The Cheesecake Factory

This is a fabulous American diner… the queues speak volumes. Good food, service and atmosphere. Queues moved pretty quickly. Food portions are great.

Had my 50th Golden bday and I had the best experience. The attendant was super nice, the food was great and my celebration cheesecake was delicious. I found my new tradition. It will always be Cheesecake Factory for us!

I ordered the hot honey chicken plate. The chicken was perfectly fried and not spicy at all. I also got coconut dream (unsure of name) cheesecake 😋 both chicken and cheesecake were amazing.

My wife and I came here last night with our friends after visiting a garden nearby. I made reservations ahead of time off their website since they changed it where doing reservations from OpenTable is not available anymore. We checked in 10 minutes before our reservations and we got seated like 10 minutes after our time since they were cleaning the table. They didn't clean under the table because there was so much crumbs there. Our server was Alex, he tried to remember everyone order without writing it down but he forgot some orders so he had to come back to confirm. My wife got her favorite Chicken Madeira and I went with the Filet Mignon at medium rare. Alex told us he was leaving so he handed us off to another waitress. Our food took a while to come out because the restrauant was busy and I think they wanted the food to come out all at the same time. Everyone enjoyed their food but my Filet Mignon was not the best. The steak was not hot and a bit warm/cold probably because it sat out while waiting for the other dishes. The steak was also not juicy even though I got it medium rare but maybe they want you to add A1 sauce to it. My fries was good so that was the only good part of my dish. I usually go with the Club Sandwich so I wouldn't recommend getting a steam here. The restrauant also validate parking if you park at the Americana.

The Cheesecake Factory is one of my favorite chain restaurants with a solid menu and excellent customer service. I’ve tried numerous dishes in the past but the ones pictured are the margherita flatbread, cornbread cakes and calamari. The starter breads are always delicious and my favorite is the brown wheat bread with their butter. The flatbread was delicious and in the past I used to order it with pineapple but they couldn’t do it this time. The cornbread cakes are one of my favorites. Solid flavor and excellent overall entree. I also think their calamari is solid and love the sauces that come with it. Overall the dishes they have here are real good and the patio area with the view of the inner part of Americana is a great seating spot. I’d definitely come back here again and try their other menu items. As of this review, parking is validated if it’s within an hour and a half I believe.

Good was great. But our waitress didn't pay attention to us. And we have to ask her for whatever we want. From silver wear and water ..

The food was deliciously flavored. The service was fast and friendly. There is a huge menu with a variety of different types of food. I'd highly recommend this place to eat.

I really enjoying giving great reviews of the restaurants I visit , and my memories of Cheesecake Factory have always been the best however... my opinion is that the restaurant should remove Spicy Cashew Chicken from the menu. It was over fried, too chewy and very salty. The Chinese chicken salad was good, not great. On the upside, the French Dip Cheeseburger, I would order that over and over again... It was so, so good! The drinks were also very good! In addition, the service was top-notch, I left a good tip (but that spicy cashew chicken...NO!).

First time here eating in person..... usually door dash. Service is great!, Food great as always. Sat at the bar and BRANDON was our bartender. He is a great bartender and makes delicious cocktails!!! He is quick & attentive. Ambiance is cute as always. Mariah H. is a great server sit in her section!Highly recommend. No complaints.

No friendly reception, servers. Awful service Dirty dishes Lip stick on the glass ......

Made a dinner reservation a few days ahead on the Saturday after Thanksgiving and was extremely thankful for doing so as there was a huge line out the door! We were seated immediately upon arrival, but it took 15 minutes for our server to greet us and another 10 before we were served water and bread. Our waitress was very nice and checked on us regularly throughout the night. Unfortunately the Spicy Cashew Chicken I ordered was disappointing. The rice and chicken were dry, almost as if they'd been reheated multiple times. The bigger issue with this dish however, is the lack of vegetables. The menu said it came with snow peas, but there were maybe 5, diced up into small pieces. I think they should reduce the chicken portion by half and load up on more vegetables like carrots, red bell peppers and snap peas, which are much hardier. This would round out the dish so it's not a one note meal. The tuxedo cheesecake was absolutely delicious and I appreciated the fudge, ice cream, and whipped cream flute with a candle for my birthday. I also tried the chocolate peppermint that's a seasonal flavor starting in December and it was very good too. Side note: The women's bathroom was absolutely disgusting at this location. Paper towels and covers everywhere, toilets flooded, and no toilet paper in the stalls.

