The Cartford Inn

We had booked a table. |On arrival the pub was 2/3 empty, after a stilted welcome we were taken to our table in the room on the left, the room was completely empty so had no atmosphere whatsoever, our table was next to the toilets and the fire exit door which was open onto the road! ( it was too cold to sit outside)|We asked to move to a table further into the pub as it was freezing, we were told they were full and that they couldn’t move us. We had two young children with us and decided it was too cold to sit there or we would have to leave so we asked to move again!! |They VERY VERY reluctantly offered us another table in the much nicer part of the pub. Nobody else came in whilst we were there so the table was obviously available when we first asked! |The service was fine but the food was mediocre, the cheese beignets were nice and the starters were nice, however, the main courses were very average, the suet pudding was dry and the mash was like school dinner mash and cold. The burger was underwhelming and the chips Luke warm. The child’s meal was served on a plate that was so hot it was dangerous for a child so we had to ask for it to be changed. The plate was hotter than the food. |We didn’t stay for dessert. |We have been here a few times before and have enjoyed it, however on this occasion it became clear children were NOT welcome and ours were extremely well behaved, we realised we had been put on the first table because it was out of the way from everyone else……we felt extremely uncomfortable during our visit and certainly wouldn’t recommend this place for families with children, it does state that children aren’t allowed in the restaurant after a certain time but they obviously don’t want them at anytime!!|When we were leaving they had opened the big window next to the bar and it was like a wind tunnel through to the front door so they obviously didn’t want people to be comfortable and stay! . |The attitude of the senior members of staff was condescending and unwelcoming, the waiting on staff were pleasant and obliging. |There are much nicer and more welcoming pubs nearby so I’d recommend you go there instead.

Reserved a table for two and for my wife's birthday. Booked in The Main Inn section of the restaurant and we loved it. We had a table for 2 in the bay window overlooking the river. From arriving to leaving, out overall dining experience was excellent. A very warm welcome from all the staff and service was prompt, professional and friendly. We will definitely book again for food and recommend to all our friends and family to pay a visit themselves. Thanks to all the team at The Cartford Inn

Stayed in the ziggy cabin , amazing and comfortable . Great views and ambience. Evening meal was very good as was breakfast. Not much to see locally to be fair but soul do more than one night if possible . Room had its its own sound system , turntable and Bowie vinyl collection

Food excellent as always,service the same.Drinks a little pricey compared to similar establishments. The discretionary 10% service charge is taking the Mickey though,particularly as this was not mentioned on paying the bill. We're already paying over the odds for a quality experience,but sticking 10% on is a bit much,in our case nearly £23. Have a think Cartford management before becoming a legend in your own lunchtime...

Just wonderful. Beautiful setting. Quirky lovely decor. Great food. Helpful staff, particularly Julie and Craig. One of those places where you feel valued and looked after. I just wish it were closer to home!

We visit here a good few times per year and adore everything that’s captivating about the Cartford…. Always re-inventing, from the menus, to added decor and staff. Tonight was sax/ramen and both were equally fabulous!…. Special mention to ‘Alex’ who accommodated for us to purchase from the store we love!….he specially opened up for us. and was charming in his approach to us purchasing several pieces. Very friendly, professional and a credit to the ‘cool Cartford’ ….Bravo!…👏

We loved our overnight stay here, we had a riverside room with a lovely view. Place was spotless. Nice Ren toiletries in the bathroom. Food and drink was top notch. The staff are attentive and hard working. Would definitely like to revisit if I was in the area.

Well that was a big WOW. Went for a special meal and left with not just full bellies and satisfied taste buds but also lovely memories. The fruit de mer platter and Côte de boeuf were both incredible - and the kid’s menu is also great and varied. Service friendly and relaxed; really nice to have some live music on as well (Friday pm). The outside area here is really nice and would be great for drinks and food on any half-sunny British day.