The Hythe, a Luxury Collection Resort, Vail

We had a wonderful stay while we traveling around this summer! We also meet many returning guests, and understand why. The staff was friendly and enjoyable. The room was cozy, classy and quite. The public spaces inside and out are delightful. The only negative is we didn't stay longer, but we will return. ;)

Wow I’m surprised about bad reviews, because I LOVE THIS HOTEL! I honestly love to try new places every time, but this is one of a few places where I keep coming back again and again. True, shit happens. And the last time I had a guy at the front desk who told me that late check out will be $50/hour. Excuse me, this is summer, not a high season, and it’s Monday. I called the next day and the lovely manager said “I will be happy to give you a late check out”. For free! And it’s why I love this place🤍 Amazing staff (mostly), clean, nice design, dimmable warm lighting, fantastic shower gel etc, hot tub, and of course the location and the views! For the summer rates I pay it’s a best choice! (Can’t say about winter prices, I’ve never been) Can’t wait to come back!

5/5!! The Hythe is your reason to visit Vail. Staff is amazing and classy, rooms are very clean, and the views are perfect. The adult only hot tub is great, the gym is large and has everything you need, and the on site restaurant is super yummy. Anyone who rates The Hythe as anything less than 5 stars will never be satisfied with anything. Thank you for the amazing stay during our honeymoon, we will be back!

Great customer service. The pool was a bit crowded and there were not enough seats, but it was an unusually hot weekend. The front desk ensured that we did not have to switch rooms even though we had two reservations using points. The touches of free smores in the evening was great, and the lemonade was very good. What made our stay was the service at the coffee shop, Mountain Ration. Nancy and Taylor were so friendly and offered any advice they could to help us make the most of our stay. The buses throughout town made it so easy to get around, and when they weren't running as normal on a Sunday, the courtesy vehicles from the hotel came and picked us up right where we were in town. The bell stand takes venmo, which was a huge plus as someone who doesn't carry around cash. The only flaw was the shower, which made you get wet when turning it on due to the design. Well worth the money for a two night stay. Would recommend and stay again.

We had a wonderful stay. Every person was so helpful and accommodating. Special shoutout to Chris at concierge who may be the best at the job I’ve seen yet! She had the best advice and personalized it for our family. We could close our eyes and follow her directions!! Thank you!

Stayed here many years ago. It used to be the Vail Marriott Mountain Resort before went under major renovation. Love the easy access to Eagle Bahn Gondola. Overall great experience. Room is nice but no fire place. Breakfast is good. The outdoor hot tubs is not bad, big enough for 20-25 people. The ski valet & locker is awesome. Definitely will return.

My husband and I stayed here for a weekend to celebrate our anniversary and the hotel really went above and beyond! We received macarons when we arrived and a complimentary champagne bottle with dinner at Revel Lounge. The hotel atmosphere is wonderful; it feels upscale but not uppity. The free s’mores are a fun touch as well, and we liked the courtesy shuttles. The only downside is the extra fees: the overnight parking charge and daily resort fee. But that’s expected with Vail. All that being said, we would stay here again in a heartbeat!

We took our kids for a long weekend at the Hythe over the 4th of July. The hotel left a lasting impression on us, particularly the amazing service level provided by every one of the staff we encountered. It seemed like they all went that extra mile to make our experience a great one. We had one small snafu with housekeeping and the hotel management (Jason the Food and Beverage Manager) went way above and beyond to fix it, gifting our little girls a bag of goodies and coloring books that made their day. Another aspect of this hotel that we loved was that it seems to have everything you could want within the building. The other spots we’ve stayed either lacked good restaurants, didn’t have a coffee shop, didn’t have a decent gym, etc. This place had everything which made it easy when we felt like staying in and relaxing instead of adventuring around the village. A great spot, we will definitely be back!

My husband and I stayed for 4 days to celebrate his retirement. From the moment we walked into the lobby, we were impressed with The Hythe. Even though we were early, our room was ready. We had a King fireplace room. It was a nicefireplace. Was clean and comfortable.There was plenty of storage to unpack our bags. There were many hangers to hang up clothes, as well as hooks on the wall to hang jackets. The mountain view from the balcony was stunning. Every morning we enjoyed the delicious coffee that was provided in the Cafe area. In the afternoon we relaxed with a drink or made s'more at the outdoor firepits. I want to give a special shout out to Christine, the concierge. We had not visited Vail before and she was very helpful telling us about side trips, letting us know about construction, and scenic stops along the way. She greeted us by name during our stay, and arranged a celebration treat for my husband. My husband traveled a lot for business, but his company preferred another chain. This was our first Marriott vacation. It won't be our last.

