The Cheesecake Factory

Restaurant · Downtown

The Cheesecake Factory

Restaurant · Downtown

1

2 W Colorado Blvd, Pasadena, CA 91101

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The Cheesecake Factory by null
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The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null
The Cheesecake Factory by null

Highlights

American chain offering sizable portions & signature cheesecake  

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2 W Colorado Blvd, Pasadena, CA 91101 Get directions

locations.thecheesecakefactory.com
@cheesecakefactory

$20–30 · Menu

Reserve

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2 W Colorado Blvd, Pasadena, CA 91101 Get directions

+1 626 584 6000
locations.thecheesecakefactory.com
@cheesecakefactory

$20–30 · Menu

Reserve

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Last updated

Aug 18, 2025

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@eater

How Restaurants Can Be Better to Those Recovering From Eating Disorders | Eater

"On a structured field-trip visit to a branch outside Pasadena, one patient “went rogue” by changing her order at the last minute; a counselor promptly removed her from the dining room and conspiratorial whispers followed from other patrons. The episode underscores how staged restaurant outings during treatment can be tense, highly scrutinized, and far from the ordinary experience of eating out, often leaving those in recovery feeling exposed and anxious." - Kate Willsky

https://www.eater.com/2018/7/10/17510964/restaurants-eating-disorders-clean-plates-triggering-language
View Postcard for The Cheesecake Factory

Ben Saravia

Google
Second time here in just a few days — we love this place! We stopped in for an early lunch around 11:30am, and the timing was perfect. The restaurant was peaceful, seating was quick, and the whole experience felt relaxed and smooth. The food is consistently amazing. The avocado egg rolls and street corn are absolute must-tries — packed with flavour, perfectly cooked, and really satisfying. We also loved the fresh lemonade — it’s endlessly refilled, ice-cold, and super refreshing, especially on a sunny Pasadena day. This location stands out for how spotlessly clean and well-kept it is. The service has been warm, friendly, and attentive every time — we’ve never felt rushed or overlooked. Everything we’ve ordered has been genuinely delicious, and the portions are generous. Whether you’re visiting Pasadena or you’re a local looking for a solid go-to spot, this Cheesecake Factory delivers on both quality and service. Highly recommend for a casual lunch or relaxed dinner.

Chanelle D

Google
Food selection is broad. Unlike its name it is more than cheesecakes. I have to explain to people when I suggest this restaurant that there is a broad selection of affordable dishes. With so many expensive restaurants on the old Pasadena strip, this place is budget friendly and accommodates families and larger groups. Lots of seating capacity. Went here twice and their portions are huge. Impressed by their seafood dishes (good value and taste ) and their huge salads. I love their skinny-licious menu of dishes and alcoholic drinks with less than 590 calories. Check it out!

Marc Miller

Google
Love the gluten free Godiva chocolate cheesecake since I have a wheat allergy. While it was very busy for dinner, we were seated in a reasonable amount of time and the service was decent. Food was good and I have eaten at this location multiple times without getting sick from cross contamination with wheat. Gluten free menu items are marked clearly on menu.

A. M.

Google
Food is good! Fish & Chips are yummy. Godiva cheesecake is a must. WAIT for Joanna F. to be your server - she’s a gem! Excellent customer service with a genuine smile. If anything goes wrong she will make it right. Coming back for sure. Things happen but nice to have managers that apologize if something needs to be corrected. Thank you, Joanna & Tamara!

eriko p

Google
Friendly, attentive, patient staff! We walked in on a Saturday afternoon, around 2:30pm and we were seated immediately! It was a busy afternoon, so we were fortunate. Ashley was are server and she was very kind, patient and worked with the four of us. She kindly accepted to give us all individual bills which was great! I ordered from the lunch menu and had the Miso Salmon over brown rice and it came with a four snow peas as their veggie. I would of wanted more veggies, but it was presented beautifully. I ate everything because it was THAT GOOD!!! All of us enjoyed our meal and will return again. Park in the Pasadena City parking structure on Fair Oaks, just south of Colorado. The first 90 minutes are either friend or just $1.

