did pickup. Would 10/10 recommend pickup!! I got a plain bagel and added scallion cream cheese, sauces, and egg and it was $10. Much cheaper than adding cream cheese to the standard, which comes out to about $14. My bagel was fluffier and not too hard this time too. Our order was ready within the timeframe given and the people were really nice when we picked up! This might be a low review, but I’ve been here a couple of times and just don’t love it. The bagels are hard in my opinion and not really stuffed with a lot of “toppings”. It’s also really pricey for a bagel sandwich and the wait is always incredibly long. I know this is standard but I wish the bagel sandwich included cream cheese and it wasn’t extra. I also don’t really like the iced coffee here.

Good bagel. Tried the everything bagel with scallion cream cheese to go. I enjoyed that it was seasoned on both sides; it drives me crazy when places don’t do that. The cream cheese had just enough scallion in it to taste, but not overwhelming. As I went around 1pm, I think the bagel would’ve been a bit fresher in the morning. I can’t say I was in love with it enough to go out of my way and visit again, but it was a good experience. Tight parking lot, decent pricing, not a very welcoming staff but also not standoffish. Just an overall okay experience.

Saw y'all in the Atlanta magazine so came to try it out and it was so good. I got an everything bagel, toasted, egg, cheese & turkey bacon. Also, added arugula, tomato & avocado. It was pleasantly so big & heavy! Didn't think it would be that big. Awesome bc I was hungry! The blueberry homemade poptart is outstanding! The crust itself will make anyone who doesn't really eat the crust, to devour it all. It was so perfect, the flavor and gentle crisp made me shocked to how someone made it. And of course, the filling was great. I tried the Ceremonial Matcha Tea, hot, and I didn't really care for it. I should've sweetened it. But! Please grab the cute little bottles of freshly squeezed OJ 🍊 from that fridge. It was so freaking good. I'll definitely be back for more.

I had an amazing experience at this bagel shop! The food is incredibly fresh, with bagels made daily and coming out of the oven throughout the day. You can really taste the quality in every bite. Everything looked and smelled delicious, making it hard to choose just one! In fact I bought a couple more after I had already paid for my sandwich. The staff was fantastic—patient, polite, and super helpful. Since it was my first time, they took the time to go over the menu, explain different options, and recommend popular choices. Their friendly approach made the visit even better.

I will be back! The older gentlemen at the door was very friendly. I got the egg bagel with onion,tomatoes, and egg. The bagel was so delicious. I saw a crème brûlée donut that I want to try next!

Dropped into Atlanta for a quick Phillies/Braves, and found an excellent authentic NY bagel joint. Cozy seating, wonderful customer service, New Yorkers chatting and dinning. The selection was overwhelming in a good way. My Jersey Taylor Ham was excellent, and we road our other items 4 hours back to Nashville and they still... SLAPPED. 5 stars, I would go back to ATL just for this.

Absolutely phenomenal restaurant...some of the best bagels we have had in years...have had several different ones, and a few sandwiches, all first rate... highly recommended...

Okay, yes. This place is legit. I finally got over here (they're closed Monday, which is my day off, and my Sundays are usually busy) and it did not disappoint. I've had bagels from every "real" bagel spot in the metro, and these are the ones. Now I can stop ordering from Goldbelly and just drive 5 minutes on Sunday to get my fix.

There are no amounts of striped aprons and fedoras that will make me believe that the round pieces of bread you purvey pass as actual bagels. Ordering is a noisy operational nightmare hampered by employees best described as "glacial." Baked goods are middling. Coffee is bitter. Bagels are hard to the feel, lack thickness, and are generally tasteless regardless of seeded topping. No matter how badly I want this place to be good for my convenience and connection to the food of my own people, it's just not. 2/5 because there are no apparent health code violations.

The Bronx Bagel Buggy does NOT disappoint! I initially found reviews for this place online and when arriving, the line was out the door! Even through there were a lot of people, the line moved quickly and the food came out even faster. I heard it's one of few places in the area to get a real New York style bagel and it was heavenly! I ended up ordering The Standard breakfast sandwich with turkey sausage. Food was hot and delicious! The egg was cooked to perfection and the bagel was incredible. To me, the true star was the staff! They are personable, helpful, and kind, enduring that everyone who walks through their doors feels at home and taken care of. Based on the stellar service alone, I will gladly be back but I'm looking forward to trying some more food options. Happy Eating!!