This hotel was absolutely amazing! We loved everything about it! Great location in Lionshead with a free shuttle and buses to Vail village. Check in was easy and we got a beautiful room - we choose the Timberline suite which has a large bedroom, living area with a large pull out bed, wet bar area, one and a half bathrooms and two lovely, large balconies with Mountain View's. The room was comfortable, quiet and was cleaned early and thoroughly each day! They left plenty of amenities such as towels, bath salts and water!! The breakfast buffet which was free for platinum and above members was exceptional! There were so many healthy choices with fruit, nuts seeds, chia pudding , green juice ! It was amazing ! Everyone that worked here was so friendly - the folks at breakfast; the valet guys, the hospitality staff - just delightful ! Would stay here again in a heartbeat!

Craving an unforgettable mountain experience that blends adventure with luxury? Look no further than The Hythe, a Luxury Collection Resort in Vail, Colorado. This mountainside gem with European Swiss-inspired rituals was the perfect place to stay for the Taste of Vail, 2024. We arrived at The Hythe & pulled underneath the gorgeous porte-cochere made up of massive wooden beams, cobblestones & antler chandeliers. We were greeted by the valet attendants who readily assisted and helped us get our bags & ski gear onto the luggage trolly. The Hythe's lobby reflected the hotel's overall aesthetic: a blend of alpine comfort & modern luxury. There were large, curved sofas - perfect for relaxing after a day of adventure - surrounding a gorgeous fireplace. There was local artwork and design elements that showcased Vail's unique character. The lobby enticed us to linger and soak in the atmosphere; it's a stunning space. The check-in desks were discreetly tucked away in a chic space. Upon check-in, our dog Forbes was given treats by the lovely hotel staff (The Hythe is dog friendly), this was a great touch and made us feel right at home. We stayed in a Larger Guest Room: 1 King with Terrace & Firepit. Inside the room, a luxurious king-size bed beckoned and nothing beat curling up in The Hythe's plush Frette robes and getting a restful night's sleep. The in-room amenities were a delightful touch - Lavazza coffee ensured a perfect start to each day and Le Chemin by Byredo bath products were wonderful for the skin & hair. The 55-inch flat screen offered the ability to stream Netflix and MAX. The room felt like an extension of the breathtaking mountain scenery as we could step directly out onto the terrace and enjoy the mountains and crisp air. The firepit on the terrace offered the perfect opportunity to unwind after a day of exploring Vail (and Forbes got to enjoy the terrace with us). One of my fav offerings at The Hythe was the Après Deck where we found ourselves enjoying complimentary s'mores that they offer daily. Other resort amenities included year-round outdoor pool, a complimentary gear-lending library, Vail's only Himalayan Salt Therapy Lounge, 24-hour room service, fitness center, ski valet and more. We had easy access to the slopes via the Eagle Bahn Gondola which was a 5-minute walk from the hotel. During our stay at The Hythe, we dined at Revel Lounge for dinner. Revel Lounge is where après culture thrives with their hand-crafted cocktails & their après inspired cuisine with Colorado flair. Our server Bria had the sweetest demeanor and made us feel right at home. I started with a Cowboy Downhill cocktail made with tequila, cardamaro, lime juice, pomegranate, and agave. I loved this cocktail (so much so, I went back the following day for another). The Prosciutto and Burrata Salad was made with arugula, preserved black walnut, fig jam, pistachios, & aged balsamic. This was the best burrata I've had in a while. The cheese was cool and milky; it paired beautifully with the salty prosciutto, sweet jam, & bitter arugula. The texture variation of this dish was top notch: silky cheese, fluffy greens, the delicate chew of cured meat, sticky jam, & the crunch of nuts. The Revel Raclette Epicurean Experience was made with elk tips, griddle smash potatoes, & gremolata. The piping hot raclette was served over the elk & potatoes right at the table. The Pretzel was served with spicy mustard & beer cheese sauce. The pretzel was massive, hot, soft, & generously salted. The beer cheese was my favorite for dipping. The Grilled Artichokes were served with lemon butter & Revel aioli. We dined at another one of the hotel's dining concepts, Margie's Haas for breakfast. Margie's Haas menu offers elevated home cooking. The Chicken and Waffle Sandwich was made with buttermilk chicken, pickle, & maple hot honey. These cutie breakfast sandwiches had sweet, savory, & tangy elements. The mini-Belgian waffles were fluffy & sweet. The fried chicken had a lightly crisp coating with a juicy interior. The salt and tang of the pickle cut through the richness of the chicken and waffle. The Colorado Miner's Omelet was made with smoked brisket, hatch chili, chorizo, cheddar, and pepper jack cheese, served with toast and herb roasted potatoes. The Colorado Miner's Omelet was my favorite - a hearty and flavorful dish! The Baked Blueberry Skillet for 2 was made with baked blueberry pancakes, butter, maple syrup, & mascarpone whipped cream. A brunch masterpiece! The Mountain Ration Grab & Go had wonderful coffee, breakfast burritos, and fruit bowls (to name a few). We grabbed breakfast burritos one morning and enjoyed them back in the room on the terrace. This was such a nice way to enjoy the morning and the chorizo burrito was fabulous! I highly recommend The Hythe to anyone looking for a fabulous getaway in Vail.

