The Mayflower Apartments

Location Location Location Beautiful views of the city, beautiful rooftop pool and lounge area. Small space that seemed to stay warm inside but cozy. Everything you would need is within walking distance. Free parking lot, but my truck wouldn’t fit so I had to pay 20 per day to park but thankfully there is an outdoor parking lot also close. ❤️✌️

Ok, ok, ok, have you ever been excited about something you can't hold it? Well, this is one of those times for me. The Mayflower Apartments storm is over. The change is not coming its HERE!!! The new management is showing off and showing out. I'm so excited I don't even know where to begin. Residents: The riff and the raft have been expelled, expunged, dare I say evicted. I love coming home again. I don't have to worry about Bonquesha and her eight kids at exterior door waiting to piggy back to come in because they are not on the lease. I don't have to worry about someone parking in my space that I pay extra for. I could go on but I'm sure you get the point. Office Staff: The office time on the door and the time the office is actually opens and closes match. This had not happened the entire 5 years I've lived here. Granted two of those years were during COVID. The new office staff are GREAT!!! Wait for it they actually smile when you come into the office. I was kind of surprised cuz that's something I had no seen in a few years. Hall Interior: The halls actually smell fresh and inviting. Parking Garage: The parking garage has had the biggest change so far. Front gate replaced and working. Entrance/Exit lift bars replaced. The 1st floor garage walls and floors have been cleaned and repainted . Floor two and three are soon to follow. All the garage ceiling lights have been turned on and/or replaced so its now very well light and provides and extra layer of safety. Things to come (that I believe they're really gonna do) * New Fitness Center * New Pool Area * Business Center/Remote Work Space/Meeting Space $$$ They have really good rental rates and specials now. $$$ I want new neighbors: Neighbors who will treat the property as if it was their home or business. Neighbors who know they have Neighbors and are respectful The following need not apply: No Karen's - In everyone's business No Ken's - Can't mind the business that pays him No Lafa Nae Nae's - The name says it all No Tyrone's - demands the respect he does not give 5 year resident

I have nothing but good things to say about the leasing staff. Jasmine is very professional and efficient. I applied that afternoon and later that evening she was sending me a welcoming letter and my lease. I’m looking forward to living here and getting to experience all of the upgrades that they are doing to the building for the residents.

This review is for the new management. Sunny, Jasmine, and Kanesha. I wish they had been here when I first moved in back in 2018. I just moved out to a new place but wanted to give them a shout-out for their Herculean efforts with bringing this community back to where it never should have left. After six years living here, I was really disheartened by the decline in the property upkeep and the lack of accountability regarding vandalism of the common areas and other safety concerns. But this crew of superwomen are quick to address issues, they focus on solutions, and do so with professionalism and kindness. This property’s location and affordability was what kept me here for so long. I’m grateful for having been able to make The Mayflower my home since 2018, and I hope that it will serve others well in the coming years. With much gratitude and best wishes Melissa

The place is trash from the apartments to the tenants and the management… The parking garage is always open… the whole city knows on the weekends this is the spot to park for free. The tenants can’t park in their paid parking spot and have to find somewhere else to park because the management can’t be reached after business hours… the hallway carpets have stains everywhere from animals and nasty tenants and it stinks they try to smother the smell with carpet cleaner but that lasts for a day..they definitely have rodents because of the nasty people that live there bottom line if you want to live in some upgraded projects this is the place for you because that’s how they’re being treated. The management could care less about anything that goes on in those apartments they are there to collect a check…

I recently moved to Hebron 121 Station and have had the pleasure of interacting with several members of the office staff. While I had a minor issue with one individual, the rest of the team has been nothing short of exceptional—professional, friendly, and welcoming. Among them, Ms. Jasmine Bell truly stood out. Her performance, people skills, hospitality, and overall customer service were outstanding. Even during busy times, when I had to wait, Ms. Bell consistently checked in on me and others, ensuring we were all taken care of while managing multiple tasks seamlessly. Her warm demeanor and ability to multitask with a smile left a lasting impression. Although my initial experience in the office wasn’t ideal, it was Ms. Bell's exceptional service that convinced me to continue the process. In my opinion, Ms. Jasmine Bell exemplifies what it means to be a five-star employee, and she deserves special recognition for her dedication and professionalism. Thank you, Ms. Bell!

Jasmine is super awesome! I was nervous about going downtown after being on the outskirts for so long. Jasmine calmed my nerves, and showed me everything that building offers. I’m also in close distance of my old favs. I love the finishes and the office staff and maintenance guys took their time and shook my hand, asking if I liked the apartment. That’s top notch! I’ll be calling The Mayflower home in a few months!

First and foremost I love the Mayflower! I finally got my dream sky view apartment in downtown Dallas!!! And honestly, it's all thanks Jasmine and Kanesha in the office. They are the absolute best I've ever worked with on leasing a place! Made this process so easy and helped me so much, even reassured me when I was doubting that I would be able to get it. As soon as I walked in the office the first day I could tell I would love it just by the energy and how everyone greeted me, definitely had me sold there. If you're reading this then this is your sign that The Mayflower is where you need to be, plus you cannot beat these prices for a downtown high rise. Run don't walk! Lol

I stayed here as a guest and as much as you pay for these apartments you would expect more for your money. The complex is not taken care of well at all. It had holes in the floor, no cushions on the chairs at the pool, decking is flaking and needs repaired, the walls are torn up and need to be painted badly. It was extremely hot in the halls.

