Miguel A.
Yelp
Came here because of several high ratings via Yelp, my girlfriend thought it looked cute and was very excited to check it out.
Arrived here on a Saturday night and the jazz trio was playing, very nice touch to the ambience.
As a group left, we snagged the seats, and it seemed to be a "Please Seat Yourself" situation. The glasses and even the check from the previous group sat in front of us for at least 5 minutes, and we were overlooked because understandably it may have seemed that we were hanging around with drinks (but they were there prior to our arrival).
This should have been the first red flag for this place, because with only ~4 tables in one room, and then a few other tables and a bar (~5-6 seats) in the other room, there was zero acknowledgment from them despite at least 3-4 staff attending to other patrons.
Afterwards, it took my girlfriend physically moving the glasses to the bar, and more or less handing the previous parties' check over to the waiter that they then acknowledged us, without any thanks nonetheless.
Then, they departed and it took them about 10min to acknowledge us again to ask us for the order - mind you they really only have drinks to take care of, and we made several attempts to get their attention, including literally walking up to their faces and asking if they can serve our table (that they left not too long ago and they forgot to get the previous parties' check).
Drinks were good. Strong. Old Fashioned with Maker's Mark. But the drinks aren't enough to bring up the lackluster service rating. I'd rather be stuck on a Frontier flight sandwiched between crying babies, because then it is merely by coincidence that the situation is the way it is, not on purpose like this service was at the Library Bar.
Also, I actually opened some books to peruse them, and lots of the pages were ripped out and/or not taken care of. Apparently simply charging $18-20 as the lowest price of a drink and putting books in a place makes it "fancy."
I don't recommend coming here unless you enjoy terrible service. Other patrons also were visibly upset at the lack of customer service, so this made me decide to write a review so their disdain won't go unnoticed on top of mine.