I recently stayed at the Hythe with my family over Christmas, and unfortunately, the experience fell well below expectations. First, I booked the stay using Marriott points, and it became apparent that this impacted the level of service we received. Despite being eligible for an upgrade, it wasn't offered, and the staff seemed dismissive about it. The Christmas buffet was a significant disappointment, especially at over $500 for our group. The food selection was limited, and the servers lacked the warmth and attentiveness you'd expect during a holiday celebration. Adding to the frustration, our room wasn't cleaned until late in the afternoon on Christmas Eve. No explanation or apology was offered, which left us feeling neglected during an already underwhelming stay. While I had hoped for a special and festive experience, the lack of attention to detail and hospitality made our visit less enjoyable. I would not recommend the Hythe for a family holiday stay.

My significant other and I celebrated our two year anniversary at the Hythe in January and had the most wonderful experience! Shout outs to Rowan and Leslie at check-in and to Chris and Charlie at the concierge .... You made our stay magical! From the moment we arrived at valet through to check in, the amazing suite, and the whole hotel experience we were in awe. Being in the Jacuzzi outdoors in the freezing cold weather was the cherry on top of an already amazing stay. Retiring to our room and sitting in front of the fireplace was even better! Thank you so much for being such a special part of our anniversary trip!

Went back in my word and I'm glad I did- Much better experience this go around. Great bar and great breakfast- staff much more pleasant.

We absolutely loved our stay at the Hythe. Our room was beautiful. Loved the fire place, the robes and slippers, the Italian coffee maker, the comfortable beds and the beautiful views. All the staff we interacted with were very friendly and helpful. Loved our afternoons at the pool. And all the great nearby activities, shops, and restaurants. Can't wait to visit again!

I stayed here at the Hythe in vail and all I can said is it was okay, not worth the money at all. Besides the hotels location and the interior decorations. The hotel its self was pretty okay, The restaurant in the hotel that had breakfast buffet was horrible. The staff was great but my Air Force basic training served better food than what was in that buffet. I understand it's a buffet but I was lucky enough to get it for free but to charge 2 people 105 dollars for food that is worse than an MRE than you got to be loosing your mind. The rooms were really no different than an average hotel room, the sheets were just average sheets, just again the layout and decorations made it seem better than it was. You can hear the people in the rooms next to u especially if they have a screaming baby. Overall cool layout, decorations, location and staff but not worth the money. You're better off spending your money at an Air bnb. I see this hotel as a place where people with money go to stay with other people with money. I don't write many reviews but I found this place as such a rip off that I should voice my opinion in case someone with the same mindset as me could save their money and spend it somewhere else.

Outstanding accommodations. A short enough walk to the gondola that it was easily trod in ski boots. Of particular note was the quality and efficiency of the bar staff. They were fast, friendly and effective. We thoroughly enjoyed our meals at the bar.

Very disappointing stay... My wife has severe allergies and we always request feather free rooms via our reservation, a call to the hotel directly and a chat in the app to ensure our room is properly prepared. It is also selected in my Bonvoy profile as well. Upon checking in we had friendly staff but they were two trainees sitting together for check-ins. I asked again about the room and was told it was feather free. We went to the room and that was not the case. I came back downstairs and asked for the manager to help us with our issue and I was called over by the woman working the Elite desk. I asked if she was management and she said yes. I explained the issue and showed her the call to the hotel as well as the chat from the Marriott app. She seemed annoyed I was asking for this, offered no apology and said it would be taken care of. She took my number and said I would get a call when it was done. We went out to dinner and returned to the room 2.5 hours later and had received no call. We decided to check the room and found nothing had been changed. I went downstairs to talk to the same woman and had to re-explain the issue as if she had no idea who I was and didn't remember talking to me. She radioed in to have the room checked for feathers and I explained it still had feathers as I just came from the room. She stood up and mumbled something and stormed off. I stood there for 10 minutes having no idea what was happening. My wife came downstairs and said as she walked out of the room, the same woman from the desk was outside the room and explained to housekeeping they needed to check for feathers. My wife heard this and told them they are definitely feathers, she knows as we check our hotel rooms every time because of her allergies. We waited downstairs for 30 more minutes to see this woman return to the desk and not explain what was happening. She said the room was ready and she changed the sheets her self. Again, no apologies, no offers to make things right, nothing. We went up to the room and it was still not ready and still being worked on... We went back down and asked someone else for the General Manager and I had my name taken but never heard back. 4 hours+ later we finally got to our room and were able to enjoy our time in Vail. We thought we were past everything but then dinner included an overcooked steak and a frozen pretzel. Cannot stress enough to avoid this hotel and its poorly trained staff...

