Tuomo Juvonen
Google
We shared a birthday dinner with a group of 8. The courses were imaginative and many tasted great. However, considering the restaurant is called "Krug room" I would have expected there to be a bit of an introduction to the champagnes we were having. The service was the biggest peeve I had. We ordered a second bottle of wine midway through our dinner and they brought it after dessert more than an hour later when we had already finished our dinner. Also, towards the end of our dinner, the staff seemed to just forget us: After dessert they switched off the music and left us there without checking if we would need anything or want coffee/tea as is customary with desserts. No one checked on us until we went to look for a waiter.
Considering the above, the price is a bit excessive. When going into the four digit range, this kind of things shouldn't happen anymore. However, the Krug Room is a beautiful, elegant place to enjoy some good food in good company and I am sure the issues with service might be due to the holidays or some other lack of staff perhaps.