Indie

Google
The Cheesecake Factory is known for its generous portions, and their salads are no exception—huge and absolutely delicious. The menu is massive, offering something for everyone, but be prepared for a wait, as there’s usually a long line. A great spot if you’re in the mood for variety and big portions, but patience is a must!

Eileen Shannon

Google
UPDATE 10.20.2024 We had a wonderful time with the family for mom's birthday. The food was nothing less than excellent. See pics. Aug. 2024 The food is excellent just SO MANY choices that i will go back to try another selection. My parents celebrated their 60th wedding anniversary on the 8th of Aug. It was a wonderful event.

Diana Rivera

Google
LIVE ROACH ALERT! 😭 Poor management. Sunday 6-22-25 about 4:50pm. A small roach crawled out of the lettuce in my Thai lettuce wrap! It was alive! And just crawled up as I was about to take a bite.😭 Had this happened when I was younger I would have flipped and made a huge scene, but i kept my composure. I thought about taking a photo but was SO DISGUSTED I just slid the plate to the bartender (we were sitting at the bar) and repeated that there was a roach for her to remove it please. The Manager came, forgot her name, Martha maybe. She apologized and said she would comp the meal. Not much to comp… all I ate was a lettuce wrap and a piece of the street corn. We ordered another dish that we didn’t even touch and my partner ordered a beer that he literally had 3 sips from. At one point she tried to tell me it was a pincher bug, no, I know very well what a roach looks like. I’m a biology major and lived in Puerto Rico for some time …I know a roach when I see one. She also told me that they regularly exterminate, so apparently this is a problem they are aware of. The whole experience was just horrible and poorly tended to. You’d think she would want us to at least enjoy the meal at a different Cheesecake Factory on the house for the disgusting inconvenience we had, but no. We left hungry, disgusted, and disappointed at management. The Cheesecake Factory is a big name. You guys need to do better.
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Net A.

Yelp
Was a busy Sunday afternoon when we decided to come here. We didn't have reservations so we were told we could sit by the bar area ! Well aside the counter bar seating, there were 2 round counter high tables with high chairs and we combined them to fit our group!! Our wonderful server took down our beverage and cheesecake orders! We had more than enough cheesecake slices that went around for everyone to taste: Mango Key Lime Godiva Chocolate Adam's Peanut Butter Cup Salted Caramel Everyone were all sugar high for sure !! Will have to try other flavors next visit! We just wanted to have a taste of the cheesecake !!!
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Lauren G.

Yelp
Incredibly bizarre experience with a hostess who refused to acknowledge me and would only speak to my partner standing right beside me after I asked for a table for two (she had a fake smile plastered on her face staring off into space and was frozen until he asked her for a table for two) and a waiter who had a visible problem with my partner ordering only water and came by once to offer a refill for my diet coke after we had eaten our entire meal while asking about dessert (meaning we were not checked on at all-it was not busy). Will not be visiting again after feeling like such an imposition for daring to give them business.
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Sharon K.

Yelp
I came here with a large group and they were able to accommodate our request, which was great. The service was attentive and helpful. I ordered the steak Diane medium rare but it came out fully cooked and dry. Definitely used to taste better. It used to come with asparagus! But now the plate looks even smaller than it use to be. Since it's old town, there isn't free parking. Either parking at the structure or meter parking.
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Lily M.

Yelp
3.5/5 Came in on a Friday night, seemed busy however, we waited less than 10 min to be seated. Our waiter did take a while to come around, however our food did not disappoint. I had the viral Louisiana chicken Cesar salad & my sister tried the farfalle pasta. Both were absolutely delicious. The salad is light yet filling & the caramelized onions top it off so well. Will definitely be ordering that again :)
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Thamara N.

