The Joint Chiropractic

I’ve been visiting this office for some time now, and I couldn't be more satisfied with the care I’ve received. Dr. Bystrom is fantastic — always takes the time to adjust my spine in exactly the right places, and I leave feeling so much better every time. The office staff is friendly and professional, making every visit smooth and enjoyable. Highly recommend this office to anyone looking for effective chiropractic care!

I just had my first session today. I am extremely satisfied and I would recommend this location to others. The staff and Doctors were knowledgeable, patient and caring. The office and facilities was modern and clean. I was so amazed by the treatment I received, that I signed up for their monthly care package which was very reasonably priced. If you're in any kind of pain, please consider making an appointment for a consultation and treatment.

I'm so glad I gave The Joint a try! The staff has been nothing but incredibly warm and welcoming. I feel like every doctor I've had has had the time and patience to hear what I'm dealing with and have several methods for me to improve each issue. They even find the problems I didn't mention! Spectacular service and value. Can't stress it enough. I'm also terrible at making appointments, so the ability to walk-in has been keeping me on track with my visits.

My neighbor was raving about this place and so I thought I would give it a shot and I have to say I’m beyond impressed with the quality of service of the chiropractors and the staff here! The ease and convenience of coming in to get adjusted without an appointment and without a wait is amazing! I’m in and out and always feel so much better after! Five stars all around!

Well, I can't describe how amazing Dr. Gordon and Dr. Bystrom are. They are both such amazing chiropractors. I had lower back pain for more than three weeks, thank God I went there, and after my first back adjustment, the pain was completely gone. Also, last but not least, Sidnei was so helpful in explaining the best plan for me. She is always smiling and has the best attitude.

As soon as you walk in you receive a warm welcome from Sidney who runs the front desk makes you feel comfortable and goes out of her way to help with any questions . The doctors were very knowledgable and also friendly . It was my first visit but they made me feel like i was a regular . They set me up with a program for my needs and so far ive been more than satisfied with their overall service . The best part was that i didn't need a appointment which was great for me considering i have a crazy work schedule .Really a great place for your Chiropractic needs

I love coming to this joint location. Dr. Bystrom is the chiropractor I usually see, and he gives great adjustments, and I’ve also had adjustments by Dr. Gordon which have been also very great. This is my usual location. I suffer from chronic pain and stiffness in my back and neck, I always have great relief after. I come once a week at least, and try to come more to keep my body in check. I highly recommend coming to this location.

The actual service they’re providing is okay, but the business engages in deceptive and legally questionable practices in order to profit. I was told I could not cancel over the phone, which violates California Consumer Protection laws. After not making it into the physical branch, I was charged again and called back asking to cancel again and after mentioning California law on right to cancel, I was emailed a form. Quickly filled out a PDF and was done with it. Emailed the owner asking for a refund, won’t hold my breath. It’s amazing that every company no matter how big or small these days feels an obligation to themselves to rip off customers at every chance they get. It’s sad. I’ll be going to a real, credible place of business, that handles insurance, thanks.

I have no problems with the doctors here, as far as I'm aware this has been consistently the best Joint location I know of. However, I'd suggest you pay cash when you come in, and/or keep an eye on your bank statements. I had a mysterious $10 charge show up on my bank account. I hadn't gone there in weeks, so not sure what it could've been, let alone what would cost "$10." I called the Van Nuys office, they had no evidence at least in their system that there was a $10 charge, so must be some weird corporate thing? They gave me the email of the manager of the location who I've reached out to several times and hasn't answered me. I have had a card on file for years at this place, I wonder how/if they've snuck these $10 charges on me AND you? Not great, Bob. Now I have to call the bank, dispute the charge, and get a whole new damn debit card, change all my payments online & everywhere else. What a pain in the ass. (I already have a pain in my spine)

Dr. Bystrom is the absolute best!!!! His care for my family (wife and sister) and I have been 2nd to none. I personally have had significant back issues and he has always put me over his bottom line. The office / location are always in pristine condition and the support staff is top notch. I/we do also go to closer locations but we often drive 40+ miles each time we go just to see Dr. B. All in all we love the joint Van Nuys and the staff

