Samantha L.
Yelp
Food is great, AYCE skewers are delicious and hot pot items are fresh. Not the cheapest AYCE hot pot in town but definitely has some unique items and a more trendy atmosphere.
Rating would be higher if not for one of the hosts. I've gone twice now where he was rude, impatient, and angry. Both nights were quite busy, and as a fellow service industry worker, I can empathize with the stress of working a chaotic night. But the first time, my partner and I walked in, and there were only two other people who were already settled by the bar, waiting on the rest of their party. He completely ignored us, staring down at his tablet, for at least five minutes (I ended up looking at my clock) while we waited in front of him for an estimated wait time. No acknowledgment of his silence when he finally looked up, huffed, and told us it would be 45 minutes. We left and ate elsewhere.
The second time, I returned with a friend who's not local to Denver. We put ourselves on the waitlist despite it being a 45-60 min wait and left our number, before retreating to the bar area where it was quieter to talk. An hour later, he stormed up to us and yelled at us, "I CALLED YOUR PHONE TWICE, why didn't you pick up?" before showing us that he'd skipped us for people who arrived later. He huffed impatiently and told us we'd have to continue waiting. I looked at my call logs - he had called me two minutes before that incident, then called another table, then called me a minute later, and then skipped to another table. Never once did he scan the waiting area or call out any names into the room. We were mildly upset by the error because we waited another 30 min, but it was more upsetting to be yelled at for his error. I again can empathize with mistakes happening in a stressful work environment but there was no need to be mean. He mostly ignored us when he walked us up to our table afterwards. The food was delicious (we were also starving), but the whole experience left a bad taste in my mouth.