The Glenmark, Glendale, a Tribute Portfolio Hotel

The hotel was okay. Nothing extraordinary for the price or location. Rooms need some TLC. Restaurants are good, but a little pricey. But let me tell you the highlight! Alondra who worked up front was PHENOMENAL. We visited for my sister’s wedding and when I tell you she took care of us, she did. Five stars just for her, she was professional, helpful, and went out of her way to ensure our stay, and my sister’s wedding festivities were wonderful and seamless! Truly she ensured that all ours and our guests needs were attended to. A true professional!

Hotel is very artfully decorated. Staff is friendly. Nice lobby and small cafe downstairs has a good selection for breakfast. Street parking was abundant.||Front desk very responsive when we had some questions. Overall, great experience and would stay again.

I have been a returning guest at this hotel many times, but this stay was very disappointing. We booked for three nights, and I arrived early knowing that check-in is normally at 4:00 p.m., but sometimes rooms are available sooner. I was told to wait, even though the front desk already took full payment and deposit. What frustrated me most is that while I waited for over two hours, I saw at least three other guests—who arrived much later than me—receive their keys immediately. When I finally questioned the staff, they claimed they had “upgraded” my room and that’s why it wasn’t ready. This did not feel like an upgrade, but rather an excuse after forgetting about me. The entire experience was unwelcoming, unprofessional, and honestly rude. As someone who has stayed here many times before, this was very disappointing. It feels like guests are not treated equally, and I no longer feel valued at this hotel.

We come to Glendale often and have tried several hotels in the area, this one is by far the best. Super clean, great service, and the staff is always friendly and helpful. Breakfast is great too, though the coffee is Starbucks, which is a bit of a letdown. Still, easily our top pick in the area.

Excellent staff! Rooms are clean, spacious and comfortable! Feels like boutique hotel.|Very good location. Best in Glendale area!

Modern, well-renovated, but was expecting slightly more from a 5-star hotel. Rooms are a bit small, and the furniture has seen better days. For the price it is not bad.

**Hotel Review: The Glenmark Hotel, Glendale** The Glenmark Hotel is truly a hidden gem in Glendale, perfect for anyone visiting for a sporting event, as it's conveniently located just a few miles from both the Rose Bowl and Dodgers Stadium. I've had the pleasure of using this hotel as a conference center for team meetings, and I must say, the experience has consistently exceeded my expectations. Tania George’s has been my point of contact, and her dedication to outstanding service is remarkable. As a LIFETIME Titanium Elite member, I know what quality service looks like, and Tania and her team deliver it every time. During the tragic fires in January, I had a planned meeting with eight teammates staying at the hotel. Despite the chaos, I received nothing but positive feedback from my team about the hotel staff and the general manager’s handling of the situation. Their professionalism and care during such a stressful time were truly commendable. Whether you’re planning an event or just looking for a weekend getaway, The Glenmark Hotel is an outstanding choice. I wholeheartedly recommend it for its excellent service and convenient location.

Beautiful hotel, great service, walkable. The only thing I would change is the shower. The pressure was so high it stung and I couldn’t find a way to adjust. Plus the high pressure caused it to spray all over the floor. Room 20

Luxury boutique hotel located in the north Glendale area. My family stayed here not too long ago and we chose this place based on location and that it is located in a relative safe area. The lobby and the bar downstairs had a sleek and modern design. This hotel feels a little on the newer side. There's a pretty good selection at the bar, but the prices are a little bit out of my range, haha. The room was pretty nice. It's not a huge room, but it feels big enough and has pretty much everything you need. We also checked out the gym. It's one of those gyms where it doesn't seem to be utilized much, but that's a shame because the gym is really nice. There's plenty of equipment and whatever you need.

No hospitality at the lobby. The lady at the desk was sitting down, slouching, seemed unapproachable and sleepy. When I asked at what time the bar opened for food, she said at 2 but didn't offer a glass of water or anything else while I waited, very inhospitable attitude. Next the bar opens at 2 . Guests are sitting in the bar area and the bar tender does not approach any of the guests. All guests have to go up to the bar to get service.