Total scam. Signed up for their new patient deal and they said they don't do appointments it's only walk in. Then they tell me they don't accept any patients that have been in a car accident in the last 5 years. So basically anyone that lives in LA and drives a car can't be a patient here

I signed up with them because they said that I can come in for an adjustment at any time, any day of the week, without an appointment but I drove there the other day while I was in major pain to find they were closed for business. They did not even leave a note on the door for customers, or a voicemail greeting to explain why they were closed during business hours. When I called the front desk the following day to ask, I found out they have the rudest receptionist! She did not apologize for the inconvenience. She simply told me that I can go to another location, then hung up on me while I was still talking. Needless to say, I got a refund and will not be returning to this location on Burbank Blvd. I sure hope their other offices have better customer service.

Dr. Gordon and Dr. Bystrom are both awesome! Solid pros who listen to the client and customize the approach.

Came in after 2 days of not getting any relief for my lower back. Walk-in and sign up process was easy and Dr. Kernes was able to provide me near-instant relief. He was also kind enough to explain exactly what was going on as well as guidelines for my ongoing treatment. Bonus round: he was able to tell I was prior military and also mentioned his prior service. Didn't take much to sign up for 2 months (at an amazing price) since my profession has me constantly in awkward positions for my spine. Best investment this year (so far); and I can't wait for my next session. Thanks again for your wonderful service.

Terrible customer service, they make you sign a contract for a mandatory 2 months (when you're in a lot of physical pain) and then if you call the same day to cancel they refuse to refund a charge for the 3rd month that was processed that morning. Just a slimy way of doing business and just plain old petty. 0/10 would NOT recommend

Go see Dr Bystrom! He's a professional and knows exactly what he's doing. I've seen him a few times since moving to the area. Thank you!

Initially loved my service with Dr. Reed but it was false advertising as far as them saying they're always there during business hours - showed up yesterday around noon and waited half an hour, no one was there. No warning. I was in pain, so this was very upsetting. Called today to see if Dr. Reed was there and was greeted by Carol - the extremely rude receptionist. She didn't apologize about the inconvenience she just kept repeating they were "short staffed" and then hung up on me! (The staff is only her and the doctors so if they're short staffed it means she called in sick lol) So we went in person to sort this out and get a refund for our package that we had purchased and she was full of even more attitude in person. Completely unprofessional so do not go here !

Dr. Jay and the whole team are incredible. I have been going to them for about 5 yrs now. They have truly help immensely with my lower back and my over mobility. Any time I have an issue with something specific they go above and beyond with Dr. Gordon making every visit GREAT!

The joint is amazing you can join if you can go to any of them all over the nation. The doctors are amazing and I really appreciate it. Every time I go and I walk out with them beautiful healed back and spine..

Whatever you do, DO NOT agree or sign any contracts here. This is not your typical chiropractor. Back in 2018, I was going pretty frequently and the receptionist sold me on this 6-month flex plan. I thought it was a pretty good deal because it was 6 months and I didnt feel like I was committed to a full year, so I agreed and signed the contract as I was leaving their office. After my six months were up, I stopped going because the chiropractor messed up my neck in a pretty bad way (I actually went back home to PA to get it fixed by my main chiropractor). I later found out that year I was still being charged after the six months. I called the office, spoke to a gentlemen and asked for the membership to be cancelled immediately. He confirmed over the phone that it was cancelled. He mentioned on the phone that it states in the contract that after 6 months are up, it turns into an automatic month to month charge - well I wasn't aware of that AND I never received a copy of my contract.... Fast forward to now, I was looking over all my subscriptions and noticed that they've been charging me for the membership every month to this date since I signed up (i'm subscribed to a lot of things so I always overlooked this). So now that 6-month plan I agreed to (and cancelled) turned into a 4 year plan?! I contacted the manager Nic. He did not seem to care at all as I asked for reimbursement for AT LEAST last month and he completely ignored my request and email. I never received the contract they had me signed. Never received any emails regarding my membership. Nothing. I had to dig through my bank statements to see what they were doing. A trustworthy company contacts their clients to let them know if there are any changes in their membership. A trustworthy company contacts their clients when they notice they haven't been using their membership for 4 years. These people don't care. They are not a trustworthy company. They just want your money and could care less about your chiropractic health. Anyways, do not fall for their membership scam. Even when you do cancel and they confirm, it's not actually cancelled and you'll end up spending a stupid amount of money like I did. Terrible management. Membership contracts are a scam. They lost all my trust and took my money. I'll never step foot into this place again.

