Mayflower Apartments

I’ve been really impressed with the recent renovations at our apartment complex! The upgrades have made a huge difference — everything feels more modern, comfortable, and well-maintained. From the updated fixtures to the improved common areas, it’s clear that a lot of thought and care went into the improvements. On top of that, the staff has been fantastic throughout the process. The workers were friendly, respectful, and always willing to answer questions or provide updates. Management has also been responsive and communicative, making the transition smooth and stress-free. Overall, I’m really happy to see the positive changes and feel proud to call this place home. Big thanks to the team for all their hard work!

Location Location Location Beautiful views of the city, beautiful rooftop pool and lounge area. Small space that seemed to stay warm inside but cozy. Everything you would need is within walking distance. Free parking lot, but my truck wouldn’t fit so I had to pay 20 per day to park but thankfully there is an outdoor parking lot also close. ❤️✌️

A Perfect Urban Living Experience! I’ve been living at the mayflower for several months now, and I can confidently say it’s been nothing short of amazing. From the moment I toured the building, I was blown away by the modern design, top-tier amenities, and incredibly professional staff. The views from my unit are absolutely breathtaking—floor-to-ceiling windows offer a stunning panorama of the city skyline. The interiors are sleek and thoughtfully designed, with high-end appliances, spacious layouts, and quality finishes throughout. The amenities here are next level. The rooftop pool and lounge area feel like a resort getaway, and the fitness center is fully equipped and always spotless. There are plenty of shared spaces to work or relax, and everything is maintained with great care. What really stands out is the sense of community and the helpfulness of the management team. They’re responsive, friendly, and genuinely care about residents’ experiences. If you’re looking for upscale, stress-free city living, this is the place. Highly recommend! The maintenance man jesse is absolutely incredible and super helpful probably the best maintenance i’ve ever had the pleasure of the dealing with. 10/10

This is a great place to live! The team running this apartment is reliable and always willing to help. The Property Manager is an amazing resource and makes me so glad that I chose such a great home. Can’t leave out the maintenance team very friendly and always willing to help resolving issues less than 24 hours. Highly recommend!

This apartment complex truly stands out for its exceptional quality and welcoming atmosphere. The staff go above and beyond to ensure that residents feel cared for and supported, always ready to assist with any concerns or inquiries. Among them, Kenesha Holton is particularly remarkable. She is a warm and approachable individual who takes the time to listen and provide help whenever it’s needed. Whether you're facing a minor issue or just need someone to talk to, Kenesha is always there with a smile and a solution. Overall, this place feels like home, thanks to the incredible team dedicated to making it a great living experience.

The community is clean, quiet, and well-maintained, and the management team is responsive and genuinely cares about the residents. Maintenance requests are handled quickly, and the amenities—like the pool, gym, and community spaces—are always in great condition. The location is super convenient, with easy access to anywhere you’re trying to get to, and the neighborhood feels safe and welcoming. Overall, it’s been a great place to call home, and I’d definitely recommend it to anyone looking for a comfortable and hassle-free living experience

As a Property Manager With 14 Years of Industry Experience – This is Unacceptable I typically don’t leave public reviews, but after months of serious issues and safety concerns, I feel compelled to speak out—not just as a resident, but as a property manager myself who knows what proper operations and customer service should look like. Let’s start with the elevator, which has become a consistent hazard. Just last week, it made the news after trapping a resident inside. This morning, it was down again. I had to walk down multiple flights from the top floor, in heels, already late for work—only to be trapped in the stairwell for 20 minutes. The stairwell reeked of urine and we couldn’t access another floor. If there were a fire? It would’ve been a death trap. Speaking of fire safety, the fire alarm goes off constantly, often at random hours, making it impossible to relax or sleep. That leads me to another issue—overnight construction noise. Construction is understandable, but it’s happening at all hours of the night. Residents are being robbed of basic rest in their own homes. The pool is another disaster. I hold a Certified Pool Operator (CPO) license and I’ve tested the chemical levels myself—they are never balanced. The pool hasn’t been acid washed in ages and it shows. A friend of mine got a bacterial infection directly linked to swimming there. I collected a sample and it was confirmed. This is not only unacceptable—it’s dangerous. Security is paid for, yet the pool gates are left open past 10PM, and the entry gates are constantly broken, seemingly fixed one week and broken the next. The lack of access control is a liability waiting to happen. The onsite staff also needs serious retraining. When I first moved in, my sister was yelled at by someone I believe was named Genises—completely unprofessional. I understand the property manager is new to the industry, but as someone who was just awarded Property Manager of the Year, I can confidently say that this level of mismanagement is completely avoidable and inexcusable. The resident experience, safety, and basic upkeep are being ignored. There are multiple safety violations that need to be addressed immediately before someone gets seriously hurt. I hesitated to write this, fearing retaliation, as this team seems to operate that way—but the truth must be said. This review doesn’t interfere with your business operations—it’s a wake-up call. The residents of The Mayflower deserve better. Do better. — A Concerned Resident and Esteemed Property Management Professional Of The Dallas, Fort Worth Apartment Association

First of all I want to start off by saying it’s been a wonderful experience living at the mayflower. The pool is amazing with rooftop views. The office staff is great. Jesse and the maintenance team are very professional and take care of things in a timely manner.

I stayed here as a guest and as much as you pay for these apartments you would expect more for your money. The complex is not taken care of well at all. It had holes in the floor, no cushions on the chairs at the pool, decking is flaking and needs repaired, the walls are torn up and need to be painted badly. It was extremely hot in the halls.