I recently stayed at The Glenmark in Glendale and had a wonderful experience overall. The hotel offers a modern and stylish atmosphere, with well-designed interiors that make for a comfortable and visually pleasing stay. The rooms are spacious, clean, and equipped with all the amenities you'd expect from a high-quality hotel, including a comfortable bed, large TV, and a luxurious bathroom. One of the standout features of The Glenmark is the rooftop bar and lounge, which provides stunning views of the surrounding area. It's the perfect spot to unwind with a drink and enjoy the sunset after a day of exploring Glendale or nearby Los Angeles. The staff at The Glenmark were generally friendly and helpful, contributing to a welcoming environment. The hotel's location is also convenient, with easy access to local shops, restaurants, and entertainment options in Glendale. While my stay was mostly positive, the reason I'm giving it four stars instead of five is due to a couple of minor issues. The check-in process was a bit slow, and there was some noise from the street that could be heard in my room at night. However, these were not deal-breakers and did not significantly detract from the overall experience. In summary, The Glenmark is a great choice for anyone looking to stay in Glendale. It combines modern comfort with a touch of luxury, making it ideal for both business and leisure travelers. I would definitely consider staying here again on my next visit to the area.

Overall the place is new and fairly well kept. Front desk is helpful. There is one huge issue I have though and that is the non stop techno music from morning to night. The volume is higher than other hotels this rendering the lobby/business center useless. If you're considering having a meeting or any type of business conversation, specially online meetings you will be extremely frustrated. I understand being "modern" is in right now but, the ambience makes a huge difference in customer experience.

The Glenmark Hotel in Glendale, CA, is a true gem that offers a luxurious and comfortable stay. From the moment you arrive, you're greeted with a warm welcome and exceptional service that sets the tone for your entire visit. The Ambiance: The hotel boasts a modern and stylish design, with beautifully decorated interiors that create a chic and inviting atmosphere. The lobby is spacious and elegant, providing a perfect spot to relax or meet with friends. The attention to detail in the decor is evident throughout the hotel, making it a visually stunning place to stay. The Rooms: The rooms at The Glenmark are nothing short of spectacular. They are spacious, impeccably clean, and equipped with all the amenities you could need for a comfortable stay. The beds are incredibly comfortable, ensuring a restful night's sleep. The bathrooms are equally impressive, with high-end fixtures and luxurious toiletries. The Amenities: The hotel offers a range of top-notch amenities, including a well-equipped fitness center, a rooftop bar with stunning views, and a delightful on-site restaurant. The rooftop bar is a highlight, providing a perfect spot to unwind with a drink while taking in the beautiful views of Glendale. The restaurant serves delicious meals with a variety of options to suit all tastes. The Service: The service at The Glenmark is outstanding. The staff is friendly, professional, and always ready to assist with any request. They go above and beyond to ensure that your stay is enjoyable and stress-free. Whether you need recommendations for local attractions or assistance with your room, the staff is always there to help. Overall Experience: Staying at The Glenmark Hotel is a wonderful experience from start to finish. The combination of luxurious accommodations, excellent amenities, and exceptional service makes it a standout choice in Glendale. Whether you're visiting for business or pleasure, The Glenmark Hotel is the perfect place to stay.

The hotel was okay. Rooms are clean, hotel is in a quiet location with little within walking distance. For an autograph hotel it is fairly nondescript.

This is my first time staying at the Glenmark and I am impressed! Due to some transportation complications, I needed to drop off my suitcase the night before check-in. The front desk was so gracious about holding my luggage and the valet were such gentlemen. I had a little snafu, as I requested a very quiet room, and my 2nd floor room over Brand avenue was anything but (imagine throngs of people living out their fast and furious fantasies LOUDLY all night long). The next day, I called down to the front desk to inquire about a room change to something truly peaceful. Mr. Patel and his colleague were exceptional - quickly finding me a new room on the other side of the building. The rooms are clean and comfortable. The hotel is well-maintained and it shows that management CARES. All of the staff has been so kind, professional and accommodating. Parking is easy and even the parking garage is well kept. And let's not forget about the robes...soooo plush. If I could live here would. Although my one complaint would be : the lack of hot water/tea options. There are only Nespresso machines in the rooms and I'm a tea drinker. *Sigh*.