Yelp
Service was great. We were a party of 8 and felt like service was good with great attention. Food came out as you would expect from Cheesecake Factory. Good location.
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Sandy P.

Yelp
Typical cheesecake experience - complimentary bread and their pastas are good. I typically order their pasta de vinci and it's delicious everytime. Mushroom forward and a bit on the sweeter side when it comes to pasta dishes.
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Rachel B.

Yelp
During my most recent visit I ordered the chicken shwarma off the specials menu and it was delicious and tangy, packed full of flavor. My friend had the shrimp scampi pasta which was actually moist for once. My biggest gripe is usually how dry the pasta is at Cheesecake Factory, but this recent experience was great.
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Anthony V.

Yelp
Came here this past Sunday night for dinner to celebrate my mom's birthday! Place did not disappoint. As expected since it was the weekend there were lots of people waiting by the door for the table so it was a little crowded. However I had made a reservation online the night before so they let us in no problems. One thing I really appreciated was that they were very accommodating. Since I was running late, even though reservation was under my name they let my family get seated and adjusted the size since two of our party could not make it. (Originally reserved for 6 people). Overall ambiance of the restaurant is alright. It can feel a little crowded and dark lighting like most cheesecake factories. Since it's busy expect to have to wait a little bit if you need anything extra from the waiters Food wise I have no major complaints. I ordered the miso salmon which I thought was pretty well seasoned and sweet. (If only the portions were bigger!) I tried some of their steak too which I thought was cooked pretty well, probably prefer ordering their steak over salmon next time. Or just some pasta dish. It was also really nice of them to provide a free strawberry cheesecake and birthday sundae for my mom's birthday! Even though we celebrated it a day after her birthday the waitress was still kind enough to provide us it for free. I prefer the cheesecake over the ice cream but both are delicious.

chrissy m.

Yelp
Walked in at 9pm & was seated right away. Our server took a long time to take our order. Tried to call/get his attention a couple of times. Even the couple next to us had a hard time. Either our server was ignoring us or he couldn't hear. Me & my husband's go-to order is Pasta DiVinci and the fried calamari . My daughter ordered a flatbread pizza for the first time & enjoyed it. Would recommend this place
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Nats C.

Yelp
I like Cheesecake Factory for when there are a few of us and everyone wants something different. It's easy it's a chain whatever. However, THIS particular location has THE worst service ever. The last time I was there the server told us she was overworked for the section and was impatient when we were ordering. Their weird rewards program wasn't working properly for a coupon I had and the manager didn't even know how to disseminate the information I was showing them. I also noticed despite the server complaining of being overwhelmed, that same manager was no where to be found earlier. I hadn't come to this location in a while and I remember why now. Save your sanity drive 10 minutes more go to one of the others.
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Joe Z.

Yelp
Menu was really extensive with at least eight pages. The menu ranges from Chinese to Mexican to Italian to Thai etc. We settled on the sandwich & soup, flatbread pizza, & chicken enchiladas. Service was fine, but food was meh- mediocre. They also gave free warm bread with butter, and it was good, especially on an empty stomach. The ambiance is nice and comfortable . Prices not terrible because of the portion sizes. Overall certainly not bad & worth the try.
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Yuri Y.

Yelp
I frequent this establishment & it's always a hit as far as the food goes, I highly suggest making a reservation (for dinner especially) & you're still gonna have to wait. The service isn't always efficient during rushes but it seems that they try their best to keep up :) Food is always always a hit! For a restaurant w/ the vast menu, they sure keep up w/ the quality of everything I've ordered there so far
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Monae M.

Yelp
Absolutely loved our experience thanks to Kim! She was incredibly personable, kind, and went out of her way to make us feel welcome. So sweet and accommodating , truly made our visit memorable!
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Ed C.