Tried their bunch menu item this time. Ordered the lemon ricotta pancakes. It was good, but not great. Liked the lemon flavor syrup, but the pancakes could be a bit better. The avocado egg rolls were really good and tasted great with the cilantro lime dipping sauce. The meatloaf and sweet potato fries were fine. The fresh strawberry and pumpkin cheesecakes were delicious. Service was fine. Server was attentive and food arrived quickly. Had a pleasant experience here. This is now one of our favorite Cheesecake Factory locations since it's so convenient to shop and walk around right after our meal.

Great ambience! Sat outside in front of the fountains and it was so relaxing. Fountains also have different music and movements. Felt pretty romantic. Order a lunch special of shepherds pie and could barely eat it because it was so disgustingly salty. Fortunately, I filled out with their delicious bread and butter. My waitress was really sweet. I would go again, but just would order something different. Great place for a date. Park at the mall nearby and then walk over, so you don't have to worry about a time limit at the Americana parking.

Great service. Beautiful view of water fountain. Okay food. I love the cheesecake bread basket as much as anyone else! We ordered the avocado egg rolls and the Louisiana chicken pasta which came highly recommended by the server. I found both underwhelming and lacking flavor. Maybe my choice in dishes but I hope for more flavor in my future visits!

Decided to dine at Cheesecake before a movie. Never been to Happy Hour. Alana was our server. She was nice, friendly and willing to assist. She paced the meal Perfectly and we didn't feel rushed. The ambiance was quiet and we We're sitting at the bar for Happy Hour. They have tvs to watch your favorite sport event. We ordered the hamburger with double patty. So darn delicious. We will definitely me back and hope you have Alana serve us again. .

Had a wonderful experience at The Cheesecake Factory in Glendale! The manager was kind enough to seat us earlier than our reservation, which we really appreciated. The service throughout our meal was excellent--attentive and friendly. As always, the food was great with generous portions and a wide variety to choose from. It's a go-to spot for consistent quality and delicious options. Definitely recommend this location for both the food and the top-notch service!

Last minute decision to eat at this cheesecake factory location while walking/ shopping through Americana. We checked in and surprised to find out the wait was only 20-30mins, considering it was such a busy night. After we got called in, it took another 5 mins before getting seated. Food came out fairly quickly and everything tasted good. Got the poke nachos, Thai chicken wrap, turkey avocado sandwich burger and passion fruit margarita. The Thai chicken wrap is my go to so I knew it was gonna be good. Overall, this location is pretty decent, super busy so expect the long wait. I also thought our waitress was super nice and attentive.

Cheesecake Factory is THE best! Their food is top-notch. Plus if you didn't know, you get to spend between $10-12 for their meals and drinks during their happy hour from Monday to Friday. It's the same quantity and quality of food. Thank me later I ordered for the Deep Fried calamari served with garlic deep and cocktail sauce $10.50 and had to get a to-go plate cos I couldn't finish it. Definitely going back there!!

SINGLE DINERS GET THE SHAFT =========================== Normally I order salads to-go, but I decided to dine in on May 13, 2024. The hostess wanted to stick me in the worst table i.e. #11. Sorry but I don't want a table in the dark next to the area where servers to input everything. I told them that was not acceptable and I would like a table in the well lighted bar area. Things improved after I asked for another table, but your hostess needs to get a clue. It was 11:00 a.m. on a weekday. It is not going to be busy. Seat customers in better spots please.