This luxury boutique hotel was newly built from ground up.. modern, chic, and edgy, the Glenmark offers splendid amenities and unique features including their rotating art gallery, with local fine artist exhibits! Soothing warm interior design and large scale open space with sky high vaulted ceilings, the property exudes class with comfort. It elevates overnight boarding options in the local area, within close proximity to the Americana at Brand. Olia restaurant is partnered with Veuve Cliquot and there is outdoor patio dining with Veuve Cliquot yellow covered canopies for the elegant touch! Property also offers a rooftop bar at Mya restaurant. Valet or posted street parking available. SAVE THE VIEWING DATES for J'Atelier9's solo art exhibit Invite your friends, family, colleagues FEBRUARY 8th 2024 (Opening Night Celebration) Thurs eve @ 6-9PM in opening reception for J'Atelier9™ AVANT GARDE solo exhibition Solo Exhibit on view: January 29 - March 15, 2024 The GLENMARK Hotel 1100 N Brand Blvd Glendale CA 91202 5 STARS ALL THE WAY! CHEERS, xo

I had an amazing time at Glendamark's rooftop bar! The ambiance is perfect for a relaxing evening, and the view is simply stunning. The hookahs are top-notch, with a great selection of flavors that pair perfectly with their delicious food. The menu offers a variety of dishes that cater to all tastes, and everything I tried was cooked to perfection. A special shoutout to Irina and Artur, who made the experience even better. Their service was impeccable--they were attentive, friendly, and went above and beyond to ensure we had a great time. If you're looking for a spot to unwind with great food, fantastic hookahs, and outstanding service, Glendamark is the place to be!

Back to 5 stars since they omitted the 18 perc service charge (on top of tip) and bartended vibes, exhibits in lobby have really elevated this hotel lobby bar. Great work and thanks for actually listening to your customers concerns.

We checked in on Saturday afternoon with no wait. Very friendly Drew who took care of us. Our room was on the 6th floor and opened to a view of the hills. We opted for the valet parking which was a great choice. It was so nice dropping and picking up the car when needed. They gave 5 star service. The room had 2 queen size beds and a large bathroom with shower. Very nice!! We had a package delivered to the hotel and the front desk held it safely for us until we asked for it. We ate at the roof top restaurant, initially we were going to leave because it was cool, but they turned on the heaters. We had a nice time taking in the nite with drinks and small plates. We were glad we stayed! (And thankful they offered the heaters) The next afternoon we had drinks at the lobby bar before heading out for the nite. It was a good atmosphere. We will definitely stay here again when in the area. **perfect location to everything (LAX, Beverly Hills, Hollywood Studios, and arenas ect)

The valet guys were amazing, but the hotel staff was unprofessional and dismissive. They just stand there and stare at you without acknowledging or offering any assistance. When I approached a girl at the front desk, someone else walked up and interrupted our conversation without any manners or apology from either of them. This seems to be a common theme among the guests and the staff. The hotel and the rooms are nice, but I ended up with bed bug bites all over.

Cute hotel in Glendale. The room is descent size and has a very comfortable bed. I was not a huge fan of the shower in our room. It gets a bit cold as the shower has only a partial glass partition but no door to keep the heat in. Also the water is softened and has a very slippery and slimy feeling. It's got a nice rooftop hookah bar with a very large Instagramable wings wall mural. The lobby has displays of cool arts from local artists. Since this is a Tribute Portfolio Hotel, there's no executive lounge for elite members. However, as a Marriott elite member, you will get a $20 credit/person to use at the cafe in the lobby. The food is light and healthy. If you are expecting a full breakfast buffet though, you'll be a little disappointed.