Yelp
I ordered the Jumbalaya pasta. It was disgusting. The pastas was way over cooked. It tasted extremely salty as if it had been heated over and over again. It was horrible! I left very disappointed. The service was good. Our server was attentive.
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Jerry M.

Yelp
Had a bad experience 5/21 at this location. These people are so unprofessional. Only good thing about my visit was Steph C. Steph was amazing, honestly some of the best service. FYI Steph I left you a 22% cash tip. Make sure Joanna gives you the money you earned. Other than that it's a long story. In short they made me feel discriminated.
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Alique Y.

Yelp
Steak medallions were great and one other thing I tried the fries with ranch and the ranch here is actually incredible. Service was good our waiter was nice but forgot some things which is fine even tho I never got a straw that I asked for. I always love the ambiance here the low lighting is just really nice and ya.
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Spring G.

Yelp
My croutons were stale :( . I love going to different Cheesecake Factory locations since I work for the company ! I love seeing others work just so I can improve my serving skills . It's important to me . Nine times outta ten I don't write anything negative . In fact my server made an excellent drink . Didn't catch his name though ! He rang in tossed salad with my sub arugula . My runner bought out my dish and my protein cane shortly after ! He even let me know it be behind because he put it in fast ! My croutons were just super soft no crunch .. yucky

Sophia J.

Yelp
Super nice service, lunch specials tasted so good and our appetizers. The bread was really hard the first round but after we let them know they were nice enough to bring a better one.
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Jonathan L.

Yelp
I didn't try Cheesecake factory until maybe late college or grad school. I remember being pretty decent, especially the free bread. But for some reason, when I came back here, it just wasn't that good. Service, at least here was slow and not that great. Food tasted ok. Nothing really special. Probably wouldn't come back again, especially, now you can get their brown bread at supermarkets and costco.
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Catherine S.

Yelp
Today's (Thursday late morning) lunch experience was a great reminder of why I hadn't dined at the Cheesecake Factory in 5+ years. What used to be a nice restaurant is now a rundown, over-priced spot that serves low-quality food. I ordered the California omelette and specifically asked for no cheese or sour cream to which the waitress repeated back to me correctly. When the food came 20mins later, the omelette had cheese oozing out of the sides and sour cream on top. I did not let the plate touch the table before pointing out to the waitress the flawed meal. She brought a new order 20mins later and my party had finished most their meals. Didn't realize an omelette took 20mins to make! The omelette barely had any of the fixings it was supposed to come with. And did you know that their egg mix contains sour cream already in it?! It'd be nice to know what other hidden ingredients are in their food and what other meals are "pre-mixed." To add to this dining experience, there were many little black flies/gnats flying around our table. And the final blow to all of this was that we were charged for TWO omelettes. We kindly pointed it out to the waitress and she fixed it. However, I wonder how many people pay without reviewing their receipt and are paying for the restaurants mistakes. It is very sad to see the Cheesecake Factory become such a poor quality yet expensive restaurant. This has ruined the restaurant chain for me and I will not willingly go to another location.
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Freddy D.

Yelp
Order to go often, usually great, this visit pretty poor! Ordered a club sandwich on sourdough and got slices of turkey with tomato on their teeth breaking Sourdough baguette! It was a shocker the kitchen tried to pass this thing off as a "Club Sandwich" terrible! Come on guys, I rave about you, as we are there at least once a month!

Sierra C.

Yelp
Good food, friendly and quick service. It's nice having a window booth to see Colorado Bl.
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Mercedes R.

Yelp
Love this location. The servers are always very attentive. I love getting the cubano sandwich. It's the best, better than Porto's. The last time I went, it was brunch so I tried their eggs Benedict. I highly recommend it. The only thing was, a few minutes after my husbands card was charged and we left, he got a notification that someone was trying to charge over $200 on Zappos.com. It just seemed really suspicious. I'd hate to think it was staff but I will definitely be careful next time.
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Angela G.