I applied with them they denied me and it's holding my 300$ hold fee these are a scam do not apply it's not worth the loss and the staff is completely rude and unprofessional

I was without AC for 12 days this month, my apartment being between 80-90 while I have a baby. I called and left 15 voicemail maintenance requests and they only came once, then I was told the AC is just going to need to be drained so call them next time it gets hot again. The property manager is not understanding at all, defensive, and refuses to grant any kind of relief after this issue, when other apartments have given discounts and paid for hotel stays for similar issues. Don't rent here, you will regret it.

Do not live here. I moved out in October and still waiting for a response for getting my deposit back. I will be contacting my lawyer. Their management is horrible and doesn't ever respond. When they claim they are "Busy" they are actually just talking and hanging out in the office. They never answer the phone and don't expect to get your deposit back without having to jump through multiple hoops first.

Quality finishes very nice granite countertops, real wood floors, modern soft lighting, stainless Steele appliances and gorgeous views!

The staff is VERY SLOW to do anything requested. management is horrible. The young lady assisting me was very unprofessional I would recommend going to the Mosiac before these..... you can never talk to a the leasing manager either just horrible

This place is awesome. I just moved to Dallas and was trying to move in ASAP and the team made sure to make that happen. Not to mention I found an amazing apartment at a great price that's never been lived in. Appliances are brand the finishes are beautiful. A lot of other places in Dallas were smaller and more expensive. The place is close to everything and what really sold me is that it has a nail salon right down stairs :)

I have been living in this place for the past 3 years and I have to prevent everyone who works in the morning from moving into this building. A lot of residents are people who sleep during the day and party at night. I constantly hear screams and loud music. I am dealing with a loud neighbor for the past year and nobody from the office/security can help me with this issue. I think I contacted them at least 4-5 times, if not more, regarding the same issue. I am surrounded by loud people. I am ok if it happens once in a while, but when you wake up in the middle of the night at least 3-4 times per week and hear how people are screaming, it is actually not healthy. Unless, you like to party at 3 am as well) Then you will enjoy this place) Otherwise, I highly not recommend to pick this place, trust me, you will be very disappointed. Good location, very nice office stuff, but unfortunately, can't help you when you really need it. Bunch of guests from outside of the building who just walk in and go to the rooftop deck, so whenever you want to spend a day off next to the pool you won't be able to do that. Also, it is a nonsmoking building, but you will constantly smell cigarettes and marijuana in the elevator or corridors. I will move out as soon as my lease ends. For the money that I pay I know for sure that I can find a very decent place where people are respectful. You will be very disappointed about the noises in the building. Do not hesitate to DM, if you need a proof, I have bunch of recordings/emails that can prove my words!

DO NOT RENT HERE! There is a new Assistant Manager called Catherine who not only disrespected me, but also did not honor what past management had told me and are trying to steal my deposit. I only ask for what is fair and this new management have definitely forgotten the most important thing in the service industry. The SERVICE HAS NEVER BEEN GREAT, but the way Catherine has acted and treated us is unacceptable.

So I was very hesitant to tour this property after reading some of the past reviews. Well glad I decided to go see for myself, I met with Paul an absolute delight. We discussed my wants, needs and concerns prior to the tour. Now the tour, this place is beautiful and the pool was an oasis, resort like I could have signed on the dotted line just from that. But we moved on and went to the parking garage where a lovely touch was waiting. Shopping carts for use to remove you items to your home. (Awesome idea). Headed to see the apartment, door opens to whirlpool energy efficient appliances stainless..yass. Now I am really sold what else could you want! Well this is what I wanted a window as we looked around I realized there are no windows looking out to the world. They look into this relaxing and inviting waterfall, but I am not sure I can deal with a home with no windows to the world. It's like being on a cruise ship inside cabin, beautiful but only for 7 days not 12 months. Now this unit is one of the affordable housing units and the other units do have windows and I am sure they would rate the property 5 stars. But I still felt compelled to apply, so only time will tell. But I will say I had a positive and pleasant experience...stay tune and don't take my word for it go see it for yourself.

NO STARS wasn't an option! Run!!!! DO NOT LIVE HERE! I've lived here 7 months and the experience has been horrendous! The Property Manager, Andrea is rude and unprofessional! There's constant dog piss in the elevators, shit in the hallways, a backed up trash shoot which make the hallways smell, and scratches all over the hallway walls! It's the projects of downtown Dallas! The walls are paper thin and tenants slam their doors all day and night shaking the walls! The Property makes up light bills for you which they have no way of tracking. The garage gate is always broken so downtown stragglers can just roam in freely! This property is nowhere near luxury and has an ever changing staff that are unhelpful and rude!

I wish I would've read these reviews before I moved here. This has definitely been the worst decision I've made this year. I moved in May 31st. They told me I would recieve a month free rent but since I was moving in at the end of the month I would have to pay June's rent and July would be free. I payed the prorated rate for May, I payed June's rent, and now at the end of July I get an eviction notice saying I haven't paid July's rent....I went to the office and the man that rented me the apartment mysteriously doesn't work there anymore.....I then spoke with a manager, forwarded her the email from the apartment locator showing the move-in special in writing. She said to come in and check on the status the next day. I go in the office, and she mysteriously doesnt' work there anymore. They changed their entire staff two times in a week. The new lady that came in didn't make an attempt to look up or check into what i was saying and immediately acted as if I wasn't telling the truth....Why would I make that up? Why wouldn't they contact the man that rented the apartment? Why was he fired? Who else did they do this to? and why do I have to be held accountable for thier mis-management.