The Milner York

The best part of this hotel has to be the staff. No matter who we dealt with from reservations/reception to housekeeping staff, they all went above and beyond to make our stay memorable. I hope management pass this on to all staff as they deserve the credit. Public spaces were beautiful and comfortable and the scent they use throughout these areas is lovely. Improvements could be made in refreshing the lifts and ensuring that the beautiful sofas in the garden room are removed of stains. Perhaps adding dressing gowns in suites would enhance those room types if I was being picky. The location is excellent and easy walking distance to everything we planned to explore in York. I would definitely recommend this hotel for a stay in York.

We held our wedding at The Milner on New Year's Eve, and it was perfect from start to finish. We stayed in The Hudson Suite which was superb, with a great view of the hitel grounds and York Minster. The staff at the hotel were all brilliant and helpful, and made our stay very enjoyable. The events team were also brilliant and the entire day was exactly as we had imagined, very smooth, well organised and enjoyable, and many wedding guests also complimented the hotel and the team. The food was excellent (also receiving many compliments from guests) and the fireworks at the end of the night were beautiful. We worked with Emily Silvester-Morgan who helped put our dream wedding together, and was brilliant from start to finish, catering for all of our needs, always being available when we needed to discuss anything about the wedding, and being understanding and pragmatic when last-minute guest and timing alterations were requested. We would highly recommend The Milner and Emily Silvester-Morgan for hosting a wedding, we both agreed the day couldn't have been any better.

Lovely hotel experience. Staff helpful and friendly. I have a blue badge and they reserved me a parking space. Room was large and bed extremely comfortable. Lovely large bathroom with walk in shower. Tea/coffee in room plus bottled water filled up daily. We had room only and had breakfast in the garden room. Great value for money. We ate in the bar and food was super recommend the fish and chips. Reception staff very helpful and informative. Absolute no negatives about our stay. Easy walk to York Minster and centre of town. Perfect tor rail station if travelling by train. History of hotel very interesting. Would definitely recommend.

Lovely hotel, great location, good parking. Superior king room was not as large as expected, but was very warm and very clean. Bathroom huge, again very clean. All Staff were great. Restaurant was disappointing compared to the standard of the rest of the hotel. Fully ‘help your self’ breakfast including tea/coffee which for the price of the hotel was not expected. We have always had a better standard of breakfast for a lot less cost in other hotels. Evening meal was just ok, again expected a higher standard in restaurant to make the stay more special.

We didn’t stay in the hotel, we only came for the Christmas afternoon. This is our first time visit this hotel, it looks stunning inside. We enjoyed the afternoon very much. The scone is delicious and big. Not like others in York offer a couple of small scones, here is a good size and also delicious. We definitely will return for the afternoon. By the way, it’s very convenient, right next to York station.

Superb Victorian style hotel right in the centre of York. Wide choice of rooms. As soon as you walk in, you are quickly greeted by a friendly team at reception. Loved the main staircase. The postbox is a lovely touch as it saved us looking for one to post our cards. Room we stayed in was spacious and fresh. The bathroom was immaculate and shower area was well-sealed off from the rest of the bathroom. The colours in the room were relaxing to the eye. Our room overlooked the train station and, despite the sound proofing challenges around graded buildings, we cannot say that we have struggled with excess noise in the room. Breakfast was good and what stood out was the warm reception we have had from Cesar. He is such a breath of fresh air and was very keen on ensuring that we have a hearty breakfast! We also loved the umbrella hire service. We were met by rainy weather during our stay in York and we never fetched an umbrella - so having this option was very welcomed. Looking forward to our next stay!

Visited with my mother for afternoon tea. A really lovely space to spend a couple of hours. The food was delicious, good sandwiches, the scones especially were a highlight. Staff very accommodating, especially considering how busy it was when we visited. Only a small tea selection compared to other afternoon teas we've had, most were not loose leaf. But only a small detail of an otherwise enjoyable visit. Thank you team 🙏

We stayed at The Milner York for two nights last summer after getting married at the registry office just around the corner, booking the bridal suite for our wedding night. The booking process was smooth and easy, and the hotel itself is genuinely lovely – stylish, comfortable, and well located. However, despite communicating various times in advance that this stay was for our wedding night, there was no acknowledgment at any point. A congrats or a small gesture, such as a couple of glasses of bubbles sent to the room, would have cost very little but would have meant a great deal. Given the level and reputation of the hotel, we did expect a bit more attention to detail on such a special occasion. Overall, a beautiful hotel with excellent potential, but the lack of recognition made the experience feel less special than it should have been.