Yelp
We had lunch here after a trip to Burke Williams which is around the corner. It was your typical Cheesecake Factory experience. We had a waiter who was attentive and supporting waiters who were kind. The service was relatively quick. I got the orange chicken with broccoli instead of rice. Though we were there for lunch, our waiter gave us the dinner portion which was generous and enough for the next day as well. We also shared the taquito small bite which was really delicious. The fresh salad and salsa on the top helped to fill it out as there were only 2 taquitos split in 4. Be aware there are jalapeño pieces on it, so it had some kick. My sister had the meatloaf which she enjoyed as well. All in all it was good experience.
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Vincent B.

Yelp
I went to eat at cheese cake factory in Pasadena and let me tell you, I had the best service and great food recommendation from Joanna A. I had such great service from her. Very friendly and kind, had a gorgeous smile and she would check up on me very frequently. She recommend the fried Mac and cheese bites and also the chicken shawarma. The ambience was great overall and the service from Joanna A was amazing! Definitely will be going back !!
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Susan A.

Yelp
If you want to get your ex boyfriend a diarrhea then please send him to this location I ordered food on doordash to be delivered on my son birthday. Absolutely worst disgusting meal I have ever had of 20 years living here in California 3 meals had raw meat. I had worst diarrhea and my son was vomiting to clearly know that my son shake has liquor inside My son is on the spectrum and he takes mood stabilizer Unfortunately Cheesecake Factory quality both in Pasadena and Arcadia has been very bad
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Pier P.

Yelp
So good. Loved the service and the food. Great breakfast. I had eggs over easy with delicious sourdough toast, heaping potatoes and maple smoked bacon. He had the monte crisco with similar side dishes. Good coffee.
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Sergio Z.

Yelp
I decided to bring my wife to have lunch with and also celebrating her birthday just the two of us. It's been a long time we have been to the Cheesecake Factory in years. I know the throught years the Cheesecake Factory have remodel and changes in their menu. We step in the restaurant it looks very nice the last we been here in years. The hostess greet us and she esort us to our table by the window with a great view of the corner of Colorado Blvd and Fair Oaks. Then the hostess hand us the menu and order our drinks then we look the menu and looking the menu we decided order the lunch deals. My wife decided to order the fish n chips and then I decided order the meatloaf then we order two house salad. The waitess brought us our drinks and the house salad. The house salad were very good we enjoy it. Then she brought out lunch it looks so good then I decided to take a bit of my meatloaf wow it have very nice flavor I like and very tender just like mom home made meals the gravy was very good amazing and mashed potatoes were so good and gravy on top the mashed potatoe were amazing good. The butter corn was delicious fully of flavor. My wife enjoy her fish n chips very much. Then decided order desserts we order the pineapple uptown Cheesecake and birthday celebration Cheesecake cake. They brought both of them we decided eat the pineapple uptown Cheesecake and we take the Birthday celebration Cheesecake home. The pineapple upside-down Cheesecake was incredible good so much flavor in a Cheesecake we enjoy it. The service was really amazing they very friendly and knowledgeable .
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Joe T.

Yelp
On my reservation we requested window seat but it's a busy night we are still waiting and the reservation was for 8:15pm. One of the hosts was very sorry but the short blonde who was the other host was not friendly with little attitude. Finally we got seated and tall hostess was super apologetic definitely short blonde does not need to be working for you guys. The bread omg so good and warm definitely hitting the spot and our waiter is very nice. The main course my plate we too bland pasta I had to put salt but the Italian meat good. I order lemonade tea I never got them ask for Dr. pepper. My girl enjoy her meal overall I will not visit this establishment again.
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Steve C.

Yelp
cheesecake factory pasadena has a busy, high-energy vibe every time i go, but that's what you'd expect from a spot that stays consistent with good food and service. the chicken piccata with angel hair (no capers) is really good - lemony sauce, mushrooms, and perfectly cooked chicken. service is always friendly - they greet you with a smile and check in throughout the meal
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Patty L.

