Ann-Marie H.
Yelp
Came here last night after our Christmas party with my girls! I was super excited to get the lobster roll because it's always delicious. I had hoped to sub the chips that come with it for truffle fries, even with an upcharge, but the waitress said that wasn't possible. Always do this every time I order or come to this restaurant and it's never been an issue. My friend and I decided to split an order of truffle fries from the appetizer menu instead.
Since we ordered the fries separately, I asked if I could substitute the chips for a different side, and she said I could swap them for a side salad. However, she failed to mention there would be an additional charge for that, which was frustrating when the check came. Had I known about the extra cost upfront, I might have ordered differently.
To make things worse, our truffle fries were cold, which was disappointing. On the bright side, the guy who brought us our food suggested hot garlic butter for our lobster rolls, and that was an awesome touch--it really elevated the dish.
Overall, I feel like I just caught them on a bad night. The food and experience are usually better, so I'm hoping next time will be back to their usual standard.