This hotel was pretty good. Pros: 1. Fine location - about 20 minutes from Hollywood, reasonably quiet area 2. Cafe in hotel made it easy to get coffee in the morning. 3. Attentive valet, front desk staff, etc. 4. Comfy bed and pillows 5. Water and ice machine on our floor, near the elevator. 6. Fridge was nice and cold Cons: 1. Rug was really dirty 2. Food was inconsistent - we had one good meal and one bad. 3. Coffee maker was broken, and electricity didn't work on one side of the bedside table, BUT both were fixed quickly by a very nice engineer.

I was on a family vacation and this hotel was just everything I needed for my little family. Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. The café food was delicious from breakfast, to lunch and dinner. They also had a rooftop that was beautiful and kids friendly. I highly recommend this hotel.

The ambience was perfect. We had drinks and sushi. Service was excellent and quick. There is also a smoking area which was quite unique for a non smoking town.

This place is expensive for no reason ,with no service what so ever, the staff is unprofessional ...the coffee is not good at all and it's always cold, the management doesn't know how to hire professionals or they don't train employees correctly.....very disappointing...I hope someone from management will read my review and take action....

We were coming to Glendale for a weekend to, well, eat. A friend suggested The Glenmark to stay and after some research we booked a weekend stay. The hotel is new, clean and quite nice. It's about a 20 minute walk to the Glendale Galleria, Americana and several cute shops along the way. (gasp! I walked somewhere in LA!). There's self-parking that's $30/day, there is some street parking but it looks like there are some hour restrictions. So, why not five stars? Well, we were given a room on the sixth floor, which just happens to be beneath their rooftop bar. For the good portion of the evening, all we've been able to hear (and to some extent feel) are very heavy pounding of feet and dropping sounds making our quiet evening of relaxing, not so relaxing. If you're booked on the sixth floor if you choose to stay here, I'd suggest asking for a room on a lower floor. If you're not going to be spending evenings in your room, it might not be a bad deal. But if you're looking to unwind after a day of sightseeing (or eating in our case) beware.

Great ambiance , good food , good service, good vibe...cocktails & appetizers on rooftop a must ! Is this Glendale or LA?

This hotel is super cute, and highlights for me were the view of the mountains and city skyline (from room 601), the Nespresso coffee bar in the room, and the stunning lighting (that was easy to turn off all at once with a switch near the bed). The furniture, decor and room layout were absolutely lovely! I also enjoyed the downstairs ambience and full bar. Now for a list of my grievances, and it's mostly that I didn't care much for the bathroom: - wad of hair that wasn't mine, already in the shower - hard water stains in shower - half a shower door, so water goes out to the entryway - no tub :( - faucet extends too far over sink, making face washing difficult - scratchy, thin, too much bleach in the towels (and bed sheets!) Overall, I would stay here again as it's in a perfect location and my grievances, fixable. Oh, it's also loud here, which doesn't bother me as I live near a highway anyway.

I love this place we have been staying here since the beginning!Love the restaurant on the rooftop and the one on the streetlevel.Service has always been amazon!!!!Great guy at the lobby Chris A and Jose! The area is very relaxed,not far from the grocery/coffeeshop and shopping area.Love that they have different art hanging all the time.

Pretty hotel with large rooms and nice design. The staff was really nice My complaint is the heavy noisy doors. My neighbors went in and out of their rooms all night. And the door slams behind. I'll assume this is for some type of safety reason but it's so loud and jarring. I didn't sleep the first night at all. I heard noise all night the second night too. I don't know how they construct these hotels but you can hear next door. Upstairs. I wish they would put a bit more into making the doors quiet at least. The guests on my floor had no respect and let the doors slam shut every time they went in or out. Of note. This hotel does not offer laundry and the breakfast is not included and is a bit pricey. But they have a nice bathrobe and safe in the room. The rooftop terrace is really nice too. But this seems to be a party hotel. Lots of young people. Not for business people or families.