This Cheesecake Factory has one of the best, if not the best, location/lots ever; yet it is one of these worst ones to visit and actually dine at. The interior is huge and honestly has so much potential. The only reason they are still in business is because they are a chain restaurant and everyone loves Cheesecake Factory, their food, and their vast cheesecake menu that is offered. What basically ruins this particular location and the whole Cheesecake Factory experience for me is the employees and the management here. My party and I walked in and waited so long just to be acknowledged by the hostess, who seemed to be busy on her phone; she informed us of the wait time and asked for one of my friend's phone numbers so that we could receive a text when our table was ready. She gave her number and we proceeded to walk around the Americana until we received a text and headed back to the restaurant. We arrived and went to the hostess table/area as instructed to do so by the text message that we had received. There were three employees behind the hostess table who were all interacting with one another rather than any of the customers. Mind you, none of their conversations seem to be work related. that's fine, I know that sometimes it's good to take a break or just take it easy.. but honestly, there were so many people surrounding the hostess table that it was ridiculous that not one of them was at least addressing customers or at least helping seat all of the people that were just standing there waiting. A member of my party finally got the attention of one of the employees and let them know that we had received a text that our table was ready. The employee acknowledged us and then walked off never to be seen again. Roughly some time passed and I went ahead and attempted to get the attention of another hostess? employee? person? And after doing so, they finally had us seated within the next five minutes but said that no one had told them we had arrived already. During the time that we were waiting to be seated, we noticed that another customer was attempting to get the attention of the hostess as well. She finally did and was asking about being seated at a table that would be stroller friendly for her child; in the middle of asking this question, the hostess literally just walked away. I was so confused, because who does that? Mid sentence? Really? Anyways, she came back giggling with her male coworker and made no attempt to talk to the customer until minutes later. When she did, she looked at her and said, "you're asking about a table for 3?" and the woman basically corrected her and explained her request again. We finally got to our table and ordered our food. Honestly, I don't remember cheesecake factory being this bland when it comes to their pastas, but this might've been the last time I returned for any food that is remotely complicated to make (I've tried multiple different pasta dishes here). Their four cheese pasta is probably the only one that's good, but I would stay away from everything other than their chicken dishes, which they are really good at making. Overall, this dining experience was not the best. our server was pretty nice though, so that was a nice change of pace from everyone else that we dealt with here.

Took my 13 year old niece and her mom to lunch at the Cheesecake Factory at the Americana at Brand. I was surprised! I knew they have a HUGE menu, but they now have a smaller, lower calorie menu. The regular menu has calories too, and some of the totals are frightening!! So I was happy to try something from the special menu. My SIL and I both had the lettuce wraps, and they were delicious. A perfect lunch portion, with 2 dipping sauces. Niece has the honey truffled fried chicken, and enjoyed it. It came with a huge mount of mashed potatoes too. Our server was pleasant, and sitting on the patio, on a beautiful weekday, watching the people and the dancing fountain was lovely.

This is your typical chain Cheesecake Factory. We came in before 5pm on a Tuesday so we were seated quickly. We were a party of four. They took our drink order which we only asked for water since we brought our own wine and asked for wine glasses and a cork screw knowing we'd have a corkage charge on our bill. 10 minutes later they, I say they, because we were lucky enough to be seated with a waiter and his trainee. We received our water and wine glasses. He didn't even know how to uncork a bottle. Should we charge them back the $22 corkage fee??? By this time we were ready to order. Which we did. Appetizers, and our meals. We got our appetizer in 15 minutes and our meals within another 15 minutes. As for food, Appetizer: Korean Fried Cauliflower 5/5 My wife ordered the Thai Chicken Salad, too much dressing, the bottom of the plate was soaked, tasted Ok but soggy at the end 3/5 Me, chicken club sandwich, fries were great, sandwich fell apart. 3/5 Guest 1, simple burger, he asked for iceberg lettuce, it was topped with chopped ?? 2/5 Guest 2, some sort of pasta dish. 3/5 Dessert: now in season, pumpkin cheesecake, it was semi-frozen. 2/5 Overall, your typical Cheesecake Factory experience.