Despite the not so great reviews, the hubs and I wanted to try this spot for ourselves. Yes, the shop is a bit small, but the food, price, and friendliness far out weighs everything else. Asiago bagel with a honey siracha spread: The bagel was super chewy! The asiago is a must try for its chewiness. Plus, the cheese. It must be the cheese. Lol. Did I mention I love cheese?! The siracha portion of the spread was super faint. The honey part was stronger and what comes through. Rosemary sea salt bagel with a lox spread: Oh man the salt on this bagel. It was a tad over done. This bagel wasn't as chewy, sadly. Was it because it was toasted slightly a little longer? There was no wow effect. The lox spread was super divine though. I learned that back last quarter, they had a true lox option. :( The spread did have lox pieces, but it's not quite the same. But I would definitely recommend this lox spread as it feels heartier. Smoke sausage roll: There was a slight smokiness to the sausage hence the name. The dough covering the sausage was tasty as well. It was a meaty sausage with a jerky ish texture. He hubs said it was delicious. I don't eat meat like that so it was okay imo. The hubs said this place is great with it being local. And he says it's so much better than Einstein's that he often gets at work. I agree. I just think the rosemary sea salt bagel put a damper on the wowing experience. It started out so then became meh and then okay.

I went to this place shortly after they opened to see what all the hype was about. Despite it being an unorganized mess, the bagels were pretty good. It's small, cramped, and there is no clear flow. The lady at the register is slow as they get. But again, the bagel was as good as they come in the area. My in-laws were in town Easter weekend, and I decided to get there right at 7a to beat any rush and grab the family some bagels. They were closed. It was Easter Sunday so certainly their right, but a little surprising for a NY Style bagel place. Note....Einstein Bros across the street was open. Fast forward to Tuesday May 21. My mom was in town and we were in the area so I thought we would give it a try. Ooops...they aren't open Monday, Tuesday or Wednesday according to the posted hours. Yes...my bad for not checking. Still seems a little odd, but it's your business so your prerogative. My mom was still in town Thursday morning so I decided I would try again. Made the 10 minute drive only to find a hand written sign that they were closed. No explanation. Off to Einsteins again. If you want your local community to support you, try supporting the local community by actually being open. I am finished trying to give you my money. Best of luck.

THE BEST bagel in town! Light and fluffy, not heavy to where you're weighed down all day. Ingredients for sandwiches are fresh. The hazelnut babka has appeared in my dreams on several occasions after eating one. We drive over 30 miles just to get here. Been here twice and both times were phenomenal! I love it so much, I want to invest with the owner and open one closer to me. Truly delicious!!!!

The bagels are good, not New York quality, but they're better than average for Atlanta. The hours are somewhat limited, 7am - 2pm, Thursday through Sunday. The service is friendly. It is somewhat unsettling to see a chocolate chip bagel, but the pumpernickel bagel makes up for that. There is a small eating area inside and outside they have a few tables with umbrellas. Recommended.

Pretty good bagel but not as good as NY bagel. The texture is not as good but definitely good as far as a boutique bagel shop goes. Some of my favorite bagel flavors are the rosemary salt, everything, blueberry, and chocolate chip. When I initially had the Standard, it was way too oily/greasy but have been eyeing their lox that they are experimenting with. However I am definitely not willing to wait in line for an hour like I initially did, in this weather. Like the other reviews, they definitely need to work on efficiency. They need a better system on filling the orders and better help at the register. Spread wise, it's on the fluffy and not as flavorful side but still good. Some of the items that I didn't like was the hot dog bagel as it was overly dry and the bagel bomb.

Dope spot! Love the atmosphere! The bagels were awesome and had cream cheese piled high! They also have an open kitchen, so you can see the bagel being made which is awesome! My only issue was the wait time. It took roughly 25 minutes to get 2 bagels with cream cheese. They got one of our bagels wrong and had to wait about another 5 for that one. If they're able to get the ticket times down then it'll be a solid 4.5 stars and could truly be THAT bagel spot in Chamblee. Chamblee doesn't have a solid bagel spot, so hopefully pop out and show the area what's up. They're only open Thurs-Sun which is a bummer, but hey, maybe that'll change. Would I go here again? Already have!