Yelp
I actually had early dinner at cheese cake factory Arcadia earlier :) the service was excellent . Our server Tianna was so sweet and attentive . She made certain that all her customers were happy with their dining experiences there . I had a light bite to eat & the bread with butter was delicious ! I'm writing this review for this location because I was impressed with all their servers , hostesses and they seemed to have it very together as a team !I'll definitely return to visit my hostess and server soon ! Thanks Tianna
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Erik G.

Yelp
You can't go wrong with the Cheesecake Factory. I wasn't with my wife, but she said when they asked for a table. The hostess brought my whole family to the restroom instead of the table. Everyone makes mistakes, but that's kind of bizarre! The food was great! My wife was a bit embarrassed that it happened.
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Orchid R.

Yelp
I had a great experience on Sunday, Father's Day. I was nervous about coming here considering that there was also a World Cup Soccer game that had ended, so this place was crowded. Ambiance was lively due to the special day and event. Nevertheless, I didn't have to wait that long between 15 to 20 minutes. I could not believe it! Usually, most Cheesecake Factory restaurants have about an hour wait or more. I was relieved to get seated with my party of four in timely manner. I've had almost everything on the menu at this restaurant because I've been coming for over 30 years. On this day I decided I wanted a lunch sized salad, so I ordered the Sheila's with varied greens, nuts, chicken, and avocado. It was tasty and light, just the way I had imagined it to be. I was craving fresh, healthy, light, and crunchy. On the other hand, my husband ordered "smash burger" with fries. He gave me a taste, and it was "melt in your mouth" deliciousness with crispy edges. WOW! I am still thinking about it. For dessert, I ordered the upside pineapple cheesecake, and it was great. It is three layers; one is cake, upside pineapple cake, and the cheesecake at the center. Topped with their classic fresh whipped cream. This Pasadena was so much better than my experience in 2022! I left so satisfied. Also, thank you for the quick and friendly service.
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Flor M.

Yelp
It is always a pleasure dining at the Cheesecake Factory. Service is always great and the ambiance is always laid back. Highly recommend the BBQ ranch chicken salad. What's not to love about avocado, grilled corn, black beans, chicken, and BBQ sauce topped with crispy onion strings. Portion sizes are huge, which is why I prefer the lunch menu. Prices have gone up a bit, which is across the board with dining out. Parking for this particular location is nearby parking garages unless you get lucky and find street parking. The location is perfectly located in the heart of all popular stores making it convenient to do a little shopping and popping in to grab a bite. Definitely will be back.
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Angela G.

Yelp
Our party was absolutely shocked, upset, and disgusted by how they treated us that night. I made sure to place reservations for a party of 14 early in the day which they made an exception for and confirmed they were able to accommodate us at 6:30. We get there at 5:30 to check in and they confirmed they were getting our tables ready and would text us. Got the text around 6:10 and majority of our party were there. The host gave us a hard time but I noted that the manager said they would seat us as long as the majority was there so they did. They also noted that if our party didn't arrive within 20 minutes, they would give up our other table. The rest of our party were parking and literally walking over, not even 10 minutes after seating, they sat another party at our 2nd table without even talking to us first. They can't just give us a 20 minute window and seat another party in at 10 minutes. It was obnoxious. Candace was the manager's name who had the absolute worst attitude and said they typically don't seat such a large party and basically blamed us for our whole party not being here and just walked away without a resolution. Our lovely waitress, shoutout to Sydney, helped by getting us the other manager (a man, didn't get his name) and seated the rest of our party at the other end of the restaurant. It was upsetting that we couldn't be with them and that they treated us this way. For years we've had large parties of even 20 for birthdays and this one night we bring new people who have never dined here before, get the worst first experience ever, it's embarrassing for Cheesecake Factory and everyone. Safe to say I will never be coming back. IG: @ammysalamii
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Dennis C.