Me and my bestie met up for lunch and we enjoyed our grub. We ordered calamari and crab cake bites for appetizers. The calamari was so yummy. Wasn't chewy like I've had in the past. The crab cake bites were disappointing. I could hardly taste the crab, it taste more like vegetable ball. I still ate them though! My friend got a peach Bellini which she enjoyed and i got a cucumber lemonade which is my go to when i go to Cheesecake Factory because it's so yummy and refreshing. For entrees i got the fried shrimp platter with a side of French fries and coleslaw everything was yummy. My friend got chicken piccata. Our food came out fast, fresh, and flavorful. We were seated fast as well, if i had to complain, the table we sat at was super close to the people next to us which was a bit awkward if we allowed it to be. The placement was weird but again, it's only uncomfortable if we let it be. Other than that, it was a great trip and i will be back!

Don't go to this place awful service , the hostess is a mess , just loves to stay there and chit chat with other employees, all the waiters are just hanging around talking and chit chatting while costumers are waiting , I was there in a day mid week when there was not that many ppl there , I can't imagine how would be the service on the busy days , the manager at this place should get fired , awful awful costumer service , food not great either , save yourself from this place , there are bunch of other good restaurants in the area , go somewhere else ,

I have to say that the chicken parmigiano was not delicious, but they were able to compensate it because of the wonderful service that they had. The other two dishes, however, were very delicious and the cheesecake there is very good. It was cold outside but because of the heaters, I still enjoyed my time there as well as look at the fountain, which is also very nice. Like always the cheesecake did not disappoint.

Went there on a Saturday night, it was packed as always. Had a couple of mishaps with our meal, and the fact that they were served at room temperature and not hot (this happened twice ) The waiter, Brooks, was so accommodating and excellent, and stayed completely on top of everything. The general manager Raz came over to us a couple of times to ensure things were good and made everything perfect for us. He was also excellent and very customer service oriented. Thank you both for taking an experience that could've been problematic and making it perfect. You are both very much appreciated by us.

Here at this location one should just sit down, relax and enjoy the view but not so much the food. We requested outdoor seating and it was by the water fountain with the music playing and all, it was a relaxing and enjoyable moment. The drink and the food were mediocre, nothing special. Portion size was good. They could make an effort for a cleaner tableware, my coffee glass and other glasswares were visibly unpleasant, lots of spot marks. Service was good, acceptable. If I ever do comeback here maybe it will only be for the cheesecakes

I've been here so many times and I'm surprised I haven't written a review about this place so here it goes. The Cheesecake Factory at Americana in Glendale is conveniently located next to the fountain area so you get the views if you choose to sit at the patio. It's definitely a crowd-pleaser with an expansive menu and endless options. From pasta to burgers, salads to pizzas, there's something for every craving (and dietary restriction). This makes it a great option for groups with disparate desires. The food is good and portions are big which you can either share or bring leftovers home. On my latest visit with a friend, we had Tex mex rolls for appetizer then lunch salmon for my friend and chicken piccata for me. We truly enjoyed the food but service could be improved. There were so many tables available but there was still along wait to be seated. I guess they don't have enough servers for the day which is obviously a staffing issue. Our server was friendly but was overwhelmed with the many tables she's tending so we had to flag her so many times for bread, napkins, water, and dessert. It definitely spoiled our day.

Amazing food wonderful experience as always. Amazing service and great food, long line as always but worth the wait. Louisiana chicken pasta

This place is always busy whatever time or day you visit. Doesn't help that face that it's a weekend and during the holiday. With all the hustle and bustle of shoppers everywhere. There's always going to be a wait time no matter what. Stopped off to walk in to see how long the wait time was which a half an hour wasn't that bad. Compared to an hour or so previous time. But the bar area is first come first served. Was able to find an open hi top table available. It did take a little while till some and over to check up on us. Even to offer water before hand. After a bit, we were finally offered some water and then bread came out about a couple of minutes later. I tend to order the same thing but a few if the dishes sounded white nice. The Korean fried chicken was quite good. The rice that came with, it could have been hotter. Prob sat there for a while before they brought it out. It came with kimchi, mushrooms, picked cucumbers, and avocados. Quite tasty with the misfires of everything. As well the farfelle pasta with garlic sauce and chicken. Just be advice, there's a lot of garlic. Both dishes was quite tasty. Food was good, bread is always good as it's a good way to start your meal. Service was a bit slow at the but afterwards it went well. Both the gentleman and lady who took care of us was great. Only downfall, food could have been hotter. It was barely warm when it came out.