Tried out this bagel spot the other day. I think it's a great addition to Chamblee! It's a classic bagel shop with all your typical options. The staff is super nice. We got a bagel with cream cheese as well as a bagel sandwich. Glad we tried it!

My husband's barbor, who works next door at The Commodore, has raved about the bagels here and we're excited to finally check it out for ourselves this morning. Living in New York during my 20s myself, I was excited for the concept (though a bit bummed the only ingredients local to NY are the seeds, which are from Long Island) We went at ~11am NYE. There was a long line out the door, but it moved relatively quickly. It's a small space, but found the inside charming, full of delicious smells, and overall was a lovely atmosphere. Owner was super friendly and gracious. It's clear the staff is still working through some kinks, but I think some grace should be given as they're brand new and doing their best. Food feedback: - The Standard egg sandwich - egg, cheese, bacon or sausage. We were underwhelmed... we were expecting cream cheese to be on the bagel and were rather disappointed when we got home to find there was none. Egg patty was meh. Everything bagel was ok. - The Ultimate - lox, cream cheese, capers, dill, red onion, tomato. We got it on an onion bagel. Everything was perfect, highly recommend.

It looks like the mediocre reviews were mostly from the first opening month with long lines and likely glitches. That's why I never go to a restaurant when it first opens. Wait for the hype to die down. Remember the lines at Halal Guys? Rosemary sea salt bagel with a lox spread: It was salty. I liked it enough but I had to pick some of the extra salt off the bagels. It was still tasty. Asiago bagel with a honey siracha spread: Chewy and cheesy. This was a good combination. I like sweet and salty flavors combined. The honey siracha spread was great and somewhat unique but had more of a sweet honey flavor and less of the siracha flavor. Smoke sausage roll: I'm comparing this to Buccee's sausage on a stick because it's similar in size and price. This one is so much better. There is a slight smoke and the dough covering the sausage was soft and flaky. Would I come here again? Yes, the bagels are delicious. I do want to try the different bagel varieties.

This is a cute shop in heart of Chamblee. It feels like you are in a New York Deli with lots of delicious looking bagels and other baked goods. They serve lunch bagel sandwiches, breakfast bagel sandwiches, Latkes, etc. I got the veggie bagel sandwich on an everything bagel and it was delicious! It was fresh and perfect for a warm summer day. I also got drip coffee with whole milk and coffee woke me up. I kept drinking it even though I am not a big coffee person. I will definitely come back here to try other items.

Fast friendly service and items made to order. I had the Standard sandwich with siracha cream cheese. Owners are authentic New Yorkers , which makes the experience even more special ! Give them a try for dine in or take out - super clean and a charming atmosphere !

I met Neva York two years ago, before moving to Atlanta and finding this place very close to my house I love it, my favorite bagel is undoubtedly the standard with bacon and honey sriracha cream cheese and its decoration and the busy place, it really makes me feel NYC vibes

I've now tried this place twice. Both times the food has been ok, but this is really what I call an Instagram restaurant. The store is nice looking and the food is pretty in presentation, but at the end of the day its food and taste is what matters most. Also both times I've been here we waiting over 40 minutes FOR A BAGEL!!! What's frustrating is as someone who's worked in kitchens before it's very clear where the hold up is. The guy running the kitchen has 0 idea how to run a line. Customers piled up 15 deep and you have the bright idea to be working on 1-2 bagels at a time. Guys, get your tickets and get the bagel and cream cheese ready for 7-8 at a time, if they need meat start cooking that and get the ball rolling. This place is right down the street from my apartment and I wanted this to be my bagel place, but I'll continue going elsewhere after two fail trips.

