The Independence

Miya is truly amazing. They are all so wonderful and have been a great help to me, and I truly appreciate their assistance every step of the way. I am very grateful to have met them.

In regards to the negative reviews about the wait list and length of time, honestly what do you expect? There's a serious housing shortage for low income/HUD rentals, especially those that are well kept, safe and have amenities. Yes the wait list may be long but remember, the people who are on the list before you have a high probability of already finding a place somewhere else. When I was looking at various properties before deciding on The Independence I paid the app fee and got on the "12-15 month" wait list of another apt community- 3 months later I got a call that an apartment was available. If you're waiting til the last minute to decide to move and start looking for a new home, good luck. Remember, all good things are worth the wait. Beautiful new apartments with friendly and welcoming staff. Property is extremely well lit, I feel very safe walking my dog late at night. Any maintenance work orders are handled promptly by staff. Living my best life and loving it at The Independence McKinney

I just recently moved into The Independence & when I say that I absolutely love living here... When you make a maintenance request within 24 to 48hrs they are here... They also keep the grounds up outside as well, I had my family friends come to visit me and they were so amazed on how well keep the grounds were, nice clean & picked up.... And when you go to the office about any concerns that you may have, they address them in a timely manner..... The people that work in the office are all very professional & very kind & seem to care about your concerns & is very knowledgeable if you need help with something... As being a manager myself before, great leadership means alot because when you have great leadership your tenants & others will always respect you.... I plan on being here as long as God see fit & I pray that the company keep the current mangers in office, because the world is better off with them in it....

A’mani in the leasing office is so sweet and helpful. I had a great experience touring the community & the apartment unit with her! 😍

My child was sent to the after school program in the office area I dropped her off and normally they would be out at 4:45 and today my child was sent out with no call or anything any other time they would call and say they are being let out early and today my child was standing by the gates bc I ran to the store and came right back I went in to talk with the teacher I believe her name is Erika and she came out all defensive and saying this ain’t a daycare I said I understand but why I didn’t get a call or something I talk with the lady at the front desk the darker skin 1 with the braids she somewhat new and she said she didn’t say anything about it to anyone in the office area they didn’t even see her leave everyone of these ladies were very unprofessional and what if my child would of came up missing she said her and two other little girls were playing in the restroom all under the age of 9 and was sent home my child do not be outside alone she don’t get on or off the bus alone or anything she is with me or her father we there at all times Ms Mia was very professional and understanding I’m very disappointed with the whole situation the lady was sitting on her phone when I came in and the kids were all over the classroom she doesn’t need to work with anyone child she was clapping her hands talking about this ain’t a daycare over and over thats what you have to say when working with small children my child went into the program at 3:45 pm and I was pulling into the parking lot at 4:00and my child was outside crying scared to go into the office because she was so mean and outrageous with my child so she walked back to the bus stop area because she said she didn’t know what to do after she seen me and her father was not home if any of this is hard to read is because I’m highly upset and I’m sorry but something needs to done about this Erika lady .

Edit: the calls I made never went through, they called the next day and apologized when they finally got all the calls. Maintenance ran to my door and was out of breath apologizing and asking to fix it. That incident was the only “bad” one I ever had. Love the front desk, maintenance is trash. My AC is broken, called the “emergency” line 4 times in 9 hours with no response. “Emergency” for them means “I’ll get to it next week” you better know how to fix things; because you won’t hear from them!!!

5 stars for the leasing employee (Cinthia) she is very helpful and has a great attitude. She even takes my daughter while crying to give us a space to fill the application 😂 Update : it's 2025, and nothing has changed. They're still the best .

Honestly these apartments were so amazing!! They got me in fast approved fast approved and reply back super fast . Very welcoming friendly and every time I go in with a question they are on top of it . Apartments are very nice great price and kept pretty clean very family friendly and fix things fast! In regards to the kids yes there is a lot but if you stay by the park of course you’re going to hear them being kids (literally being kids off devices ) . I can say I spoke to some about a few things but they stopped after not something I have had to report #letthemknowwhatsup I recommend them to anyone with kids or young !! Amazing place