Great food, beautiful location, kind staff. I enjoy dining at Cheesecake factory. Portions are always big, usually enough to take home and have it for lunch the next day. I love their bread with butter. It is always fresh and crispy. Staff is kind.

Antonio!! The man alone made this chain experience a memorable one of a kind g moment! He was super attentive, helpful and fast as F!! He nailed the details/recommendations on the cheesecakes the 3 of us were seeking after dinner elsewhere. Maybe you come for the food but you're staying for the standout Antonio!! Blessed be thy hiring manager for that gem!

Before I even venture into the food experience, let's talk about the nasty bathrooms! There's no reason why a restaurant like this should have NASTY bathrooms...ever! So before we even eat... I'm already disgusted! I ordered salmon with broccoli and it was ok. Sometimes it's hard to bounce back from disappointment.

Did you know the Cheesecake Factory has a happy hour?! They're serving your food & drink faves at HH prices, Mon-Fri, from 4pm - 6pm We enjoyed the margaritas, pretzel bites, and cheeseburger egg rolls. It did take a while for a server to come help us, and our initial server ended up going on break without saying anything. The server who filled in was amazing and really made up for the first server. NOTE: Happy hour prices only available at bar seating

Food is mediocre. Service is great ambiance is ok, meh prob won't return. Parking is expensive

We had the Miso Salmon and tge Chicken Romano lunch entrees. Both were tasty and satisfying. The service was okay, but not great. They should slow down both in speaking and service. We enjoyed the atmosphere. We decided to make this a semi regular dining spot for us.

Stopped by on Sunday evening and Americana was very crowded with shoppers and dtf had an hour wait. Upon entrance, there was a long line to reserve a spot for dine in and also those who were already checked in and simply waiting for someone to guide them to their table. After putting our name on the list, we got a text message after 45 minutes that our table was ready. My husband and I order the ahi nachos, Thai lettuce wrap, some mashed steak and shrimp plate, and left with upside down pineapple cheesecake. Out of our dishes, our favorite was the Thai lettuce wrap. My husband does not care for veggies but he couldn't stop stuffing himself with it. The three different sauces that comes with the wrap was perfect as they were different in flavor so it was fun to rotate the sauce with each bite. The portion sizes were huge for all of them and we were stuffed at the end of our meal even with this being our first meal of our day. Service is a bit on the slow side and the restaurant is dark overall. They placed battery powered candle on our table and dim light over our booth which didn't help with anything. The whole restaurant is dark overall so it's not like you can move unless you sit outside.

They fail more often than not on their delivery and it's sad that they don't get held accountable.

Great for quick breakfast or lunch We were sitting on the bar and got the food within a few minutes I recommend the skinny salmon dish and beets salad Eric was super nice

I had a very disappointing experience when attempting to make a reservation over the phone. The person I spoke with today in the morning was incredibly condescending and seemed uninterested in helping me. She completely misunderstood my question, and instead of clarifying or listening, she spoke to me in a dismissive and unprofessional tone. This kind of service is unacceptable, and it left me feeling frustrated. I expected much better communication and courtesy. Decided to make a reservation elsewhere where I am feeling welcomed and understood.

I'm a frequent here just because I like the food and walking around. Had lunch here yesterday with my mom and my fork had some sort of residue. Service was okay, food is always good per usual. But Wdaheck cheesecake !

Brookes knocked it out of the park. His kind attentive customer service is rare nowadays. Truly an amazing asset to there company.

Great food and great service every time. I have visited this location and other locations several times, but this location specifically has great, friendly, and polite staff. They make you feel good everything you visit. The only issue is that music is too loud if you sit toward the walls in the boots. Otherwise, they are great. I would suggest going here nit just for dinner, but even if you just want coffee and cheesecake, of course, or a light salad.

