The Celestine Hotel Gion

First off, it is in the Heart of Gion, certainly the best place to be in Kyoto. It is across a huge shrine complex and garden. Secondly, most of the staff are super friendly and helpful. Minus one star because one person who helped us was very confused and smelled intoxicated 😒. As for the rooms, they are impeccable, big beds, super clean, and with great amenities like a fridge, flat iron, and Espresso machine. The hotel also has happy hour with free drinks and snacks. One of it's best features is the spa. Yeah you shower, bathe in the spa, and change completely nekkid in front of others (boys and girls have their own separate areas), but I went pest 10pm so I had the whole spa to myself. It was around 110F, nice and hot which relaxed my tired legs, but too hot for me to immerse past my waist. The spa automatically replaces water periodically, so it is always clean and fresh. They also have a super convenient shuttle to and from Kyoto station about once an hour. The breakfast was mildly disappointing because the stop replenishing food at ~945am, even when breakfast ends at 1030am. No more scrambled eggs. Out of sweet potato tempura. 😕 And my other critisicism is how my room was cleaned, but not fully. Floors weren't vacuumed and the yukata robes weren't properly hung. At the prices they command, and the fact that they had a Michelin Key in 2024, all these minor issues are completely avoidable.

The best concierge team I’ve ever seen. They become the highlight of the hotel. One of the concierge man (extremely sorry for forgot your name, If you guys wanna track, he is also the guy for morning walking tour at 1st of August) helped us book a Kaiseki restaurant and even follow up the next day about the experience. Deeply appreciate your service

Great value for the price. The service is excellent and the hotel is spacious and beautiful. Everyone is very polite and helpful. The hotel offers activities for kids and our son loves the hotel so much, he does not want to leave. Another highlight is the concierge, Kenta, who is very knowledgeable and helpful. Thank you everyone at the Celestine Hotel Gion Kyoto!! You all have made our stay unforgettable.

Right in the heart of old town Kyoto is an amazing hotel of hidden spaces and calm. Most of the time. The staff are exceptionally helpful. Special thanks to the maitre de of the breakfast buffet who after finding out the scrambled egg had gluten in it, why is anyone’s guess but it seems to be a thing in Japan, made sure for the rest of our stay it was not included and so helping us eat a better breakfast. Breakfast is worth a mention. Good selection of Japanese food to begin your day as well as coffee, iced tea. Was great. Rooms are cozy and comfortable with a good bathroom and the hotel, with free drinks between certain hours is a sophisticated oasis I in the heat of the Japanese summer.

Our experience at Celestine Hotel was exceptionally positive. The staff demonstrated remarkable attentiveness, and the accommodations were spacious and comfortable. The proximity of amenities to the hotel ensured a seamless stay. We highly recommend this establishment and plan to return during my next visit to Kyoto.

Great hotel in heart of Gion. Wish they had designated smoking areas outdoors for their smoking customers, that would greatly improve and ease it for your smoking guests. The hotel smoking room is very claustrophobic. Other than that, can not fault it. Very pleasant. Great onsen, big clean rooms, attentive service, and great massage by Yuko for my mom. Breakfast could get some work done on with some more variety and quality, but over all it was nice👌 Thank you for the nice stay 🙏

My first visit in Kyoto and I must say what an amazing hotel. Huge room with all amenities including beauty sets, friendly and helpful staff that will go out of there way to ensure you have an amazing stay. Close to major sites too so can only highly recommend!

Amazing location. Modern, comfortable facilities. Great location. Inspiring relaxing design and atmosphere. Top notch service. One of the best hotels I have stayed in Japan

We just departed and I wish I could go straight back to the gracious welcome we received upon arrival. The onsen was both soothing and lovely. The room was so well appointed and offered everything a traveler might need. The staff were kind and attentive. Each spoke English quite well.

You just cannot beat the location of this hotel!!! Great staff, and very clean. I really enjoyed staying at the Celestine. I highly recommend it.

Very pleasant experience. Beautiful interior spaces, clean & fresh. Professional kind staff. Our room was large and organized well. Great comfortable beds. We'll situated for seeing Kyoto. Quiet area with traditional houses. I highly recommend.

Asian decor through out with a hidden entrance to the lobby and the main guest room elevators. Greeted with a hot tea and a comfortable settings looking into the atrium. The service was impeccable not to mention the rooms. A little pricey but you definitely get what you pay for and it was worth every penny. The continental buffet was very intimate and cozy with fresh food that delights your palette in Japan. Their service was impeccable!