In early July I went in to get a chiropractic adjustment because I was having hip pain. I believed one of my legs was longer than the other so went in a signed up for the $35.00 first time customer special. I had no idea I was signing up for a monthly subscription plan ,the receptionist failed to disclose this important fact to me. I called less than 30 days later to cancel and someone answered the phone (female voice) . I needed to cancel my membership, she then told me I was obligated to pay for a 2nd month of services.  I agreed to honor my contract even though I had no idea I was entering into one. She allowed me to cancel my membership by phone and said I was all good to go.  I asked her a second time "that's it, I'm all good to go with no further action " she replied "yes you are all set". I said thank you and hung up. Here is why I would not recommend this place, they are clearly taking advantage of people allowing them to cancel by phone (but not actually canceling the charges). So I called in and now the tell me I need to fill out a cancelation form or they can't cancel the membership. Why was this not disclosed to me when I called in to cancel in August? The receptionist accused me of lying and said she would have never told me that a client could cancel by phone.  So now I'm extremely upset she's calling me a liar basically, she hands the phone to a manager who luckily was standing right next to her and he reiterated the same nonsense. I needed to fill out a cancelation form or they would not stop charging me. Stay away or try a different location.

I'm 30. My chronic back pain had reached a tipping point and I could hardly finish my morning walk let alone work to pay rent so I decided to give the joint a try seeing as it was in my neighborhood. I brought my MRI and my sob story as to why I couldn't be fixed with each prior doctor telling me contradictory stories and how the last chiropractor on my insurance I saw was afraid to even touch my back. I had no major traumatic incidents that explained what was going on. The details didn't add up to Dr Gordon, who saw it for what it was and expertly identified all of the issues in the moment, even some I didn't know where even going on - such as my pelvis being rotated to the point that my right foot was hovering a whole two inches shorter - and this was creating pain in the lower back that kept me from finishing my walk. Beyond that I had chronic thoracic pain that wouldn't let up even when I would lie in bed and holding anything or standing for too long would lead to a burning pain that I had just tolerated for a decade. His adjustments helped me find some relief and mobility the day of, and he encouraged me to even follow up on my usual gym routine without heavy compression, which I did. I went from hardly being able to walk to a workout at the gym - starting to focus on the deeper supporting muscles such as the rhomboids and wall angels for posture. Adjustments aren't a one and done thing so he set me up on a plan which I desperately needed and which was affordable to me at the joint. Six weeks later, I feel like my life has changed and like I've been given a new lease. Before, I didn't know if I could go on much longer with the pain and felt as though I would have to consider disability at a relatively young age. I felt like I never really got to experience the vitality of my 20s or dance or run without pain. This is changing with every week that I am consistent with my post-adjustment workouts, mindful of my posture, and now going in for regular tune ups. I feel better than I have in a decade. There is more work to be done but for the first time in a long time I am feeling mostly pain free and able to focus on my conversations without pain interrupting my train of thought. I feel really lucky and grateful to have met Dr Gordon and for the Joint having provided an affordable platform to receive much needed care. I have also received supplemental adjustments from other doctors there who are also very adept and knowledgeable. Thank you so much. To anyone else suffering - patience and consistency is key. Be mindful of your posture and supplement your adjustments with regular exercises afterwards to strengthen your supporting muscles. Never add strength to dysfunction. Stay hydrated and listen to the doctor's advice. If you're reading this review I hope you brought your phone up to your head and not your head down to your phone - keep that 60 pounds of pressure off your upper back and neck muscles. Keep at it and I hope you find the relief you need. It's so worth it

I was on my way to The Joint yesterday when I was expected to get there by 6:30 but hit unexpected traffic and got there at 6:55, 5 minutes before they closed. This location is so great because they always have 2 chiropractors staffed and one of them was already working on another patient and I had the great pleasure of being seen by Dr. Sophia Chang who was amazing! Not only was she really good but she was so very nice and understanding about me walking in 5 minutes before they closed. Whenever I'm in or around this area, I go out of my way to make a visit here because this location is that great!