I request that you hire a Kitchen Manager that has experience in Quality Control and running a High Volume Restaurant for your location in Glendale, California at The Americana at Brand. This is the second time at this restaurant where my simple order has not been made properly and our extremely frustrating experience on Saturday, April 13, 2024 makes us not want to go back to Cheesecake Factory (especially the Glendale, California location). During our previous visit to this location I ordered a Chinese Chicken Salad and asked for EXTRA Dressing. When the Salad arrived it had NO Dressing on the Salad and the waiter brought a small Gravy Boat of Salad Dressing on the SIDE. The waiter fixed it and brought the Salad back with Dressing on the Salad. When I ordered the Chinese Chicken Salad on Saturday, April 13, 2024 I asked for EXTRA Dressing. I mentioned to the waiter that the last time I ordered EXTRA Dressing I instead received a salad with No Dressing and the Dressing was on the Side. I told him to make sure the kitchen puts the regular amount of Salad Dressing on the Salad and also bring EXTRA Dressing. Salad #1: The Chinese Chicken Salad arrives with NO DRESSING on the Salad and a small Gravy Boat of Dressing on the SIDE. I showed it to the waiter and he took the Salad back to the kitchen. Salad #2: The Waiter bought the Chinese Chicken Salad back to me, but EVERYTHING was Chopped into extremely small pieces (including the Chicken), No Brown Noodles on top, No White Noodles on top. It looked like they dumped the previous Salad into a Food Processor. At this point I asked for the manager and a nice lady showed-up. I explained everything that happened and that we were now late for our movie because everything was going very slow. The manager took Salad #2 back to the Kitchen. Salad #3: The manager brought the Chinese Chicken Salad back to me and apologized for the kitchen not understanding such a simple order. I began to eat the Salad and after about 5 fork fulls I discovered there was HARDLY ANY CHICKEN in this salad. I went through the entire Salad and pulled-out 4 pieces of Chicken that were about the size of a Quarter. By that time I had enough. I went to look for the manager and no one could find her. Another manager saw me walking down the aisles and asked me if he could help. I told him the story of what I believe is one of the worst dining experiences I've ever had. He took an appetizer and dessert off the bill and we left. Me and my two friends were really upset at the entire frustrating experience. Your restaurant ruined our entire night out and believe me our days off are precious. We will never be back to the Glendale, California location which is unfortunate since we go to the movies in that mall several times a month. I just wanted someone at The Cheesecake Factory to be aware of what's going on at the Glendale, California location.

Eric contacted me shortly after I provided my feedback on their website. He was kind enough to apologize for our situation and remedied our experience as best as he can. I'm updating my review based on this follow up.

We made reservations online. Great service! our waiter was fantastic! We ordered spicy shrimp & spice tuna from skinny/slim menu. The portions were perfect. The orange chicken was very tasty but portion is huge, you definitely will have leftovers to go. The cheesecake slices range $11 or more and are big slices. We celebrated a birthday & shared a portion of the slice. The cake is rich but good.

The Cheesecake Factory at the Americana has been a mainstay for years. The wait time has always been inconsistent but bottom line - it's going to be a while! Since it's perpetually busy, the tables inside can get quite smashed together so be prepared to be elbow-to-elbow if you're not sitting in a booth. The restaurant itself has always been relatively clean, even if the utensils/cups aren't always (it's luck of the draw). Food is decent but nothing extraordinary for the high price. Park at the Glendale Galleria for free parking.

This place gets pretty full especially being in the heart of the Americana. It does validate parking as well. Came here and they told us it would be a 30 min wait which is not a problem with so many stores to go shopping and kill them. We were seated and our waiter came right away he was kind and patient with us having our kids. The food did take a while to come out but again the place was busy. Our waiter never made us feel rushed and when the food came out it was delicious. Place does get a bit chaotic. The only bad thing was the line to validate our parking mixes in with the line of people waiting to be seated and people trying to get on the wait list.

I see why they have 3 stars. First of all the air doesn't work and it's 114 degrees outside. I was sitting in the restaurant sweating. When I sat down it was at least five to 10 minutes before I received a menu. I put my order in quickly because it was hot and I knew I wanted to leave. my food came out quickly. My server decided to come and check if everything was OK, I knew he wasn't coming back so I asked for everything I needed. I received one thing I asked for and proceeded to get the rest of the items one by one of the course of 15 minutes. my friend asked for a sauce and the waiter assumed they wanted it to go so it was not a priority and my friend received this after we received the check then our waiter held our cars for an extensive amount of time. Even the lady who told us where to sit was a little abrasive. Overall, terrible service, decent food, super hot.