My favorite bagels in ATL currently! I am absolutely obsessed with their honey sriracha cream cheese. For bagels, my favorite is the sundried tomato provolone (I think that's what it's called, it def has sundried tomato and some type of cheese). They don't make it everyday, so highly suggest snagging it if it's there! I've also tried the rosemary sea salt, which I found way too salty, and the jalapeño cheddar, which was very good and not spicy. I love the texture of their bagels, as they have the perfect level of chewiness. I get a toasted bagel with the honey sriracha cream cheese and it is around $5. I've also gotten iced coffee there and a lemon lavender cake before and both were fine. The bagels and cream cheese are definitely the star! The inside is really cute and has a New York theme. It's very small, with only a few tables. There are a couple small tables outside too. I get it to go. They are only open until 2pm Thurs-Sun. I would love for them to be open more days since I sometimes work weekends! I personally haven't had any issues with a slow long line like others mentioned because I usually go the last hour before they close, but I could see it taking a long time during a rush. I feel like they could benefit from having a second register but not sure where they'd put it since the place is so small. They do have online ordering, so I would try that if you plan on going at a peak time. Service is always pleasant! Overall, a great addition to Chamblee that I am happy to make the trek from the city for!

Great bagels, but they need to figure out the line, which is 45 minutes to an hour, or even longer during peak hours. Their customer service is severely lacking, and they're going to start losing customers, even though their product is very good. They know how to make great bagels, but they don't know how to run a business, and until they get that figured out, we won't be back.

The staff was very friendly and helpful. However, the cafe was incredibly crowded and hard to maneuver through on a busy morning. The flow of service just doesn't seem to work very well. Once you placed your order you were either standing over people at the tables inside or blocking the counter as others came in to order. There's really no place to comfortably wait. I don't live in this area, but there are probably a half dozen other designer bagel shops between my house and this place. The bagels tasted fine but they weren't any better than those other places and the cost was relatively the same in comparison. ( I still think $5 for a bagel and cream cheese and $10 for a breakfast sandwich are ridiculous prices) The bagel my friend got was tasty but not remarkable and my SEC breakfast sandwich was just okay but not worth going back for.

Came here with my husband and toddler for Sunday brunch. We got there around 12 and had to wait in line for 20-30 minutes before we placed our order. We got the "standard" bacon egg and cheese on an everything bagel, a french toast bagel with cinnamon pecan cream cheese, an apple muffin, and a homemade pop tart. Everything was delicious! Not one complaint about the food. Will definitely come back again! Seating was very limited inside so that was a little tough to navigate. Once we had placed our order, it only took about 5-10 minutes for order to come out. Staff there were very friendly but they were very busy! Right when we were leaving, I could hear that they were running out of pastries.

I ordered the veggie bagel, and my friend got another. The bagels were amazing!!! I'm vegetarian and they had a lot of options!

Overpriced like Goldbergs and quality was not bad. Very slow service and no ambiance in a cramped space. Never understand putting a hot dog in a bagel, but I'm from Brooklyn and am have been in Atlanta 38 years so GO METS.

The bagels here are pretty solid compared to anything else in the area. Enjoy the variety as well as the cream cheese options. The bialy bombs are really good! The only complaint I'd have is the sandwiches. The Italian sandwich looked so good. And honestly the sandwich had really good portions and the inside tasted great - but you can't offer an Italian sandwich only on a bagel or rye. The bread took away from it. If they started having Kaiser rolls or hero's, it would be perfection! All in all we really enjoy this place and happy to see them successful! Owners and staff are very nice and the shop was setup well and is really cozy!

Nestled in the shops of historic Chamblee, I finally made it to check out this awesome, cozy bagel place, which has quite the following! I have heard that the line is long on the weekends, but go during the week and there's a seat waiting for you to enjoy a delicious New York style bagel and a cup of Costa coffee.

i drove too far to have a mediocre bagel. i hate to say it but i would have rather eaten a panera or einsteins bagel over these. after seeing them on social media i knew i had to come despite the reviews. i arrived around lunch time on a sunday and there was no line. the bagel was ready within minutes. i got a cinnamon crunch with cinnamon pecan cream cheese. the bagel was thin and hard and there was barely any cream cheese. the cream cheese that was there tasted good. however the bagel was just eh. it literally looks like a plain bagel. also there were so many seeds on my cinnamon bagel that messed w the flavor. i unfortunately wont be coming back.

