zcr18
Google
Rather disappointing stay at the Milner, unfortunately. We were looking forward to a touch of luxury, but beyond the admittedly impressive and instgram'able decor of main common areas, this hotel is seriously lacking care and attention. ||Upon check-in we were given zero information about the hotel facilities beyond how to get to our room. ||The sidings extension is dilapidated and needs a good spruce up. Stepping out of the lift, you're met with dirty, heavily stained carpets and a soulless atmosphere. The bedroom and bathroom dont fair much better with signs of poorly patched up water damage in every corner of the bathroom. ||We sought to make most of the grand setting of the garden room and grab a drink before heading out for dinner. A poor selection of low-budget branded beers was offered, and when asked for "something for the ladies" the response was a mere red, white or rose wine. No attempt to provide us with a drinks menu or share any further information about the wines on offer. ||Decided to not even attempt to use the leisure facilities and save ourselves further disappointment.||Upon check out, there was no friendly good-bye, thanks for staying with us, or asking if we had a nice stay, simply a "your account is all paid, thanks". ||Good points are very quiet rooms, big comfy beds and great location... things a premier inn or travellodge would also feature at a much more reasonable price.