Love everything about this hotel. Location- Glendale. A bit farther out but peaceful quiet. 20-30 min from ktown. 40-1hr from marina del Rey beach. Safe and great food/malls nearby. Trader Joe's and Walgreens down the block. Parking- free offsite street parking. It's rare to find a hotel in la that has free parking so this hit the spot. They have a garage that is $20 daily, not too bad. Lobby- beautiful modern lobby. Nice bar, was closed to covid. They have a coffee shop and restaurant on other side. Great coffee. Room- super duper nice and modern room. Nice wall art, plus the super amazing bathroom. Rooftop bar- pretty nice but def on the pricey side of things (~$20 a drink). Very older and fancier vibes. Downside is that a lot of places nearby tends to close by 11-12amish. If you're trying to get ratchet, you might need to drive to k-town (20 min drive). Overall this would be my go to hotel going forward. Love it.

We were doing a staycation in LA for the weekend for my Birthday and the staff was amazing, the room beautiful and clean. It was central to everything we wanted to do and the staff was really great at accommodating us early. My family loved this stay so much so My Dad mentioned this would be his new hotel when staying in Glendale for business.

A review for the Olia-Intelligentsia restuarant-cafe: A very aesthetic cafe great for meeting up with friends. Brunch here is delicious, and the coffee is phenomenal. Try the Shakshuka and the Buttermilk Pancakes. The Shakshuka is surprisingly not too acidic, but with a strong bite of spiciness, and avocado with toast makes it perfectly hearty in an otherwise light and bright dish. The buttermilk pancakes come with a sweet lemon sauce and blueberry compote, a very tasty combination. Great service with outdoor dining!

Our 2nd floor room faced Brand Ave! The traffic sound was awful! Also we could hear every step of the people above us! Housekeeping missed cleaning our room one day! Staff not super friendly! Breakfast all food did not come together! Room and bathroom nice! Enjoyed rooftop bar!

Beautiful hotel very modern and i love the Jonathan Adler decoration. Bar/lounge upstairs chill! Love the smell! Very accommodating! Would recommend!

My friend took me here for a belated brunch. The views were amazing. Our server was there to refill our mimosas on the ready. Unfortunately, I wasn't impressed with the food. It was mediocre. I would maybe go again for drinks, but I'm not sure I would dine there again.

I want to start off by saying the staff at this hotel were all very kind and helpful. They truly wanted to make sure the guests had a worry free and comfortable stay. The rooms (saw 4 of them due to multiple friends staying at the same hotel) were all clean. The AC in the rooms were great too. The added bar in the lobby and restaurant on the roof are a great touch with equally as friendly of staff. My only complaint is a 3rd elevator would be great. With the hotel rooms, restaurant, and space for events... I found myself waiting a fair amount for the elevator.

I want to give this place more stars, but the reviews about zero sound proofing are all true. Location is convenient, ambience is classy, and rooms were clean, but when you are in your room you hear everything - people in the halls, doors opening and slamming shut, and a lot of the noise from outside. We were redeeming some free nights for our weekend stay here, but probably won't be back.

For the pricepoint very average. The rooms are very noisy. Its sad as they spent years constructing it yet they went cheap on a lot of things...

We arrived to the Glenmark and were greeted with warm hospitaity and a Titanium room upgrade to a suite. Sean (pronounced like say ahn) really went out of her way to accommodate an early arrival. Great property!

The management here leaves much to be desired. Prices are very high for almost everything and service is quite poor. Their lobby is kind of strange; they have a bunch of young women dressed in black loitering around the lobby and bar area all day. I suppose that is to attract more male clientele. The whole thing just seems kind of weird.

Ugh. I really want to like this place. The rooms are awesome and clean, the staff is extremely attentive and helpful, and the restaurant has great food at reasonable prices. The biggest problem I had with this place was with the construction. There is ZERO sound proofing. I could hear traffic driving up and down Brand Boulevard all night and could perfectly hear my neighbor's conversation when they were just talking at a normal level (not yelling or anything). Needless to say, I got no sleep.

