Gayatri Mekap
Google
We booked the hotel from USA and stayed here on 18th June in room no 3058. Service was good and staffs were very friendly. The room was spacious but bathroom could be more cleaner and bathroom sink was clogging because of the stopper, which I had to remove. Food was really good and staffs were very nice. We also took their pickup and drop off service which was also very convenient and drive was a very nice and gentel👍.
Now I will tell you why I gave them 2 rating. We booked their car to visit kalighat temple. As it was our first time visit we had no clue about the temple and pandas scams. The driver introduced us to a pandit and said he would take care of us. It was very very disappointing to see how they are looting money in side the temple. The sad part is that their DRIVER was part of this SCAM. Inside the temple pandits did some puja forcibly and asked us to pay Rs10,000 because we didn't have that much cash, and left our wallet in the hotel...we promised them will pay once we reach. Then the driver came, I sat on the back seat of the car and heard the driver was talking with one of the scammer.
Scammer ( wearing orange color kurta) was saying " party will pay Rs10,000 after reaching hotel"
Driver " It doesn't work like this... It should happen on the spot"
On the way to hotel he asked us to write a good review, which my husband did. He wasn't aware of the conversation.
Now, my question to the management of the hotel were they aware of this thing..IF NOT THEY SHOULD..They should now whom they are sending with their customer.
I would recommend this hotel only for stay but not for taking their transportation facility for temple visit. Thanks!!
Update as on June 21, 2025:
I have changed my rating today after I received their immediate response and assurances for actions being taken regarding the incident. I would like to thank the hotel management for their seriousness about the feedback. Highly recommend the hotel. Thanks!!