The buffet breakfast is hands down the best breakfast I've ever eaten and is worth 10 stars! The common areas are also beautiful -- loved the fire pits and the pool area. The rest of our experience here did not live up to the price. On our first night, I pulled back the comforter and noticed it was absolutely filthy. We tried calling down to the front desk, but weren't able to get through and ended up having to go downstairs to get somebody to help. Somebody came to our room to take away the dirty comforter, but didn't bring new sheets, so we weren't able to use that bed. Despite having the AC on, our room was over 75 degrees for the duration of our stay. We again called down to the front desk, and then had to physically go down there, and learned that the AC was an issue throughout the hotel, and that any fans were already given to other guests, so nothing could be done for us. It was too hot to sleep, and as the sliding door did not have a screen, we did not want to keep the door open due to the potential for bugs to get in. The bedding was surprisingly scratchy and we found the bed to be quite uncomfortable and the pillows to be very flat. Overall, we were disappointed with the cleanliness of our room. In addition to the comforter issue, there were hairs and some dirt in our shower, and the cups to use with the coffee machine all appeared to be dirty. Awesome location and the breakfast was life-changing (some great cookies mid-afternoon as well), but I would not stay here again, as we've had better rooms, cleanliness, and service at much more affordable hotels.

As a frequent traveler it is virtually impossible to get 5 star review from me! I'll start with the cons: morning coffee at the coffee shop was hard to come by and the hot chocolate /smores were underwhelming to say the least. The room was tight given a family of 4 and only comes with breakfast for 2. Very little diff in room sizes between the 2 doubles, 2 queens and deluxe king with fireplace... how do I know this? The PRO's- and I mean as in Professional!!! Alessandra and Dante are SO GREAT!!! After the first tight night I asked if we could upgrade. Allesandra actually took the time to take me for a walk and show me each possible upgrade! First time for everything! Dante was so responsive and attentive. Gave great recs and is just the definition of hospitality! Post pandemic I truly believed this type of service didn't exist anymore. Everyone from the car valet to bellman were amazing and accommodating. Now onto the food! Holy crow is it great. Delicious breakfast buffet for the 2 teen boys keep them full through dinner. The one evening we ate in a Revel was a treat. The grill cheese and ny strip was insane. The nightly whisky tasting and once a week cheese sampling yet another unexpected treat. Quick tip- we rented our gear there and the staff there were great be sure to ask about the boot overnight boot dry and the ski pole overnight on the mountain. Also the car service makes no Uber necessary! Parking is EXPENSIVE ($60/day) we parked the rental at the red sandstone garage for $35. The car basically sat there for a week:( Lastly ask about the activities space. We didn't find out about it until the last day but it's free use snowshoes, googles, games and other pool stuff. The pros def far outweigh the cons and thus the 5 stars! Will be back with bells on!

The Hythe hotel has such a lovely and relaxing ambiance with great amenities. Its location is perfect with easy access to mountains, shops, restaurants, parks and so on. We loved the fireplace in our room.

Absolutely stunning resort in Vail! The Hythe is a Marriott property located in the heart of Vail Colorado. To be exact, it's in the Lionshead Village of Vail which is basically one of the two villages in the ski town of Vail! The area is full of wealthy visitors, but to say that you feel as though you're in Little Switzerland is an understatement! The resort is extremely clean, certainly a bit overpriced, but the restaurant is very good, the amenities are nice, and the staff is extremely nice as well! The rooms are very spacious, remodeled, and gives the feel of being in a nice lodge! I'd recommend asking for a room that faces the ski slopes on the backside of the resort, and perhaps one with a fireplace if it's the proper time of year!