What a nice finding!! We were flying the next day from Pasadena Airport and I tried to find a hotel close to the Airport (yes, LA traffic can make you miss a flight) but on the 4/5 stars category. After researching and reading reviews, this was the only choice. I usually like to have at least two options to compare, so I had to fully trust the reviews :) The hotel just had valet for the restaurant, and the rest was self-parking. It was small, but understandable because it's a boutique hotel with not many rooms. We got an upgrade with a view and bigger size room, which was great, as we needed for the crib for our daughter. As I mentioned, room size was great for being a boutique hotel (in comparison with Kimpton or Thomson hotels). The decoration was really tasteful. The lobby at the hotel had a Painter Collection Exposition and I actually had the change to meet the painter. Also, the restaurant/lounge is pretty well known around the area, so it was full. The only downsize was the limited options at the minibar for non-alcoholic drinks. Highly recommended if you are staying around the area or need a hotel next to Pasadena Airport. Also, the Glendale Galleria, which is just 5 minutes away, is a really nice place for shopping or having lunch.

Overall, I had a very pleasant stay here (aside from the neighbors in the room next door who would let the door slam at all hours of the day). The check in was very swift and easy. Thankfully we were placed on the 4th floor; apparently we were slotted to have a room on the 6th which was right underneath the rooftop bar and restaurant. We received breakfast vouchers for each day of our stay. Let's talk breakfast experience- WOW. I was actually blown away at how at how visually appealing and tasty they were. I tried the shakshuka and the avocado toast. They both were so incredibly satisfying. The have really great tea and coffee too. The interior sit down area is so beautiful. If I needed to have a place to do some work and I lived close by, I'd come back here!

I like this cozy chill place close to my house , love the view , the drinks are boom the food is yummy everything about this place is great highly recommended..

The pictures online look amazing, I was excited to book there and enjoy the roof and do s'more's but it turns out that the roof is rented to a restaurant and the fire pit you see in pictures is not part of the restaurant, we ended up going there for a couple of hours and the bill for some french fries and burgers and few drinks it was about $240 and they charge extra kitchen fee and the tip is been charged whether you like it or not The restaurant has extremely loud music, we were on the fifth floor and we can hear it the whole night, I had to call a few times for them to stop the music at the 11 PM The room was nice and spacious but will definitely not be staying at the nosy hotel anymore

I truly wanted to thank Tatevik our Event Coordinator for making my sons 21st birthday on the Mila Rooftop so memorable. 5 stars all around! She made sure that he had everything needed to make his birthday amazing, and it was. He had a wonderful time with his friends and they were treated with such respect and were provided unbelievable service! I'm not going to talk about the food because we all know it's fantastic! I'm not going to talk about the ambiance, because it is just beautiful!! I do however want to make sure this would have not been the same if it wasn't for our event planner. Thank you Tatevik! We will definitely be back!

I really wanted to love this hotel as on the surface looked clean, modern and trendy, but overall left me disappointed. We stayed for two nights When we first arrived there were 4 staff at check in. No other guests around. I went up to one of them and the gal smiled and then started talking to the two staff behind her. Then the 4th staff saw me make a weird look and waved me over to help. That staff was very kind and helpful, Chris A. We asked for early check in and there wasn't one available which was fine. But then two other groups came behind us and they got early check in. Shook that off not to ruin our vacation Later went to the rooftop restaurant. Wasn't busy at all. Sat quickly but took 15 minutes for someone to come to our table to order however we were not given menus so had to ask for menus. They went and got one and left us alone for another 15 minutes so we just left. Last gripe, stains on pillow... no explanations needed. All the above leads to two stars staff needs to be more welcoming and attentive Not a great place for families

I can't say enough good things about the Glenmark. If I could give 10 stars I would. Where to start? The staff is top notch- courteous, knowledgable and super friendly. They gave me great advice and answered all my dumb questions about the neighborhood. Speaking of which, you can't get a more beautiful location- situated in a scenic part of Brand, you get both a lovely, peaceful calm while also being really close to all the shopping/ food options you can ask for. And walking distance from Trader Joe's is super convenient! I loved taking a stroll in the early morning down the street when the cool mist is still coming down from the mountains. Located at the top floor of the hotel is probably the swankiest rooftop bar I've seen- gorgeous view and a really happening spot with amazing food and cocktails and equally gorgeous people that made me wish I packed nicer clothes, lol. I was grateful I brought yoga pants because I spent a couple mornings in the fitness center, on one of the ellipticals looking out over the breathtaking scenery. There's also a really great restaurant on the first floor we got coffee and pastries from. Our spacious room was also super comfortable- quiet and clean with all of the modern amenities. I can't recommend this hotel enough.