Ordered the chicken madeira and it was okay definitely not worth $30. My mashed potatoes were hard and lumpy with no flavor. Chicken breast was not tender and didn't have much flavor.

Another cheezy day! Who doesn't know cheese cake. Top of the line recommended because of their excellent service. Food is great, staff are so nice, What I like the most is the ambience, although it's too dark for people "like me" ('coz I can't see the menuuu!!) I thinks that's what makes it classy (the dim lights) is it just too dim now ?? or my eyes is really the problem- Anyway, yeah totally, another fantastic experience! Outdoor or indoor seats. Parking - they validate (americana parking) or park at target and just walk and you'll get unlimited hours. Price wise- well.. it's in a decent location and servers wear office kinda attire almost- so yeah- it's expensive. Why not 5 stars? - because it's pricey but will always come back! ajah!

I love the consistency of the Cheesecake Factory. I visit quite often because I love the avocado egg rolls! They always have new things to try. Quality of food has been the same at the other Cheesecake Factories but I particularly like this one because I love the shopping area and movie theater. But yes back to the food, I had the Spicy Rigatoni vodka pasta and to drink the guava spritzer. I'm pescatarian but was disappointed when I noticed small bits of bacon in the pasta I thought it was meat free so just a heads up those looking for a meat free dish. The guava spritzer was very refreshing and tasty...Cheers!

Absolutely terrible and disgusting service from the hostess and a bald man in a white dress-shirt. Gave me the worst dining experience in my life. They were at the front around 8:30 pm.

Either get better phones for your employees to hear when someone calls. "Hello, hello. Hang up" it's you guys that are loud inside and can't hear the person on the other line. Buffalo Blasts are the best appetizer that can also be a meal. Menu is too many options and 75% of the options needs to go.

the americana at brand the cheesecake factory location...parking in the garage (validated after meal)...dinner for 3 adults and 2 children...weekday dinner and seated after few minutes...browsing menu and children's menu available...deciding on the kids mac n cheese $9.50 for one child and kid spaghetti meatball $10.95 for the other...shell mac n cheese is creamy and cheesy...looked good...spaghetti meatball was a decent portion with one gigantic mealball...no wonder it was meatball, not plural...meatball was dense and big...wasn't good...for the adults, took a bang bang chicken & shrimp $25.95...chinese chicken salad $20.50...bang bang had good curry flavors with a hint of spice...went well with the rice...chinese chicken salad was as expected...sweet sesame dressing with citrus from mandarin orange...lot of texture and crunch from crispy rice noodles and fried won ton strips...not great, but filling...also ordered fish and chips $24.95...fried dark and bit too greasy...kids wanted some broccoli and orange juice...asked the waiter without asking about the cost...bowl of broccoli was $6.95 and the orange juice was $7.50...must be fresh squeezed at that price...about $175 total after tax and tip for 5 people...

Came here on a Saturday around 5pm and there was a long line. We waited around 40 mins for a table of 6 which wasn't too bad in my opinion because it was pretty crowded. Since it's located at the galleria there's plenty of time to just walk and look around the area. The ambiance was slightly dim giving a somewhat fine dining kind of feel. Our server was super attentive and friendly giving us recommendations on what he liked the most from the menu. We got the Shrimp Scampi and Steak Diane, Farfalle with Chicken and Roasted Garlic, and Pasta Carbonara. Personally I liked the pasta carbonara the most because of the small bacons bits which makes it more savory and flavorful. I thought the other two dishes were alright. For dessert we got the classic basque cheesecake which was the right amount of sweetness and topped with fresh berries. Overall, service was good and friendly and food was alright.

Took 1 hour to get seated and 2 hours to get the food. My child was starving and crying. He ended up getting food poisoning. The bathroom had fetus all over. I hate this place. Also do not get seated by jack sparrow.