This place is incredible. From the the moment you walk in you feel transported and are put in a relaxation state. The lighting, the fireplace, the welcoming staff. It is awesome. The check in area makes you feel like you are so special. It is a very personalized experience and they greet you with a glass of champagne or water. The main area is breathtaking. So cozy if you just want to hang out and read a book. There are two eateries right off the main lobby. The ground floor has a market that has on-the-go options, leading to another beautiful area outside where there is ample seating and large fire pits. It was a beautiful place to sit this fall. Upstairs you will find REVEL and Maggie's which are a bar and restaurant with wonderful food, and again, welcoming and kind staff. We had a catered happy hour with incredible bites and split a burger in the evening from REVEL, and it was one of the best burgers I have ever had. I highly recommend. Our room was so cozy. We had two queen beds and the coziest linens. You know a hotel is good when you wake up in the best place to explore and don't want to get out of bed! The views of the changing leaves form our balcony were amazing. This hotel used to be a Marriott and was redone last year into a bonvoy luxury property and it is incredible. Truly luxurious. So beautiful. Kind people. Oh and! They have a truly wonderful spa with a salt room, two relaxation rooms, a whirlpool and steam room. My massage therapist was amazing as well. I can't say enough good things. I will be back many more times in the future!

I love this property. This is our second time here and I love it. So close to the lifts for my family to ski. I had a wonderful massage at the spa, Well & Being, and worked out in the gym today. Love the complimentary raclette and whiskey tasting in the afternoons. Love the coffee bar, lounge lobby (great place to read), and we had two delicious dinners at Revel (great food and service, plus also kid friendly). Comfortable, quiet rooms and helpful and friendly concierge like Joy at the desk. Will always recommend if you come to Vail

I would leave a zero if I could. For the amount you pay for a room here, you would think you would get good service. I checked in at 2:30. My room was not ready. I was told it would be ready by 4:00. It's 4:30 and I've watched numerous people, who arrived after me, getting rooms, including my business partner who arrived an hour after me. Now I'm told it will be another "half hour". I arrived early to make a deadline for a meeting I'm attending here. I have already missed the deadline. Do not stay here. I've been treated better at Hampton Inns. I will never stay here again!

This hotel was 10/10, especially the staff!! Sylvia made my daughter's first trip to Vail so special. We will be back here to stay!

The Hythe was not only a beautiful place to stay but also the best service we've ever had on a vacation. Sylvia took great care of us at check in. Ashley C was a pleasure to talk to, she is very very sweet. Nick the bartender made cocktail hour the best times every night of our stay . The valet and bellhops gave us the best service we have ever had . I already want to book next years trip

WOW. This place is spectacular. The rooms have fireplaces and we have a gorgeous patio overlooking the mountains. The beds are very comfortable. The lighting in the rooms is beautiful and can be customized as you want which is much different from most hotels and you can change the thermostat. The gym is amazing - peloton and other state of the art equipment as well as an intimate outdoor whirlpool separate from the large pool and hot tub. We got a complimentary beanie, two free drinks and a deal on the spa. We are 24 hours in and already dreaming about the next time we are here!

My room was gorgeous! I was on the 5th floor. I stayed for a work conference in September. The valet and concierge were extremely kind. No complaints.

The last time I was lin Vail for the NBS Summit was a while ago & I don't remember the Hythe being a place to go, but this time, it was absolutely Everything about it was lovely - the building, the conference rooms, the food, the workers, and my favorite was the Revel bar. Why? Nick the bartender was the Best!! He made the best Manhattans in Vail and that made my evening a few times!! Thanks for hosting the NBS & making the 50th Anniversary FABULOUS!!!

Attended a brunch for an after wedding celebration. Staff was very attentive and efficient. Food was very good and the facility was impressive.

We stayed at they Hythe for our honeymoon and couldn't have had a better experience! The valet team was awesome, taking care of us at our arrival, departure and shuttling with their car service us in between (with zero wait times!) the vail bus also stopped right in front of the hotel! The room was perfect, with the balcony, fireplace, shower plus bath and cozy bed! Friendly staff, awesome outdoor area, cute breakfast bar and overall just a wonderful space. We spent time at the vail village (we took the hythe hotel car service there) lots of great stops for food (try the nachos at los amigos ) drinks and bars. We were close to the transit center and hopped on the turtle bus for a float tour (also highly recommend!) Thank you Hythe staff! Everyone was amazing!

Beautiful area. But the "resort" was nothing exceptional. And it was made worse by the lack of staff and turnover service. Not to mention folks were asked to check out before 9am and the hotel left the one overnight clerk to handle the masses. This man was ill prepared for the variety of issues that arose, creating major delays for folks departing. The beds are comparable to plywood so lower any expectations of comfort. However, I want to give kudos to the woman staffing the concierge. She could not do enough to accommodate guests.