First review as a guest staying in one of the suites of the brand new Glenmark Hotel. The exterior and interior aesthetics of the property are phenomenally designed. ALL of the hotel staff: front desk, house keeping, restaurant, and even the mechanical team are incredibly versed in customer service, and wonderfully trained - well deserving of Marriott Bonvoy's category 6 (out of 8) level. Now, on to the details of the hotel suite. This top floor guest suite (see pics) contain colors that play well together, design that is modern but bold, and of course - the crown jewel bath tub is nestled in the bathroom shower with a view below. I was fortunate to be the first occupant of this hotel room, however, after inspecting the room, that's where they lost an otherwise 5 star review - the details. It is understandable that hotels aren't 100% operational, and even that this is a brand new hotel (the allure of reserving a room), but attention to detail is what separates Marriott from its competitors, especially as a category 6. What do I mean? There was a ceiling tile in the bathroom that was hanging loose over one of the vanity sinks, the fridge ran silent (odd?) and when I checked back on my refrigerated goods 30 minutes later, they weren't even cold - because the fridge wasn't plugged in! The other small details (no water bottles, no coffee or tea packets, no robes in the closet, etc.) weren't as bad since I could request them (and it's due to Covid safety measures). Overall however, whether its during Covid or after this all blows over, I highly recommend coming to stay at the brand new Glenmark Hotel!!

I was excited for this place to open specially for their rooftop bar . It is a beautiful hotel, beautiful lobby, beautiful decor . The location is great - I like to have something like this in the residential area of Glendale. It's close to my house so added bonus . I don't have to go to DTLA for a rooftop experience considering I don't like Eden on Brand because of their sh* attitude. Went here Friday night with a reservation for 2. Were sat immediately . Tables were clean and they use paper menu. They have small plates as appetizers . We ordered yellowtail tostadas (5 pieces) approx $20 . It was tasty and full of yellowtail. And burrata salad (no bread or crackers included ) it was also tasty. For drink , I ordered one Perroni on tap and one mezcalito (sour and watered down) . My friend ordered 2 old fashioned . He liked it . Here is why I take off 2 stars : 1) the service : the lady was cold , didn't care about us . Rushed us . Kept wanting to order more drinks while we were still drinking the first cup . We weren't even done with the 2 Nd drink when she said is that all , and I said FOR NOW yes, immidiately brings the check and puts it on the table . I mean, lady this is not a fast food place for you to be acting like that. We are here to chill and enjoy our time , not to be rushed . 2) so wherever you go, usually they bring a small piece of bread or crackers to be eaten with burrata. So we asked if they had bread , she looked at us as if we asked for an alien. Then she said no we don't . Then she said we have these pieces of crackers . We said ok . She said how many ? I mean, how do we know how big or small , so we didn't answer . She said I'll bring 3 . So she brings these tiny pieces of crackers , and boom $3 for that on the check . I couldn't believe it . I don't like when business are so cheap like that ... 3) the restrooms were downstairs and you had to take the stairs to go there. Not a big deal but you'd expect fancy place like there to at least have restroom for the bar at that level . Honestly, if the lady wasn't so lame, I would have given 5 stars . What a shame for a new place to spend that much money and then have lame service ... we paid $94 plus tip for the items explained above

Terrible customer service. Have several texts confirming a reservation. Had an event here in December and went through the he same process. I called to confirm my reservation and they told me that they don't have it. Had to scramble to move 45 people to a new venue

