PJ
Yelp
I had the most disappointing experience this time around. If you're ADA or idk, human, do not pass go and do not collect $200. Why? well this, yelpers, is a story about the day I came to #TheGrayson.
It was after the Dodgers Parade. Spirits were high, patrons were having a good time, and there was a spot at the bar for lil ol' me and my girl. I politely asked the bartender (Bobby or maybe X I think) if they had a specific brand of vodka. It was loud, so I tried to repeat myself, and it still wasn't landing....so I showed him a picture (because I'm a helpful girlie).
Instead of being a good bartender, BobbyX chose to get close to my face and say "You sound stupid." All because I asked about a brand. In a bar. Where they sell alcohol.
Make it make sense.
Also, for the sake of a good plot twist (and contrary to his backwards a** belief) I've actually ordered that exact vodka at this same bar last year...When I tried to disengage and speak to another staff member, he was like, "This is my bar. Don't ask anyone else." which shocked tf outta me (I even shed a tear). It just made him more aggressive and that's when my friend (and about 3 other ppl) stepped in like "Bro, what's your problem? Let's just calm down and have a reset".
But he kept being condescending and repeating "This is a bar" like I somehow wasn't aware of where I was sitting.
Sir, I am disabled, not disoriented.
Even a regular who was ordering (chris I think) apologized to me FOR him after he got his drinks. He even offered to get me a beer because Bobby kept being RUDE AF. I think after that, he realized more ppl were starting to notice his attitude so he switched it up and asked what I wanted... as if I'm about to order from a dude who insulted me? Be FRFR.
My girl ended up just asking him to apologize so we could all move on, and THIS guy DOUBLED DOWN...like WHAT BADDIE HURT YOU cause it was def giving I'm intoxicated and you remind me of a girl. That I. Once knew. What do you mean "No?" is good customer service in the bar with us right now? Look, I work in hospitality too and if anyone on MY staff talked to ANY guest like that (disabled or not) they'd be done that night, especially since he was intoxicated.
This was a textbook example of unprofessional behavior & ableism at it's peak. It completely changed the vibe and we dipped right after.
I will give a shoutout to security (Kevin) and the other patrons who tried to de-escalate tho, I appreciate ya! Def wont be coming back and probably should've recorded it, but it what it is. Management needs to address it fa sho, cuz let's be real, he not gonna get fired; it's hard out here for f &b folks. But idk losing business and treating customers like ish is not the move.
Then again maybe BobbyX was Bluejays fan, drinking his sadness away (shot after shot) and all the dodgers love was getting to him.
Therapy is an option, but "this is a bar"...so I guess that's how he's learned to cope and let's out his feelings? Any way thanks for coming to my story time and remember peeps, if you're disabled,abled, or a #dodgersfan, be prepared to have a terrible experience, in a hostile environment, from a bartender named BobbyX who likes to feel like the top dawg instead of a good bartender with basic human decency. No tl:dr cuz I want you to read my epic tale.