Stayed at the Hythe while on a ski vacation. Property is in a convenient location, but definitely not the service I expected for the price. We checked in and our room had one pair of slippers and no robes. We were also supposed to have breakfast vouchers that we didn't receive. The next day we left to ski and when we came back around 2 the room had not been cleaned. We requested a room cleaning service while we went out for dinner and nobody came. The same thing happened the following day. We had to request at the front desk for someone to come clean our room. The front desk told us the room would be ready in 20 minutes and that they would come get us in the lobby when it was completed. An hour went by and nobody came to get us. On our final day we requested assistance with our luggage. Over 20 minutes went by and nobody showed up to the room. Our car service had arrived so we ended up carrying our bags out ourselves. For over $1K a night this is not the service I would expect. Really disappointed and would not recommend.

What a memorable experience they help create. It was my first time to Vail and at first they sent us up to a room that had a guest IN the room, imagine both our surprise when my key opened his front door, Thank goodness he was dressed. Then they assigned another room that took us, and our luggage forever to walk to, wondering why hotels no longer have bellmen? Anyway, but the time we found our room, what a beautiful room it was. The view was spectacular, bed was comfy, bathroom was spacious. We really liked it. Now I don't ski, so while everyone was gone, I got to explore the hotel, spa and Vail village. Hotel is bright and welcoming with plenty of nooks and seating to curl up with a book. Great people watching and the best part, it's pet friendly. Some big dogs came thru. Service was really nice and accommodating. Loved the free bus that you can jump on/off to the village in front of the hotel. Here is a snap shot off our balcony while I enjoyed our fireplace. Couldn't have had a better stay. Not sure if all the rooms were like this one but highly recommend asking for a mountain view. The on site spa was also wonderful. Highly recommend.

This not a luxury hotel, don't be fooled and do your research before you book here. This hotel is equivalent to a motel. The worst service, in fact there is no service at all, no professionalism, and a severely under trained staff that offers 0 hospitality, (nor up to date information of their hotel or area). Concierge and management are equally unhelpful and will disregard your questions.They label themselves as a luxury hotel but you can see they're only a 3 star property and the 3 stars are post their overdue renovations. The rooms don't have any luxury amenities and are cheaply held together. Take your business elsewhere.

Beware hidden fees! I called the hotel to ask about shipping luggage and they did not disclose that they change HUGE fees to have luggage shipped to/from hotel. This was undisclosed and it should have been disclosed when I spoke to them. Frankly, Ive never encountered a "handling fee" for luggage. Ridiculous. And the amount they charge (based on weight) is highway robbery. Furthermore, this hotel charges the dreaded resort fee (hopefully this will be illegal soon). They charge a "Room Revenue" fee -- front desk cant explain what this is -- they state it is a city/municipal tax but cant explain why there's ANOTHER charge on the bill for city/municipal tax. Overall the hotel room is totally mediocre and uninspired. Pass.

No heat, no fireplace. No customer service. 11 o'clock at night exhausted and have to work starting at 6 AM from the hotel room... manager, Mike F. offered an upgrade if we paid $500!!.... Apparently Marriott Titanium Elite lifetime, doesn't give you any special benefit. He wouldn't even come out and apologize or talk to us, he just texted the front desk attendant . Didn't want to come out to apologize, instead he went home to a warm house. Eventually the maintenance crew got the heat working as we sat in the room for hours as slowly warmed up.. highly recommend a different Marriott property whether you have status or not. Or you're just a Marriott lover this is definitely not the Marriott to pick unless you're desperate and you're fine freezing cold and like terrible customer service. On the plus side, you get a manager who will keep you warm, but only if you wanna pay more money for an upgrade.

I do not ski, and I do not snowboard, and in general I do not participate in winter sports, so this review is based on that information. A conference for work is what brought me to The Hythe and Vail. The hotel itself is beautiful. It's comforting and cozy in the lobby. The rooms are also beautiful, modern, and well decorated. The spa was incredible but that deserves its own review. For the amount they charge, this hotel needs to get back to basics. I understand the location comes with a price tag. First of all, the front desk folks were consistently unapproachable which was odd and unexpected. Could just be a Vail thing. Housekeeping never came to make up the room after asking. They end services at 5pm we were told. Beyond that, I just did not get any restful sleep here. The bed was uncomfortable, the halls were loud and you hear everything happening all night.

Enjoying my stay so far, lots of options including ski valet and lounge offerings with attentive staff and mountain treats like happy hour s'mores for families and a DJ for those looking for vibes.

Talk about going from 1-star to 5. The Hythe made things right when they didn't have to. Paying attention to guest needs and making necessary changes, even in the middle of one of the busiest parts of their year really impressed my wife and me. Hats off to Jacob at the front desk for facilitating a room change and Sarah at the Revel Lounge for keeping my wife and I nicely lubricated for our little mountain stay. Housekeeping staff was also A+.

