Kate F.
Yelp
We took 8 colleagues to The Capital Grill for a work dinner. A group of 8 can be loud so they seated us away from any other groups. It was a Monday night, not crowded, and it took them 15-20 minutes to prepare a table for us, which seemed a bit excessive.
When seated they let us know there would be an automatic 18% gratuity because of the size of our party. The waiter we had a was a disaster, and now I wonder if they gave him our table knowing full well he would get a good tip regardless of the level of service we received. He missed people while taking orders, took incorrect orders, brought the wrong drinks, appetizers, and, entrees, forgot peoples drinks altogether, and didn't clear anything from the table. We ended up stacking plates on the front edge of the table until they were so precarious he finally removed them. He also brought things we didn't order, and upon being told "we did t order that" he would look around, shrug, and leave it anyway. Some of those things we were charged for and some we were not.
The appetizers were excellent, and the entrees were good. The sides were solid and the desserts were hot or miss. Overall the cocktails were good, and they have an extensive selection of both cocktails and wine. This is a higher end restaurant using good ingredients, so I would expect the food to be excellent. Everyone enjoyed their meal overall and felt the portions were generous.
Food: 5/5
Service: 2/5
Ambiance: 4/5
Value: 3/5