Jeff Gibbard
Google
It is hard to put into words what this place means to me. Sure, it’s just ice cream and froyo…and yet, it’s more.
First, the product:
The Igloo has stuff you can’t find anywhere else. Among their awesome selection of flavors includes one called Yogorino, a light,refreshing, slightly lemony flavor that you can’t get anywhere else.
But, the toppings are beyond anything you can find anywhere else. There’s my favorite: Peanut Butter Krocco — a creamy PB sauce with crispy crunchies in it. There’s also chocolate Krocco, a one-of-a-kind pistachio sauce, and a textured white chocolate sauce.
Now for the big reason this place means so much to me: the people. Everyone is amazing but Cam and Octavia are world-class humans. Always friendly and welcoming but even more, they go the extra mile.
After my father passed away, I ordered DoorDash from The Igloo because in my pain, I craved something comforting. For me, that is vanilla froyo, peanut butter Krocco, and chocolate sauce. I added a note that it had been a “rough week” after my father passed and it would mean a lot if they could go a little crazy with the Krocco. When it arrived, I saw a cup constructed with love. More than a year later, I went into the Igloo in person and was recounting how impactful that was and Cam and Octavia remembered it with the kind of clarity that only comes from people who care.
The Igloo is more than ice cream. They are the kind of people that transcend customer service and deliver an experience of real genuine human connection each time.
Add that to the best froyo and toppings, why go anywhere else?