This is a review of my hotel stay, not the unruly rooftop bar. Had a two night stay here and it was my worst Marriott experience. First thing is first. The staff at the hotel are AWESOME. Andrea specifically. That's where the only stars go to. The hotel itself looks nice. It's akin to a W brand hotel and has all the things you'd expect from a Marriott. Why only 2 stars? 1. Even though we had a fancy expensive suite the walls and windows were paper thin. You hear everything going on above, below, and next to you as well as all the noise outside. Hardly relaxing. Basically a lot of shoddy building material that looks nice. Don't stay here if you actually plan on getting any rest, day or night. 2. Parking was a a scam. And I'm not just taking about parking fees. Marriott advertises this place has "complimentary offsite parking". That was a lie. That just means fend-for-yourself street parking that is never actually available. And because of the bar above the hotel, you won't be able to get a garage spot even if you wanted to pay for it. After 7 pm the garage is full from all the people going to party at the bar who aren't staying at the hotel. I spent 40 minutes looking for a street spot after coming back from dinner around 8pm on a Friday evening and was only able to park my car because the staff at the hotel was super nice and made a one-off arrangement for me to park my car for the night. Again, the staff at the Glenmark really showed us how great they are. 3. The rooftop bar is a nuisance! Aside from the bar patrons having dibs on the parking garage, everyone going up there seemed to be an anti-masker and made our stay extremely uncomfortable. No one wore masks. The hotel staff would ask them to, but they blow them off. On the second evening there my partner and I were physically accosted for wearing masks and choosing to not go in a elevator with 6 people without masks. I was shoved, told the pandemic is "fake", and told to "get a life" or take off my mask. It was super scary and shook us up more than a bit. Our second night there we ended up cancelling our dinner plans because we knew we wouldn't be able to come back and park and then have to deal with all the drunk and violent bar patrons. This isn't the hotel staff's fault, but it goes towards my warning to others to not stay here if any of that bothers you. I was told hotel staff cannot enforce the mask mandate (even though it is state, country, city, and Marriott policy) because of their concern of what the response from the maskless, drunk idiots would be. And I get that and I feel terrible for the staff. If you want to party all night, don't have a car, and don't care about pandemic protocols, then go ahead and stay here. Otherwise, a sleepier hotel is probably better for the rest of us.

My kids and I loved enjoyed our stay for the most part. However, we paid extra for a room upgrade in which was supposed to come with a working microwave oven and failed to work during our stay. The gentleman at the front desk also mislead us by letting us know that Valet was complementary, when really he said later he meant that street parking is complementary...misleading information from a nice hotel..they need to work on fixing their hotel, as well as training their employees.

The rooftop bar was great! Really nice views and ambiance. We didn't make a reservation but were given a nice high table in the bar area. We still had the views and the fresh air! It was a bit cold so a nice gentleman (I believe he's a manager) brought us a heater which was very nice. Service was great, drinks were very tasty and the sushi we got was really good too! It was my belated bday celebration (they saw a bday gift bag and talked to us) and they were super nice to bring us extra drinks and even a dessert on the house! What a wonderful service, and, of course, it made us feel amazing! No question we are coming back as we loved the place and had a wonderful experience there!

I called this hotel for reservation and the process was simple. They were very helpful. I get there the next day and walk in to the lobby and I am deeply impressed at the amazing decor, my jaw dropped. I went to my room and settled in. Rooms are stylish and unique. I decided to go eat to my surprise this place has a roof top . Omg in the heart of Glendale. This place is just amazing boutique hotel. I guess it just opened. The first thing I noticed the beautiful flower arrangements, I had to ask who made them. They're from @PollenLA. They're a new local business that also has a flower cart you can book for events. www.PollenLA.com. Mila (rooftop restaurant), you just have to go and visit this place. Interesting dishes and delicious cocktails. Had an amazing time on the roof top. I can definitely see myself coming here a few times a week. Glendale needed a place like this.

Beautiful environment and vibe. Came after dinner for cocktails and dessert..such a beautiful atmosphere. Great service, exceptional desserts, beautiful setting. Enjoyed every moment.