We came here and they're still just newly opened so they have some kinks to get out like a slower time to get things ready but everyone inside was very nice who worked there and the bagels were good. Looking forward to going back when they have been open longer. Inside there are just a couple tables- most people seemed to be doing take out.

You have to go in with a plan! Could be a 1 star experience if you aren't prepared. Relatively new bagel spot in Chamblee. Bagels were great (maybe not the best I've had but solid and nice as a closer option than many other bagel places). They have a nice variety of bagels and other pastries. I did find quite a bit of difference in bagel quality. For me the cinnamon and chocolate chip were very dense and crunch but the others (rosemary salt, jalapeño cheddar, everything) were spot on. Since they are new (and popular) the lines get long. I don't think they have figured out the exacts of the operations which slows some things down, and on top of that with a small space there isn't much room to wait. Now the secret! Go ready to only get bagels and cream cheese- there was a lady who would take orders for people in line with only bagel orders. This saved me 8-10 spots in line of waiting. Also the sandwiches seem to be a slow spot in their process. If you went in and were waiting on a sandwhich you could wait an hour or more easy on a Saturday at 930a when I was there. Some of the bagels they were out of, so if you have some flexibility in what you order it can speed you up as well.

Great place if you're looking for New York style bagels. We've tried all the places in Atl, ITP and OTP. This is probably top 1-2. Rosemary garlic and everything are our go to's.

So so good! Love this shop. You feel like you dropped into a shop in NY. They're making artisan bagels, baked goods and sandwiches...good, quality and handmade food takes time. Yes, it's tiny, yes, there can be a line depending on time of day. ‍ I was greeted with a smile and patience from the smiley gal at the register. I enjoyed a good iced coffee and splurged on the Uptown Classic on Garlic Bagel. Good quality Nova, delicious Scallion Cream Cheese ... a bit of Lemon Zest and fresh Dill take this over the top. My daughters love the doughy and delicious Bialy Bombs. I feel lucky to have a "unique" and specialty kind of place to enjoy. The aromas from all these fresh baked goodies is intoxicating. Go. Be chill. Enjoy.

I love a NY bagel, and this is the closest place I've found to the real thing. I've had this place twice, and it was decent and delicious. I get the lox and my partner got an egg and cheese. Will come back!!

The Bronx Bagel Buggy in Chamblee is a delightful new addition to the local food scene. Despite some early reviews focusing on long lines, these are simply a testament to the shop's quickly earned popularity. The bagels here are absolutely worth the wait, and I believe as the initial surge of interest stabilizes, the bagels will become even more accessible. The shop's challenges seem primarily related to high demand, which is understandable for any new business finding its footing. The women running Bronx Bagel Buggy are not just skilled at their craft; they're genuinely sweet, adding a warm, personal touch to each visit. Their efforts to create a New York-inspired ambiance pay off, offering a charming and authentic dining experience. The blueberry bagel stands out as the current star of their menu. Its quality and taste set a high bar. Although the cinnamon crunch bagel was out of stock during my visit, it's on my list for next time. This place is quickly becoming my go-to local bagel shop, and I eagerly anticipate their continued success. Bronx Bagel Buggy is a shining example of how a local eatery can capture the heart of a community.

Came here on a Saturday morning and it was busy with a line to the door. The line to order moved pretty fast and we waited about 30-40 minutes to receive our food. One of the everything bombs I ordered was plain instead and slightly undercooked so I deducted a star for that reason. However the lox bagel and BLT bagel were both absolutely amazing. I got a single serving of their lox cream cheese to go and my biggest regret of the whole day is not getting a tub of that! Despite their little mistake I would still come back. No it's not like authentic New York bagels but they are still so delicious and the customer service was great.

We came from Decatur to check out this new spot I found from TikTok. I love NY bagels. I'll be honest the bagel was ok. I ordered a plain bagel and my man ordered a blueberry. The ambience is great and the service was lovely as well. But you can get better bagels if you want. I may come back again to study and try something else. The sweet treats looked very enticing

We just visited for the first time and thought the food was delicious!! We had a pumpernickel egg and cheese sandwich and a the Standard with hot honey! Service was quick and friendly. A great way to start the morning!

