CC C.
Yelp
Incompetent people with a BAD attitude who insult long term customers!!!!
I'm giving it a low score bc of the following experience I had:
I divide my time btwn Sausalito and SF, more specifically in one of the luxury high rises nearby. I go in pretty much EVERY DAY (except for when I'm at home in Sausalito or traveling). I buy pretty much the SAME THING every day, and anyone with an above average IQ would know 1. Me and 2. What I buy.
I'll be blunt: I don't "look" homeless or sketchy. I'm usually in either athleisure attire, Lulus and a Moncler jacket or else dressed up in biz cas. So imagine my surprise when I essentially get ACCUSED of stealing cookies?!
I stopped at Walgreens first, and bought some items which I put into my PURSE (bag) (to save waste). I then headed to the Market to get a few other things and walked around the Market putting items in the basket and then went to the register to pay. Whilst doing so, I had items in my basket (which was pretty empty) as well as some things in my bag/purse. The employee at the cash register then pointed to the Tates cookies in MY PURSE and then (rudely) said, "and the cookies?" AS IF I STUFFED THEM IN MY BAG, AND BRAZENLY WALKED UP TO THE REGISTER WITH THEM STICKING OUT. I was INCREDULOUS.
1. I had a basket with other items. WHY would I not have placed the Tates cookies in there if I were purchasing them? Obviously I came in with them. They were sticking out of my bed, along with Smartfood popcorn, and I was holding a Gatorade in my hand - all items the Market does NOT sell.
2. And if I were stealing them, WHY would I have been SO OBVIOUS? I think that's the most insulting part...is that not only did he insinuate I was possibly stealing cookies, but that if I had been, that I would've been so stupid that I would be dumb enough to get caught.
I even said "i would've put them in the basket if I had bought them from you; I got these from Walgreens, along with the Gatorade in my hand. And I'm here every day, you guys know what I buy from you." And then he said muttered how you're supposed to "check" in items at the counter. Give me a break! IT REEKS OF MISOGYNY! I've never seen them do that to men, especially none of the aggressive homeless men who come in.
Again, I'm a long term customer. They've NEVER had issues with me, or have had reasons to have issues with me, and some intellectually challenged person overreacts like that?
I'm SO not impressed and SO disappointed. It's an insulting and stupid interaction that has completely SOURED me on The Market.
And I don't care if I'm being a Karen about it; it's the principle of the matter, his attitude, and the overreaction.
It feels misogynistic, like he only went after me bc I'm a female, meanwhile, I've NEVER seen him or anyone else say anything to the weirdo males who come in off the street.
Pathetic. Your team needs some sensitivity training, and basic training, PERIOD. Especially the guy who always wears a newsboy cap, had glasses, and a beard. You're the only who is a misogynist, who goes around accusing and harassing women who are long- term customers. You have a BAD attitude and a serious problem, rudely insulting your customers like this.
SMH.