This place is a joke! There was only one chiropractor available, and while I was waiting I saw several people leave the office because of that fact. I came in as a new patient. Once they processed me as a new patient information I was taken to the rear to get my blood pressure. The doctor took my blood pressure four times, and each time the numbers were wildly off. I relayed to him that I had JUST gotten a physical, to which I had my results with me, and those numbers on his little machine were not consistent with what my GP doctor concluded for my physical. He declined seeing those results. Because my pressure didn't read below a certain number on his machine I was refused service (as being a risk). I had to laugh to keep from getting upset. I have been receiving chiropractic care for over 20 years and never ever was refused service. Only reason I came here is because I no longer have health insurance (due to the pandemic loss of coverage). But I will not be returning. POST-OWNER RESPONSE: Hi, your policy of not seeing patients with high blood pressure/hypertension is a biased policy. You see patients with other health conditions, much worse for a chiropractic adjustment. It's unheard of and again, extremely biased.

I was having tremendous back pain, I struggled driving down the chiropractor the joint, I coulnt handle it , it was tuff, I felt from the first adjustment pain free the first night , the dr found my pelvis one higher than the other, and my back he said it was twisted, he thought he didn't know how I was living my life with that kind of back, thank to the two doctors they adjusted my bones, thanks Iam very grateful I recommend , the chiropractors from the joint .

Whatever doctor we had... he was so condescending and annoying. He said some inappropriate things to my friend as she was a first timer. She was already nervous and his bedside manner was not good. He was the walking personification of white male privilege. I went to the back with her and he even was condescending to me. What a horrible first time experience for her and we will not be going back. Don't get suckered into their "Wellness Plan". Waste of money. Waste of time. -5 Star Review.

Honestly I wouldn't recommend this location. I only went because of the reviews but after being there and being "adjusted" I honestly think it was horrible. I just needed my back and neck adjusted and I left with neck pain since he couldn't crack it and kept trying I was in pain for days. Never again. If I could give no stars I would. Not worth the money.

Dr Alex is incredible. He's amazing at adjusting and knows how to naturally heal the body! I drive about 30 minutes just to see him.

If I could give stars, I would give zero. Terrible customer service. The chiropractors don't care to help their clients and only care to get people in and out of there appointments. They are in a rush and are just desperate to have people sign up for a membership to play monthly.

If you need a minor adjustment this is your place. But it's pretty basic, If your looking for a real chiropractor that will really fix your issue I wouldn't recommend this place. They have a monthly plan use or lose and so when ur sick or out of town you end up wasting your money.

Love this location as well! Dr Gordon, Dr Bystrom and the other Dra always help realign everything with care but without pain! Always have immediate and lasting relief. Dr Gordon even helped me with TMJ by adjusting my jaw one time which I was ecstatic about!

If you need a quick back and neck crack, this is the place for you. Unfortunately your muscles will still be unbalanced and throw your alignment out of whack in a few days. So if you want to spend $20 every week for 5 mins of back and neck cracking, then have at it. I should have know better and stopped my wife from signing up for the minimum 2 month contract for their maintenance plan. But I was nice and let her sign us up,giving them the benefit of the doubt. The best chiropractor/physical therapist will realign your body, strengthen the weak muscle that's throwing off the balance, and tell you NOT to come back after a few visits. The Joint will realign you but won't tell you what the actual problem is. Their business relies on you coming back. It's a back and neck cracking factory. Strengthen your core, alternate running and biking. I get a massage (I bought a massage chair). My lower back pain is gone and The Joint had nothing to do with fixing the problem. I cancel my subscription service after the second month.

One star is a lot for this guys, they make you come w this 29 usd offer, and when I said, im a tourist, i need an adjustment just came for one time, they losted all the interest and we came back home w ibuprofen and ice hahaha come on guys, what if i said i wanted 10 sessions? we would be the best customers? 3 times BAD.

Dr. Sam is AMAZING, he is so sweet and has helped me so much. Especially since I didn't like getting cracked, now I can't wait for Tuesdays so I can come and see him. He's very gentle with you. Also the staff are always so friendly and welcoming. This is really the BEST LOCATION in the valley. 10 out of 10 for sure.