I have to say that our stay at The Hythe Vail was one to remember. My family and I rented out a penthouse suite for Thanksgiving break. We had such an amazing experience from start to finish. Everyone from the front desk to the cleaning crew was so kind and helpful. The hotel recently finished their renovations and it was practically a brand new hotel, very clean and modern. Also, not only was the hotel pleasant to the eye it was also conveniently located in the center of Lionshead village with a shuttle that picks up in front of the hotel to take you to Vail Village.

Includes a few Suggestions before you visit: The initial contact with Nick and his bellmen was such a relief when disembarking from the Epic/CME van sardine can, to arrive in the lobby and be served a refreshing glass of champagne.  The NOV 2021 renovations completed at this hotel are top quality and the Lavazza espresso/coffee maker, tea kettle and refrigerator in each room were all highly appreciated. The room's bathroom was like a mini-spa. The housekeeping staff was wonderful - cheerful, responsive and so helpful. Our housekeeper was "Jerean" and truly exceptional.  The entire staff in this hotel was eager to please, without "attitude" and we thoroughly enjoyed the international flair. Duty Manager Madeline took care of an administrative glitch we experienced which allowed us to continue our wonderful vacation and exceptional experience at the Hythe. Her efforts as well as those from her assistant Mike, made all the difference. People are the key to a solution and a positive outcome. Chris and Jessica at the Concierge desk knew everything about the hotel services and the area and were very helpful and obviously loved their jobs. Chris suggested we return to Eagle Airport using High Mountain Taxi (request driver "Veronica") instead of Epic/CME and we were so happy Chris suggested this. The trip was only $24 more expensive and we could depart when we wanted without being squashed and overheated by a van full of people.  Another "Nick" was our waiter at the Revel Lounge and he sat us at the perfect place while we waited for our group of friends to flow in one by one. We all remarked that as young as he was, Nick had total situational awareness, was cheerful, professional and on top of everything with regard to service and suggestions, as were the other food and water servers. This was important as we drank even more water than cocktails. For those of you visiting 8,000 feet for the first time, you'll find that water is very important to help compensate for the oxygen your body is craving. All the servers at the main floor Grab & Go were wonderful and I wish I had asked for their names as well. When you get rental equipment there at the "True North" shop, if the boots they give you are not comfortable, turn them in for some upgraded Salomons; I did that and it made all the difference in my skiing experience. The fitness center, hot tubs, heated pool, spa are all superb. The Hythe and Vail are well worth the investment, as together they deliver an unforgettable vacation.

This 5 star review is entirely dependent on a pleasant return phone call from Zachary the senior food and beverage director. Our stay was entirely lovely minus an unbelievable room service error. Saturday night, July 9, 2022 at 10:27pm our room service order from room 449 was delivered to room 307. We'd opened our platter, nibbled on a few fries and a pinch of bread, only to notice that it was a chicken sandwich and not a grilled cheese. We were amazed at first by how fast they brought the right plate, just to discover that the plate had been swapped and not re-done. Our order, the grilled cheese had been pulled open by those in room 307. Our family, all with differing names were staying in 4 various rooms. Siblings texting the silly details of their night immediately shared a photo of the unthinkable swap. I thought the continual loop of COVID cleaning detail and basic food services practice wouldn't allow a plate delivered, opened, touched and tasted to be delivered to another guest. I guess Bonvoy has proprietary technology that sanitizes food so that it can be served after another guest has opened, touched and tasted somebody else's meal. Bravo. I do hope to hear from someone soon so that I can edit this review and experience Bonvoys excellence in service recovery. I know this must be a one off error for such a luxury place that will elicit a tremendously powerful reply on Monday.

For a luxury hotel with a luxury price, you expect more. It's a beautiful location and the decor is impressive, however, there was a lot left to be desired. Our room was very small (300 sq feet.). The bed was very uncomfortable and I woke up sore for the next two days. The tv didn't work, the pullout did not have bedding, the bathroom had no ventilation. The a/c didn't seem to work very well. This would have been an amazing place if it was called The Courtyard or even Embassy Suites. Little things can be overlooked at a lower price. You do not get what you pay for at this hotel.

Mahea the manager was amazing, the service was fantastic. The food was great. I would highly recommend staying here.

Great location, only a few minute walk for the lifts, Remodeled lobby from last time we stayed here. Ski shop and their staff is on point 5 stars. Bar on second floor has a great vibe with a great small menu. Cheese plate is great!!! Even with all the Covid restrictions great job.

