The Great Madras by Hotel Calmo

I actually want to give this place a star they are at least worth one star. So the positives to earn the one star is: The two ladies on desk were nice and smiled while they spoke. The soap was free and smelled nice to wash body and hands. Also it had two complimentary water and towels folded nicely when I arrived, it's the cheapest on the market I could find (Its still expensive to me so I kinda wasn't expecting one star quality. So the negatives: I have tried to post as much photos along with my complaints to prove I am not just complaining for the sake of complaining. I had cockroaches in the bed (see picture). The room that you think your getting described as luxury room for two people is very misleading, when you see the photos advertised you think it's a room with private bathroom, well it's not it's shared sink, shower and toilet. The room is a box that perfectly fits a bedso you won't have room for luggage there must be some separate place that was not mentioned to me on arrival. Speaking of the bed it's got a natural dirty color so it hides the dirt very well, It smelled quite bad. There is some broken part of the entrance of room which any owner of hotel that cared would fix immediately. The Walls are dusty and overall dirty plus mold on ceiling, (see picture) also the door to the room doesn't lock so good luck attempting 20 times to lock the door. This advertised hotel (basically a hostel) is not fit for service and needs renovation or closure. Cheers

The hotel and rooms only look good in photos. The booking app offers a room with ensuite and decent amenities, but when we got there we got something that was more like a backpackers accomodation. The room was dirty, the pillows smelt, the door lock was broken, the room smelt of humidity, and the security was minimum. You could hear people coming and going through the corridor. The toilets were shared toilets and they were dirty. For the price that we paid which was over $1500, this is a ripoff. We paid for a hotel room and got a hostel room. The receptionist said that the mixup was website’s fault. They did nothing to help, but they did ask for $100 deposit for towels and for the control in the room. Then she added that if paid by card, it will take 3 mths to refund the money. We paid cash to avoid that. Then, we just checked out and booked a different hotel. Honestly, if I could give them no star, I would. My advise is DO NOT BOOK. The area is shabby and the people look shady.

This was by far the worst hotel experience I’ve ever had. The moment we walked in, the place felt dirty and uncomfortable. The common areas were so unhygienic that I didn’t even dare to sit down. We had to change rooms three times in one night. The first room smelled overwhelmingly of paint due to ongoing renovations. After switching rooms, the second room had pillows that smelled like someone hadn’t showered. I was recovering from an illness and desperately needed rest, but that was impossible. The noise level was unbearable. The street was already loud at 4 p.m., and at night it turned into chaos—blasting music, shouting, and people crowding the street as if it were their living room. It completely ruined our Christmas. The only redeeming point was the attentive male receptionist. Unfortunately, that alone couldn’t make up for the overall experience.

Our two day stay at here was awesome. It's conveniently located near a lot of great food places and convenient stores. The receptionist was so accommodating and sweet! Her name was Liza! She helped us with the washers and with extending our checkout time. She is also friendly with kids.

If I could rate this place below zero, I would. My fiancé and I booked this hotel for our Singapore trip because the website made it look spotless and modern, but that illusion shattered the second we opened the door. The room was a disaster. The bed sheets and pillowcases were so wrinkled they looked like they had been slept on and lazily thrown back into place. And the worst part? When we lifted the pillow, we found a hair underneath it. Absolutely revolting. At that moment, it was crystal clear that basic cleanliness wasn’t even an afterthought here. We walked out within ten minutes of checking in, ten minutes was all it took to know we couldn’t spend a single night in that room. We immediately booked another hotel because staying here wasn’t even an option. I genuinely don’t understand how this hotel has anything above a one-star rating. Based on what we saw, it’s baffling. I wouldn’t recommend this place to anyone, not even for a single night. Our experience was nothing short of unacceptable.

Hotel is like match box, area surrounding is very bad, room doesn't have ventilation. Washrooms don't have wash basin. For same price there are far better rooms in luxury hotel in bencoolen area. Only plus point here is the area where you can get Indian food at good price. The booking platform showed this hotel as 3-star property, don't fall for that trap. There was no porter at hotel to help with luggage, and this is just branded as hotel as underlying it's HOSTEL

They don't even deserve one star. This is the worst experience. I booked through agoda from Oct 2 to 6, 2025. 1. My check in was at 3 pm. They checked me in at 7 pm. That also after constant follow ups and request. 2. All they showed are photos, but reality is verry different. 3. Toilets are dirty and they didn't even care to refill them. 4. Whatever is shown on is a bed only. There is no space at all to even stand. Don't get fooled by the photos. Rooms don't have enough lights. It doesn't have basic ventilation or light. 5. They say, housekeeping us at 5 pm. Now, if you tell them to change the bedsheet, they will demand money. 6. The room which is appearing as a hostel, is posted cleverly. Never even get fooled by the photos. 7. Don't book this if you are with family. Hostel room is a fraud.

Had 4 night stay here during end of October 2025. Issues that I had faced: 1. Toilet is not clean. When I first checked in to the hotel, the first night of staying I have already noticed a curly long hair stuck to the bathroom door handle and it is just gross. During my 4 night stay, I had asked the hotel to do house keeping and it was never clean till the end when I checked out. 2. (Minor issue but can be improved) You'll need to spend extra effort to WhatsApp or inform the front desk to do housekeeping. Otherwise they would not do it automatically. 3. Speaking of housekeeping, I had requested for total of two times housekeeping during my stay there, and both of the time they had actually did some mistake. First, they threw my toothbrush that I had usually bring along together when I'm traveling. Second, simple thing such as replacing new water bottles can't even be done properly and I had to purposely tell them to send the water bottles to the room. 4. I had stayed at a balcony deluxe room and during night time (10-12am) it is filled with constant noise (people talking loudly, music blasting loudly) as the bars and pubs are all around that part of Little India. Do what you will with the above info. IMHO, the only benefit would be having a place to sleep for a night and location kinda close to a MRT and that's all. Personally, I would rather spend more or stay further away just to avoid staying in such hotel anymore.