Received an adjustment from Dr. Chang today & I got just what I needed. The receptionist was sweet & Dr. Chang was laid back, but professional. I would come to this location again & would definitely recommend others to come as well.

I've tried several chiros here 1 out of 4 were helpful. This chain overall isn't good. There isn't attention or care put into the patients. Also their techniques are incredibly limited. There seems to be a lack of training for some of the chiropractors. I have left and not felt adjusted at all just frustrated I wasted my time. I don't recommend the joint to anyone who wants a good adjustment.

The joint has been a godsend for me. I spent years struggling with so many factors involved in finding and securing good chiropractic care and I have finally found a home. For many years, I found it difficult to find consistent care from a chiropractor who could assess my needs and address them without rendering me immobile for a week following the visit. I found that when I first signed up for the joint. After close to a decade of regular care, my doctor retired and I found myself needing to search again. Luckily, I found a new doctor here in the San Fernando Valley. By the looks of the review, I wasn't the first to find him, and I am sure I won't be the last. I haven't even addressed all the hassles I had been dealing with through my insurance. I have found the joint affordable on a weekly basis even without using my insurance. Dr Bystrom rocks!

I have been a member here since Aug and have noticed so much improvement in my daily life. About a year ago, I broke my elbow and was in a cast. Ever since, I have had severe shoulder impingement. With the help of all the doctors but especially Dr. Bystrom and Dr. Anat I can't say enough wonderful things about all of them. I go every week and I always feel better after my adjustment. I am grateful to all of the doctors and the welcoming staff is so friendly and warm. I am so happy to have found this great place. I will continue to go every week. Thank you for knowing what to do and suggesting exercises for me too.

Went in back in February and haven't stopped going at least once a week since then . Dr. Bystorm is the best! It's fast and easy . Rarely any wait .

Really like the doctors that were in the clinic when I visited. Appreciated that they took the time to explain everything to me, and lay out what would happen during the realignment. Realignment was incredible, and I think it really helped out my back. Couldn't be happier about that. However, the reason I'm giving 3 stars Is because, as soon as my procedure was done, my doctor turned in to, what can best be describe as, a used car salesman. His "prescription" for me was that I come in 3 times this week, 2 times next week and 2 times the week after that...but since the package they offer is $80 for only 4 visits, I'd basically have to spend $120 to get myself taken care of... I honestly don't mind paying that...but the way that information was pushed on to me felt incredibly aggressive and very sneaky. I think people should be told upfront about the related costs of ongoing care. I would've been a lot more eager to sign up if I hadn't felt like I was being coerced in to it. Probably won't be back here, but the realignment WAS fantastic!

I have been going to the Joint in different locations and even though I been satisfied for the most part, dr Daniel Ayers is the most knowledge... he definitely takes his time to feel your whole body to make sure is adjusted, and explains in detail what he is doing. I definitely recommend this location.

Dr. Bystrom is awesome and always leaving me smiling and feeling great, this place will always have you coming back for life!

Doc Jay Bystrom is one of the best . He helps me with my pain . I used to go to Dr. Chang she's awesome too. All of their doctors know what they're doing. Highly recommended .

Dr. Chang is fantastic with her patients. She is kind, witty and a great chiropractor. Dr. Chang has helped the problems in my neck and upper back. Today I felt a migraine coming on but my headache stopped after her adjustment. I'm grateful. The Van Nuys location has a great staff and wonderful chiropractors. Dr. Bystrom and Dr. Gordon are also fantastic with their adjustments.

Chiropractors here are amazing! Dr. Nguyen, Dr. Bystrom, Dr. Escobar, are all amazing just to name a few. However, I had an unfortunate experience with the front desk gentleman named Ernie who was not very helpful whatsoever but rather argumentative. I've been a joint customer for 5+ years and I've never experienced someone who was not very customer service oriented. For this reason alone, I would not try to visit this location.

Update! Dr. Chang is also incredible at her job. Very strong and skilled in her methods. I've seen her twice now and both times walk out feeling like a new person and perfectly aligned. Do yourself a favor and go in to see her if you can.

