Jose Molina
Google
I came to celebrate my 40th birthday. Started off great but ended terribly. Shame too because I was ready to rave about this place.
The ambiance was cool. The decor was well done and it has a cool vibe. Cool furniture, all around dope.
The cocktails were quite good as well. I had 2 and then a glass of wine. All top notch.
The food: excellent. Everything I had was great. I had the crabs cake which was delightfully crunchy and all crab. The Caesar salad was likewise fantastic. The croquettes were insanely good. For an entree I had the snapper. Perfect size, though it could have used a little more umph in the taste department, it was still quite good.
Now here comes the bad: the service was awful. Started off well, cocktail came out quickly and the crab cake and salad came out at the same time. Was expecting staggered but no prob. My 2nd cocktail came out on schedule... then it was about 30 mins on the snapper and my glass of wine. And after that, my waitress forgot about me for 52 minutes. I know because I had sent a text photo of when the entree hit the table. I was tucked in a back corner because I was by myself, but then the entire staff seemed to forgot I was there or ignore me. I tried to get someone's attention a few times but I was like they were doing the "I see him but not my area/problem" side eye. It got the point of ridiculous and then I decided to see just how long it would go. If not so annoying it would have been quite comical. My water glass was empty for an enternity. My plate was clearly finished, silverware in the "please adios my plate" position for about a half hour. A table got seated next to me and they waited and waited on their waitress (same one I had) for over 20 minutes until they had to go find someone (I know because I was just about done with my plate when they were seated).
When my waitress finally arrived, she asked if I wanted anything it. Else being my birthday I HAD wanted dessert, but after being at the restaurant for over 2 hours I was done. I asked for the cookies to go, which they brought to me not to go so they had to take them back and pack them up. I had a nice little card that said happy birthday when I sat down, but 2 hours later the waitress forgot, didn't even get a happy birthday on my way out. Started off great, ended bitter. Will try again but won't be top of the list, which sucks because I did want to try the hotel.