Beautifully remodeled property. The hotel staff was friendly and welcoming and my room was gorgeous. Comfortable bed, very clean, beautiful furnishings. The room even came with a Nespresso machine instead of a drip machine or nasty keurig. There was also a little bedside humidifier to help with the dry climate. Everything was absolutely gorgeous. There is no onsite parking but the valets due an incredible job and are there 24 hours a day. There is a shuttle that will take you directly from the property into Vail Village and back again. The hotel was still being remodeled so not all of the amenities were available but they provided drink coupon and spa gift certificate upon check in. Super nice experience.

It's beautiful, classy, cozy and a short walk to Lionshead Village and the gondola. Staff are amazing too. Be sure to say hi to Erica in catering. She's courteous and helpful and never seems to stop smiling. Then head upstairs to the bar and give Nick (aka Big D), Alex (aka A Train) and Ty a hard time. They make great drinks and love to do dishes.

The Hythe Property in Lionshead Village is absolutely fantastic. I had a 10 day stay at the Hythe following surgery at The Steadman Clinic. The staff at the Hythe was fantastic, they went out of their way to help on every occasion. The property manager, Kristen Pryor, went above and beyond to ensure that my stay and recovery went well. While I hope I don't need anymore surgery, if I did I would definitely return to the Hythe!

We were there for a conference and they do conferences really well. The food in the restaurant was really good. Highly recommend the Bison Poutine and the Hythe Salad. Staff really went out of their way to make the stay lovely. From the valet parking, to checkin/checkout, housekeeping and the restaurant staff, all did their jobs very well. We welcome the opportunity to stay again and would recommend to others.

We were very excited coming to Vail and anticipating this trip for the past few months. We have been traveling since 3am flying from NY and driving over 2 hours from Denver. So one can imagine our exhaustion. Upon arriving at 1pm we were informed check in is not ready till 4pm. We went to lunch and arrived back at the hotel at 2:30pm. We waited from 2:30pm till 3:55pm and the room was still not ready. Then we were informed, the key maker was not operating. At this juncture, one can imagine our frustration. We understand the check in policy is at 4pm, but of all our worldly travels, we never had to wait till exactly check in time exactly on the mark. The day before, we had sent an email inquiring about an early check in, but no one responded. The concern at had is not criticism on the check in policy, but for the hotel to update their process on etiquette or educate staff when it comes to hospitality and follow up. An update or keeping us abreast of the situation would be helpful, much appreciated and goes a long way or even offering us of additional water would show consideration for the situation. Unfortunately, no one called us or spoke to us as we waited in the lobby for over 90 minutes and parched. We understand it is not the hotel policy to call the patron until the room is ready, but applying a bit of business acumen or common sense to let patrons know where things stand would tremendously ease our frustration for the long wait time. Is this the kind of service one should expect from a hotel such as this one? We spoke to Jacob and he was helpful, empathetic & understanding. He gave us an update on the situation and ensured our luggage was delivered to our room, walked us up to our room and provided us with a copy of the key. The commencement of our stay has not taken off to a good start, but hope the remaining duration of our stay at The Hythe Vail will be pleasant going forward. Thank you Jacob for your professionalism and elegance in handling this matter.

We were profoundly disappointed at the low quality of food, service, and professionalism displayed by the staff during our week long stay.

Pros: The location is great--quick walk to Lionshead Village and the shuttle picks up in front of the hotel. The recent renovation was also done well. Equipment concierge was quick and convenient. 2nd floor bar/restaurant was worthwhile and had a wide selection. Cons: Standard rooms are fairly small with limited space for clothes. If you're a family of 3 or 4 you may be living out of the suitcase. Avoid rooms overlooking the pool- especially the 2nd floor (closest to the speakers). On multiple occasions the music went all night and was clearly audible. Also, housekeeping was hit or miss in timeliness. There were times we got back to the room after 3pm and it wasn't completed. Unresponsive after multiple calls.

We enjoyed our recent stay at this beautiful, contemporary property and area skiing. Thank you, Zac for going above and beyond to provide exceptional customer service and a fine dining experience. The restaurant was lovely, food was top notch with impeccable service. Everyone aimed to please. A memorable get away.

Obviously recently renovated hotel and we had a very nice suite overlooking the pool. The renovations gave ski chalet vibes and was tasteful. A few odd things here and there but all hotels are trying to be mega hip these days so it's not a big deal. Mobile check and keys if desired. Very clean and good off the beaten path location in lionshead. Kind of a cute little enclave with pool and seating and seemed very kid friendly. Also concierge was amazing super professional and valet staff awesome. Made check in seamless and we had so many bags.

The manager finally Got a hold of me, saw the error and refunded the double charge plus gave me a $500 credit for next time. I appreciate their attempt to make it right.