I came today because the normal location I go to was closed. The receptionists were really nice and welcoming! But the chiropractor who's tall and bald was very rude and unwelcoming :/ he stared me down when I walked in the building and didn't say anything to me, when I went to the back to get adjusted he was the one seeing me and didn't ask me questions even though this was my first time seeing me, didn't ask if I was having any pain (which I was) and was being so heavy handed that he hurt a part of my spine lol. I audibly said "ow!" and he didn't say anything even though HE was the one that hurt me.... Overall he made the visit kinda bad especially as my first impression so I won't be returning it was kind of a wasted visit considering that I don't feel any better

I've been a member for 6 months and have had a good experience until recently. My last adjustment resulted in severe immediate back pain and I was gasping for air because of the way my back was pressed by the chiropractor. I don't think I'll go back to this place.

All the doctors are superb here, and I especially want to send some love to Dr. Gordon for his unbeatable cervical traction

I love this place. Going to the chiropractor has never been easier. You can walk in and you're out in 10 min. The drs are amazing and wonderful. Can't recommend enough.

The Joint is a way of life for me. Being active w/surfing, snowboarding, biking & generally just being on the move I rely on Dr. Nystrom & his fellow staff to keep my body in motion. The adjustments are always spot on & are just what the Doctor ordered after a swell or a week on the mountain beating my body up. All doctors have a well knowledge in what they practice. I like the fact that they have services in other states & have great care in Portland OR too. The friendly staff gets me checked in promptly & always greet me w/a smile. I would go on but I'm down to The Joint for a Sunday adjustment.

I have been going to the joint for many years. I hadn't been in a long time for an adjustment and I had hurt my shoulders and back and really needed to be fixed so I canceled my already existing therapy appointment so that way I could come to this joint and get an adjustment after work at 6 o'clock I arrived at 6:15 and was told because it had been longer than a year. I was considered a new patient and they were no longer excepting new patients after 6 PM per a new policy by district manager Brian That hadn't been established the day before I asked how long could it possibly take to fill out new intake paperwork and they said it didn't matter it was a company policy and we don't have time to see you. We have 45 minutes to fill out some paperwork and get an adjustment. It normally takes 10 minutes and there was not another single person inside that Place. These people were so afraid of breaking corporate policy that I had to go away still in pain and unable to move my neck this company does not care about healing people or helping people. They only care about making money and keeping corporate guidelines to the tea I will never, and I repeat never be returning to this establishment again I have given them too much of my money over the years to be treated like that, and be turned away because they didn't want to take the time to assess me even though I had plenty of time to be assessed. I apologize for any grammatical errors I am using talk to text to write this.

In all my 20+ years of getting adjusted, I've never been so creeped out by a chiropractor who limply adjusted me and try to convince me that, "oh you're tight here" and "here"...whilst pressing in very private areas (groin, pelvis, buttocks) with his damn finger. Half an inch further, he would've been inside of me! Pretending to locate some bullshit "tight" area with bullshit adjustment. His name starts with L. Can't recall - probably blocked it out. Gross. Ladies, avoid this creep. Going back to Glendale location where there are real pros.

Since "The Joint" has made their prices super competitive and their schedule and locations are so available it's made it much easier to get adjusted. No longer bent out of shape Feeling great! Onwards to Rio!

Fast and friendly They offer good package deals on multiple sessions Usually they take you in a short time for walk-ins, and you don't need an appointment

Dr Bystrum is the BEST! This place is amazing and I can't thank them enough for their quick and fantastic services! Last week I couldn't even turn my head and now I'm back to boxing for my workouts! Couldn't have done it without The Joint! THANKS A BUNCH!

A huge thank you to The Joint Chiropractic, specifically Dr. Gordon! In just two visits, Dr. Gordon has completely freed me of my lingering jaw pain from years of TMJ. I have seen many, many chiropractors and have never come across one with his exceptional skills. I would recommend him to anyone in need of a chiropractor for any reason, but especially jaw pain!!!!! THANK YOU DR. GORDON! The entire concept of The Joint is genius. No long waits, no dealing with appointment scheduling, and quite a few locations in the Greater Los Angeles area. This one is close to my work, and there is another close to my home. It makes it beyond convenient, on top of it being extremely affordable. Thank you thank you thank you!