Been a few times and the bagels are good. Always a long wait but today I waited 30 minutes for a bagel that never came. Had to get a refund. Won't be back -- I can't waste my life waiting for ... a bagel.

Vegan friendly. They have two vegan cream cheeses- veggie and strawberry. They have delicious bagels and the knish was excellent. The staff were very friendly as well and the place had fun and retro decor.

I think this place is great and surprised by some of the low reviews. People who claim to be from New York and are self proclaimed "bagel experts". Get over yourself. Bagels here are great and the store runs well. Yes, it is small and can get cramped but, so what. We always get everything bagel with cream cheese or butter. They dust both sides of the bagel which we like. They also have great coffee and Dr. Brown beverages like a deli should. Glad to see this place is busy so it will be here a long time.

Bagels are a little pricey at $2.50, but the bagel were delicious. Crunchy on the outside and chewy on the inside. I would definitely buy them again.

The bagels were great (except for the rosemary sea salt bagel) and the egg sandwiches were decent. But there's no bagel in this world worth waiting 2+ hours for. Stood in line for over an hour. Finally ordered two bagels was not ready for another full hour. If you don't mind wasting two hours standing in the cold rain then this is your spot. I assume the line is shorter on weekdays. I'd recommend staying away on weekends.

I was recommended here as an alternate bagel spot opposed to the Eindtens Chain. I arrived around 11:15 and it was pretty packed out the door. There was no sign of where to order..I couldn't really tell until I asked if people were in line. I waited for about five minutes near the restroom/kitchen without being greeted. A woman carrying a credit card handle held did say hello. But I assumed she was working the kitchen as she was delivering fresh bagels to the front. Couple of minutes later the woman with the handheld walked up to a gentleman (who had just walked in..maybe waited a couple of minutes) and took his order. The gentleman had only been standing at the case observing the menu. It appeared he was a " regular " but that still bothered me greatly. I walked out and went back to the regular old chain. Little things like that,even when busy, leave lasting details for the customers experience. I suggest they invest in signage or offer greetings such as, " have you been helped yet? " Won't be returning.

Coming here was a mistake on some many levels. 1. The bagels are off on texture and flavor. There are MUCH better bagels to be found in ATL 2. The store is tiny and service is bad...they take forever to get your order. There's no room to wait! Their "onion bialy" is some kind of weird onion roll? Honestly just go elsewhere.

The bagels aren't great and the eggs on the bagel sandwich did not look fresh or taste fresh. Drive fifteen minutes further out to peachtree corners and get an actual good bagel at Manhattan NY Deli and Bagels.

This a gem! Such a cute vibe. The bagel was a yummy combo but definitely not the equivalent of an NY bagel. The service was mediocre and I waited almost 15 for a bagel with cream cheese. I assume they're just working out the kinks (being that they're still relatively new). They will definitely need a bigger place soon because they were even busy at 2 PM on a Friday.

I went to get bagels for the first time from here. I ordered ahead and wait a few minutes. It was well worth the wait. The standard was great. The lox bagel was well liked. The pumpkin bagel with cinnamon pecan cream cheese was amazing! I will definitely return soon!

I waited 30 minutes for 2 bagels and my order was wrong. They did not apologize or try to fix anything. Insanely long wait times with horrible customer service is absurd.

The bagel wasn't that great, way too much cream cheese. You should put in cream cheese on the side when it's to eat at shop. Plus $4 for a small sweet tea that is mostly ice.

I had an everything bagel, split and toasted, with vegan scallion cream cheese. I was pleased they had a vegan option. The bagel was perfect - crunchy on the outside, soft on the inside. Delicious. Great menu! There haven't been any outstanding bagel places in Atlanta for a while - until now. The shop is very cute, the staff was friendly and helpful. The shop is a welcome addition to downtown Chamblee!

Came here on Thursday around 1pm for a quick lunch. The bagel sandwiches were well made and very generous with the ingredients. However the cinnamon roll we bought to take home for Friday morning was basically raw dough despite looking very appetizing. Totally worth visiting for bagels. I look forward to their working out the customer service kinks as they learn. It's tough to be an independent (non franchise) eatery but good customer service critical to success. Most of us want to support local businesses and will accept growing pains with great customer service and quality products.