Yelp
We came here on a Friday afternoon. We were sat down immediately and our waitress was very friendly. We had some plates of pasta and my dad ordered a stake plate. My brother requested he'd get his food as fast as possible since he was in a rush. They were able to do this and bring out the rest of the food at a good time. A smaller cheesecake factory location than your usual ones. Out dining experience here was still great.
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Linda L.

Yelp
This is a very busy restaurant. The food took a while to come out. And they didn't have the Ahi Poke Nachos so I had to order something else. I also ordered a cheesecake slice to come out at the end but they had forgotten so we needed to wait a bit longer after the meal for the cheesecake to come. This is a huge restaurant with lots of tables and seating. You can wait at the front until they call for you but there's not a lot of room.

Anoush Z.

Yelp
Needs Improvement in Cleanliness I visited the Cheesecake Factory around 7 PM and was seated right away, which I appreciated. However, as I was sliding into our booth, I placed my hand under the table and was shocked by how sticky and dirty it was. That moment changed the tone of my entire meal. It made me question the overall cleanliness of the restaurant . From the kitchen to the dishes and cutlery. Dear management: please make sure staff are trained to clean not just the tops of the tables, but also the undersides. Details like this matter and affect the dining experience. Unfortunately, I can't recommend this location based on this visit.
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Eriko P.

Yelp
Friendly, attentive, patient staff! We walked in on a Saturday afternoon, around 2:30pm and we were seated immediately! It was a busy afternoon, so we were fortunate. Ashley was are server and she was very kind, patient and worked with the four of us. She kindly accepted to give us all individual bills which was great! Ashley also gave us enough time to browse the menu and checked in on us a couple times before we were ready. I ordered from the lunch menu and had the Miso Salmon over brown rice and it came with a four snow peas as their veggie. I would of wanted more veggies, but it was presented beautifully. I ate everything because it was THAT GOOD!!! All of us enjoyed our meal and will return again. Park in the Pasadena City parking structure on Fair Oaks, just south of Colorado. The first 90 minutes are either friend or just $1.
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Aaron L.

Yelp
Went here last night with the family. Overall Cheesecake has service, food, and ambiance in which I can't complain about. This location was no different. We were seated and greeted fairly quickly. It was was Tuesday night, so not too busy but still had a good amount of guests. Still service was pretty prompt. I had the avocado tacos, and the fettuccini Alfredo pasta. No complaints whatsoever, Cheesecake does its thing.

Kayla T.

Yelp
The Cheesecake Factory will always hit the spot, I love coming here for their Louisiana Chicken Pasta. Though, I highly recommend trying it with angel hair pasta if available! It's a game changer, trust me. It feels so odd to even mention their brown bread, as I feel like everyone who comes here knows about it but on the off chance you haven't, make sure to give it a try! Their brown bread with a big scoop of butter is simply magic on a slice
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Alma R.

Yelp
We love this restaurant! We found ourselves in Pasadena & decided to pop in for dinner. It was around 5:30 and we only had to wait about 20 & got a table by the window. Food was delicious! I got their new Crispy Brussels Sprouts with this sweet maple sauce, totally crispy perfection and the Crab Rangoon, which I forgot to take a picture of. Hubby & I both got the Miso Salmon. Let me tell you, it's a MUST to try if you haven't yet! Of COURSE we saved room for dessert, the Strawberry Shortcake. Ambiance was family friendly & pleasantly just loud enough to still have a conversation. Service was fast & friendly and our waitress kept checking in on us. We'll be back!
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Sir J.

Yelp
IF you value your customer. Emma should not be a manager. Her fake Karen managing skills (to cry to other staff Candace) while you just hung up in my face and dismissed my issues. When you came over after we sent back ALL OF our dishes after waiting over 37 mins for cold. Undercook dishes. Address the dirty plates and silverware. Lack of care for my money. No disrespect from my part but calling you out Emma for not doing your job.

michael b.

