The Midland

The hotel is well laid out. You're welcomed with a very nice smell in the lobby. The rooms were good, beds comfy and the right amenities in the rooms. The meeting rooms were well sized and had large TVs available. Service at the front desk was quick and polite. All good so far. Ordering room service was a very poor experience, all of us waited and hour and a half and weren't communicated with. I ended up cancelling and heading to a local restaurant. I understand the restaurant wait was also an hour and a half in the evening. The hotel location is good, with a tram station nearby and lots of local restaurants. However the room service caused us quite a bit of an issue at the end of a long day. For the price I expected a lot better here.

Pros - Beautifully restored historic hotel.|Lots of well trained and helpful staff. |Very comfortable and spacious bar and lounge area - great for people watching! |We had a superior king room, which was spacious with a huge and comfortable bed. Very good Elemis toiletries in bathroom. The room had air con but we were also able to open the windows, which I like. |Cons - lighting in the room could have been better - not good for reading, applying make up etc.

Recent stay at the hotel to celebrate my birthday. I was genuinely surprised by how beautiful and luxurious the hotel is. The attention to detail in the decor and the overall atmosphere made for a perfect getaway.||The bar area was a highlight, providing a great space to relax and enjoy some wonderful drinks. I also want to extend a special thank you to Julian from reception , for the exceptional service. Your kindness and attentiveness truly made our stay memorable.||Thank you once again The Midland team.

We were visiting friends in Manchester last night and decided to book an overnight stay at The Midland rather than having to leave early to catch the last train home. What a treat! It's our second visit to this grand hotel and it certainly won't be our last. The reception staff were so warm and welcoming on arrival and our room was well appointed and beautifully decorated (room|123). We didn't eat dinner in the hotel, instead visiting a restaurant booked by our friends, but we called in at the The Lounge Bar for a nightcap at the end of the evening. It's the perfect place to sit and people watch. After a good night's sleep in a large, comfy bed, we went down to breakfast and it was superb. A great selection of food on offer to suit all tastes and again, the staff in the dining room were excellent. All in all, we had a wonderful stay and we look forward to visiting again soon.

Hotel was stunning from the street view, the lobby was large with a centre bar, decorated beautifully. Staff were welcoming and polite and accommodating. Our room was superior king very spacious, very nice bathroom clean and tidy. We will go again next summer.

Midland Suite is fantastic, more like an apartment. The reception team was absolutely brilliant 👏 and could not do enough for you. Thank you so much. You made a real difference to our stay and are the stars of the show. Tried to get some food not long after we arrived, but we were told there was no space, Found the chap in the restaurant quite rude in his approach. Then, we decided to have a drink and order room service. Bar staff are not particularly great. Waited a long time, and we weren't even acknowledged. We only stopped for one drink, and it then took us over 20 mins to be able to settle the tab. Room service was great for what it was. Expected a better quality breakfast for the price, but the overall experience did not disappoint.

I've worked it out now. Some hotels are new, with updated decor and sparkle into a 4 star rating, and other hotels are much older and seem to ride on the coat tails of their past, to cling onto the 4 star. The Midland fails into the latter catagory. The lobby was spectacular. A raised central area housed the cocktail bar and 3 Living trees. It was quite impressive. The rooms were lovely, if you managed to find it through the maze of corridors.

A wonderful stay! I don't mind staying alone at the Midland as all the staff make you feel like family. Especially Paul, Nathan and Emily at check in and the lovely spa staff... Fatima gave me the best treatment experience I've ever had! My room was wonderful and lovely and cool with aircon. The range and quality of breakfast was great, and even at the busiest times staff were always super friendly and helpful.