The Gate London City

My stay at this hotel was absolutely delightful! From the moment I walked through the doors, I was greeted with warm smiles and exceptional professionalism. Anastasiia, Renata and Mohammed at the reception went above and beyond to make my stay seamless—whether it was helping me with recommendations, answering my endless questions, or just making me feel genuinely welcome. The attention to detail in their service really stood out.||The hotel itself feels like a perfect retreat—cozy, tastefully decorated, and so quiet that I truly managed to relax. My room was immaculate, with every little comfort taken care of. The little touches, like the soft lighting in the lobby or the aroma of fresh coffee in the morning, added to the experience.||I rarely leave reviews, but this hotel truly impressed me. A huge thank you to Anastasiia, Renata , Mohammad, Vicente for making my stay memorable. I can’t wait to come back!”

Excellent hotel. Amazing front desk. Thank you Gosia, Mohammad and Renata . You were all amazing and made our trip fantastic. |Location is good. Near 2 different Metro stations and it's easy to move around.|The room was nice, clean and practical.|The lounge was also good and special thanks go to Augustine Gray.|Will definitely be back.

This hotel is situated close to Aldgate East underground station and is very easy to get to. ||The reception staff were very welcoming and informative on arrival and took care to explain the details of our stay.||The room was lovely, we stayed on the 17th floor and had fabulous views of the city which I enjoyed in the day and at night.||The room was very clean and tidy, the bathroom was of a very high standard. Looked freshly decorated and with no black marks etc. I love the decor of the whole hotel actually, it’s very sophisticated and modern. Having a little kitchen area in the room is great if you’re staying for. A few days too.||You’re able to help yourself to hot and cold drinks on the 5th floor 24hours a day which is a lovely touch, a coffee was very appreciated after a late night out. ||The continental breakfast was delicious, with lots of variety and some lovely surprises liked strawberry cheese cake and I loved that I could boil my own eggs. Staff were replenishing regularly and there are healthy options should you want these.||I’d definitely recommend the hotel and would choose to stay again next time I’m stopping over in London.

The whole experience was great from checking in to using the lounge and luggage office until it was time for the train. The rooms are so comfortable with super beds and pillows- loads of space- wet room bathrooms and kitchen with basic equipment. Staff super friendly and helpful. Gym was well equipped but not too big . Loved this place will use again when visiting friends and family.

The service via email prior to arrival, as well as during our stay was excellent! Anastasiia was so helpful with a room upgrade to an Aldgate Apartment and for a very good price! She was so kind and professional during our stay and couldn’t have been more accommodating! Renata was also very helpful and nice. If we needed clean towels or extra Nespresso pods they promptly asked housekeeping to bring them to our room. |When we stay in London we prefer a hotel in Whitechapel. This is our second stay at The Gate and we will definitely stay here again! Many thanks to Anastasiia & Renata! We appreciate you!!!

Superb Hotel!! This is the second time we’ve stayed here and it is our favourite place to stay in London. We stayed in an apartment for 3 and you have so much space with a separate double bedroom and a large double sofa bed in the lounge area. The apartment was immaculately clean, everything you need if you want to cook for yourself, lovely large bathroom, beautiful soft pillows, air conditioning and plenty of wardrobe space. It’s a 1 minute walk to the tube and 2 minutes from a secure carpark. The staff are so welcoming and efficient, we can’t recommend this highly enough.

The Aldgate studios are quite small, so be prepared if you choose this room. However it’s fine if you aren’t staying in your room much. Breakfast is okay and 24 hr coffee /soft drinks on level 5 is a bonus. Staff friendly and helpful. Bathroom is quite small too but shower, toiletries and towels all nice. Happy to recommend for price.

Fantastic hotel. Exceptionally clean, rooms very comfortable and well equipped, and a good location. ||Only disappointment was lack of hot food at breakfast, but wouldn’t put me off staying again. The amenities on Floor 5 are great. Staff were very helpful.