The Jones

I absolutely love what this community has become. The recent management has done a great job getting everyone together and celebrating the members young to older. Most recently we had a Halloween party, Thanksgiving basket raffle, and then tonight a holiday party! I really appreciate they make sure everyone leaves with something. They do a two gift maximum until every household there has something and then they allow more. They keep it fair and consistent. A family tonight won several gifts and then even won the grand prize... a TV! I mean, how cool! They don't have to do anything, but I appreciate the more recent community engagement! I appreciate the security patrol and how they tow cars that aren't registered. I say this even having made the mistake of forgetting to register my guests car overnight and it got towed. So yes, it was a costly mistake, but they are on top of everything here at the complex. Keep up the great work and looking forward to another year here at The Jones!

WOW! The people in the office threw a Christmas gift giving party for us yesterday and it was amazing. It wasn’t your typical Christmas party. I’ve lived in several apartments and they never had anything like this for us. There were at least 50 presents under the tree, REAL PRESENTS, not fake boxes for decor. They made sure that every child that came left with a gift some left with more than one. They even had gifts for our pets. They even raffled a pretty big TV (I didn’t win it 🥲) and a neighbor actually won it. As a matter of fact, that neighbor won like 8 gifts (we all had raffle tickets to keep it fair). I’m so impressed y’all! This new office group has really changed the vibe here. I mean, the place isn’t a brand spanking new apartment place but you can tell that this group (the staff used to change A LOT, this group has been here the longest so far ) is really trying and they try to think of us. The fact that they thought of them kids is top shelf and them babies were HAPPY! Job well done you guys. Shout out to Ms. Sholonda, girl y’all did that!

Sholonda Fantroy is an exceptional property manager. She’s always responsive, professional, and goes above and beyond to provide top-notch customer service. Her follow-up is outstanding, and she truly makes sure everything is taken care of—not just for the property, but for the residents as well. You can really feel her presence in how well the community is run. She also treats her team with such respect and care, and it shows in the great service they provide. It’s clear that her strong leadership is the reason things operate so smoothly. Sholonda is a true asset, and I’m grateful for all she does!

I’ve really enjoyed my experience at The Jones! The office staff is amazing, professional, and always willing to help with any questions or requests. They truly make you feel welcome from day one. The apartments offer great square footage with plenty of room to relax and make yourself at home. Plus, the location couldn’t be better—it’s close to all the convenient areas like shopping, dining, and everyday essentials. Overall, The Jones is a wonderful community with an excellent team and a great location!

I would like to take a moment to recognize Sholonda Fantroy for her outstanding professionalism and excellent customer service. She was very nice, helpful, and demonstrated impressive knowledge throughout our interaction. Sholonda went above and beyond to ensure that all of my questions were answered and that I received the assistance I needed in a courteous and efficient manner. Her professionalism, patience, and positive attitude truly reflect what great customer service should be. It was a pleasure being assisted by someone so dedicated and capable. Sincerely, Etumie Morris

I recently visited The Jones in search of an apartment for my client, and I had the pleasure of working with Sholonda. She was very knowledgeable about the market and quickly identified the needs of my client. Her professionalism, responsiveness, and warm customer service made the entire experience smooth and enjoyable. Great customer service is rare, but Sholonda truly went above and beyond to provide exceptional service. I wanted to take a moment to acknowledge her efforts and express my appreciation.

Shalonda at the Jones property is absolutely wonderful! She is welcoming, friendly, and consistently professional. From the moment you meet her, she makes you feel comfortable and valued. Her positive attitude and attentiveness really stand out, and she goes above and beyond to ensure everything runs smoothly. I highly recommend Shalonda for her exceptional service and warm personality!

Sholanda is absolutely amazing! I’m so glad she’s part of the team here. She truly represents what great customer service should be — always friendly, helpful, and willing to go above and beyond. Every experience with her is a positive one!

I scheduled an appointment through their website. A couple hours before the appointment I received texts and emails confirming it. I showed up at the appropriate time but their office was closed. The office lady was still in the parking lot but refused to see me. They are disorganized and treat potential customers poorly. I'd hate to see how they treat their tenants.