I applied with them they denied me and it's holding my 300$ hold fee these are a scam do not apply it's not worth the loss and the staff is completely rude and unprofessional

I was without AC for 12 days this month, my apartment being between 80-90 while I have a baby. I called and left 15 voicemail maintenance requests and they only came once, then I was told the AC is just going to need to be drained so call them next time it gets hot again. The property manager is not understanding at all, defensive, and refuses to grant any kind of relief after this issue, when other apartments have given discounts and paid for hotel stays for similar issues. Don't rent here, you will regret it.

Do not live here. I moved out in October and still waiting for a response for getting my deposit back. I will be contacting my lawyer. Their management is horrible and doesn't ever respond. When they claim they are "Busy" they are actually just talking and hanging out in the office. They never answer the phone and don't expect to get your deposit back without having to jump through multiple hoops first.

Quality finishes very nice granite countertops, real wood floors, modern soft lighting, stainless Steele appliances and gorgeous views!

The staff is VERY SLOW to do anything requested. management is horrible. The young lady assisting me was very unprofessional I would recommend going to the Mosiac before these..... you can never talk to a the leasing manager either just horrible

This place is awesome. I just moved to Dallas and was trying to move in ASAP and the team made sure to make that happen. Not to mention I found an amazing apartment at a great price that's never been lived in. Appliances are brand the finishes are beautiful. A lot of other places in Dallas were smaller and more expensive. The place is close to everything and what really sold me is that it has a nail salon right down stairs :)

I have been living in this place for the past 3 years and I have to prevent everyone who works in the morning from moving into this building. A lot of residents are people who sleep during the day and party at night. I constantly hear screams and loud music. I am dealing with a loud neighbor for the past year and nobody from the office/security can help me with this issue. I think I contacted them at least 4-5 times, if not more, regarding the same issue. I am surrounded by loud people. I am ok if it happens once in a while, but when you wake up in the middle of the night at least 3-4 times per week and hear how people are screaming, it is actually not healthy. Unless, you like to party at 3 am as well) Then you will enjoy this place) Otherwise, I highly not recommend to pick this place, trust me, you will be very disappointed. Good location, very nice office stuff, but unfortunately, can't help you when you really need it. Bunch of guests from outside of the building who just walk in and go to the rooftop deck, so whenever you want to spend a day off next to the pool you won't be able to do that. Also, it is a nonsmoking building, but you will constantly smell cigarettes and marijuana in the elevator or corridors. I will move out as soon as my lease ends. For the money that I pay I know for sure that I can find a very decent place where people are respectful. You will be very disappointed about the noises in the building. Do not hesitate to DM, if you need a proof, I have bunch of recordings/emails that can prove my words!

DO NOT RENT HERE! There is a new Assistant Manager called Catherine who not only disrespected me, but also did not honor what past management had told me and are trying to steal my deposit. I only ask for what is fair and this new management have definitely forgotten the most important thing in the service industry. The SERVICE HAS NEVER BEEN GREAT, but the way Catherine has acted and treated us is unacceptable.

So I was very hesitant to tour this property after reading some of the past reviews. Well glad I decided to go see for myself, I met with Paul an absolute delight. We discussed my wants, needs and concerns prior to the tour. Now the tour, this place is beautiful and the pool was an oasis, resort like I could have signed on the dotted line just from that. But we moved on and went to the parking garage where a lovely touch was waiting. Shopping carts for use to remove you items to your home. (Awesome idea). Headed to see the apartment, door opens to whirlpool energy efficient appliances stainless..yass. Now I am really sold what else could you want! Well this is what I wanted a window as we looked around I realized there are no windows looking out to the world. They look into this relaxing and inviting waterfall, but I am not sure I can deal with a home with no windows to the world. It's like being on a cruise ship inside cabin, beautiful but only for 7 days not 12 months. Now this unit is one of the affordable housing units and the other units do have windows and I am sure they would rate the property 5 stars. But I still felt compelled to apply, so only time will tell. But I will say I had a positive and pleasant experience...stay tune and don't take my word for it go see it for yourself.

NO STARS wasn't an option! Run!!!! DO NOT LIVE HERE! I've lived here 7 months and the experience has been horrendous! The Property Manager, Andrea is rude and unprofessional! There's constant dog piss in the elevators, shit in the hallways, a backed up trash shoot which make the hallways smell, and scratches all over the hallway walls! It's the projects of downtown Dallas! The walls are paper thin and tenants slam their doors all day and night shaking the walls! The Property makes up light bills for you which they have no way of tracking. The garage gate is always broken so downtown stragglers can just roam in freely! This property is nowhere near luxury and has an ever changing staff that are unhelpful and rude!

I wish I would've read these reviews before I moved here. This has definitely been the worst decision I've made this year. I moved in May 31st. They told me I would recieve a month free rent but since I was moving in at the end of the month I would have to pay June's rent and July would be free. I payed the prorated rate for May, I payed June's rent, and now at the end of July I get an eviction notice saying I haven't paid July's rent....I went to the office and the man that rented me the apartment mysteriously doesn't work there anymore.....I then spoke with a manager, forwarded her the email from the apartment locator showing the move-in special in writing. She said to come in and check on the status the next day. I go in the office, and she mysteriously doesnt' work there anymore. They changed their entire staff two times in a week. The new lady that came in didn't make an attempt to look up or check into what i was saying and immediately acted as if I wasn't telling the truth....Why would I make that up? Why wouldn't they contact the man that rented the apartment? Why was he fired? Who else did they do this to? and why do I have to be held accountable for thier mis-management.