Yelp
I went to The Cheescake factory on last Thursday and I really enjoy my time there. The bartender Joane gave me the best customer service. A++ The atmosphere was a vibe and I was surprise how nice everyone was. I hope to comeback soon becasue the drinks were excellent. Thanks again!
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KAMILAH G.

Yelp
My hubby and I come to this location when we're shopping nearby. Our most recent trip was in celebration of his birthday/our anniversary, almost two weeks ago. We came at about 9p on a Saturday night. Restaurant was full but not crazy. The hostess sat us at a dirty table with visible crumbs everywhere on the table and chairs. I asked to move to a different location and she obliged. When she moved us she didn't bring the menus and when we were seated we were ignored for about 10 min before our male server came to greet us and bring menus. I ordered my usual strawberry martini and he challenged me on that being an actual drink that I could order, for far too long. My hubs ordered his beer and soda and I ordered our apps. About 15 min later our drinks arrived. About 20 min later our apps arrived and then our server finally reappeared. We ordered dinner and waited another 37 minutes for a spicy chicken sandwich and bacon cheeseburger to come out! My spicy chicken sandwich was great but it was missing my requested side of onions and my side "salad" was a literal handful of greens! No dressing no tomato, no cucumber nor onions that I specifically added. I flagged down a random server because ours was busy serving the patrons around us and somehow forgot we existed. I asked for the manager so I could provide constructive criticism: she came and was patient and appreciated the feedback. She gave my hubby a free slice of cheesecake for his bday and confirmed she would speak to our server. I emphasized that i didn't wan him to get into trouble but he needed to be aware of his customers. I would rate this experience a 1 star but I gave 3 for overall previous experiences. Our most recent visit ruined my husband's birthday weekend celebration kickoff because we waited so long and felt ignored but we have enjoyed prior visits so maybe it was just an off night.
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Oliveea P.

Yelp
So today is my mother's birthday and I came to get cheesecake factory for a pick up that I had prior ordered and for some reason one of my orders had got canceled so they went to get the manager to assist me and then her name is Kansas very rude. Very disrespectful unpleasant. I really hope she doesn't talk to other people the way she spoke to me. I felt like she was bad customer service and I hope in the future they change her and put someone who else who is caring and has good manners. moving forward,Johnthan was nice and packed all my items.
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Alyson C.

Yelp
Food was okay but would've tasted better if it was served hotter. My reheated leftovers tasted better because the food was hotter & the cheese was better melted. Service, on the other hand, was phenomenal! Our waiter said it was his first night after finishing training and he was on top of everything. Quickly took our orders, brought bread & butter to start, refilled drinks, etc. This place is always busy at popular mealtimes but the overall ambiance was great and I'd come again.
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Jessica W.

Yelp
這世界上沒有一勞永逸,完美無缺的選擇,你無法同時擁有春花跟秋月,也許我們要學習的是心平氣和,接納生命裡的殘缺與不完美,~接受,其實不完美也是另一種美~ Cheesecake Factory , 年輕點時覺得到這來 算是中上, 高級的餐廳 , 冷氣總是非常的強, 菜單連瑯滿目, 每道上來就是 , 大, 大, 非常大的感覺,現在通膨那麼誇張, 餐廳都漲到出來吃頓飯好像變成是件奢侈的事情, 這時,他們一樣沒變的價格, 比較起來突然變便宜很多, 東西還那麼大份, 好像年底時還有大打折扣的gift card 可以購買,我很喜歡他們的麵包, 深色的那個口味, 超好吃的,早餐, 牛排, pasts 也都有我喜歡的dish, 當然、最有名的Cheesecake , 偶爾也會放縱自己買點來嚐嚐, 真的不知要吃什麼, 又怕出去又是超乎預算時, 這家老店也可以考慮考慮~
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Susheel K.

Yelp
All aspects of experience were magnificent / table - speed of delivery - ford quality and ambience - nicely done CF!