The Romanos, a Luxury Collection Resort, Costa Navarino

We stayed at Romanos for 10 nights in June. The balcony room with seaview was spacious with all facilites and good housekeeping and we were delighted with that. The staff were all excellent, especially the buggy drivers and waiters. The pools were very good, especially the Eleon pool for adults only. |However we were disappointed with the food. On half board, we had a choice of 7 restaurants. The Lebanese, Greek and Seafood restaurants had basic HB set menus that were poor and not up to 5 star standard. The Italian and buffet restaurants were quite good but the Italian was so popular you had to book several days in advance.|We were also disappointed that the hotel allowed a 4 day corporate event to take place in peak season. This meant that the hotel was overrun by several hundred British women noisily celebrating their sales success. All the pools were closed except the Eleon which was then filled with children. Several restaurants were closed and all guests were seriously inconvenienced. We should have been warned when booking.|The beach was not special with no prettiness or scenic views to it. It had coarse gritty sand and a steep slope into the water. The waves were quite strong during our stay.|Most Marriotts and 5 star hotels have a weekly managers cocktail party for guests to meet each other and the management but not the Romanos. Also 5 star hotels usually offer a free cocktail before dinner but not the Romanos. |Overall we have stayed at many Marriotts and 5 star hotels but we will not be returning to this one. We recommend avoiding the Half Board option.

The rooms are very high-end, spacious and well-appointed. If you can get an off-season deal for $400/night, you are getting a great deal. All of the staff are wonderful and take excellent care of the guests. The food is very good and the breakfast buffet is particularly great. Despite this, I am deducting one star due to three serious issues: 1. The wonderful swimming pools, which are a centerpiece of the entire complex, are only open for 7 hours per day. The lack of morning and evening hours shows inexplicable disregard for the preferences of the guests. 2. The food and drinks are incredibly overpriced. I understand adding a little markup at a resort, but dinner inside costs literally 5x what it does outside. 3. There was a private party taking place on the lawn next to the swimming pools, blasting music until 11pm which was loud and disruptive inside our room as well as at all of the open air restaurants. Finally, a mention of shame for an additional 15 EUR / night "climate tax", which was not disclosed until checkout time.

This is the second time we visit this resort. Our first visit last year was a 5/5.||This year it's 1000/5. The entire team are incredibly kind. I wish I knew how they recruited, trained, retained such amazing staff. The resort is fantastic, to say the least. This trip, a special shout out to a truly sincere and kind supervisor - Mrs Efi Koutova. She's sincere and always tries to make sure guests are smiling. She stood out and I really appreciated her efforts this trip.||Our family had an amazing time. The water slides, bowling, beach, pools, food, vibe, cleanliness... All truly 5/5

We had a great visit - the staff were fantastic, the room was great and our breakfast was magnificent. Golf was superb and the Flame Restaurant was outstanding |I would like to especially mention Nikolas Kritikakis who has been exceptionally helpful. I have had a problem getting my golf clubs collected for shipment to England and he has been helping me to resolve the problem. He has communicated with me and has really gone out of his way to assist - much appreciated.

A very disappointing experience at what is supposed to be a “luxury” hotel.||We came for a relaxing family stay, but there was a private event with extremely loud music lasting until 23:00, making it impossible to rest. Our six-month-old baby was literally jumping on the bed because of the noise.||When I went to reception to ask for the official complaint book (which, under Greek law, all hotels are required to keep available for guests), they said they didn’t have it. Refusing to provide it is actually against local regulations and shows a complete lack of respect for guests’ rights.||There was no advance notice about the event, no effort to accommodate affected guests, and no solution offered other than dismissive responses.||If you value rest, respect, or basic customer service, I strongly recommend reconsidering staying here.

We just celebrated our 25th anniversary at the Romanos and cannot recommend it highly enough. The setting, the facilities, and the food choices are all amazing. The staff are unmatched and went out of their way to make our stay special with unexpected flowers, gifts and extras on our actual anniversary. Hiring a car and driving from Kalamata airport was easy. Loads to explore outside the resort, as well, if you are adventurous. (not that you would ever need to leave the beach or pool side!)

I just had a wonderful stay at this beautiful property. The location is magnificent with breathtaking sea view.||Upon arrival, we were warmly welcomed by Dimitris,and Stefanos |and Ana from Guest Experience.|Ana was very helpful during our stay .|||We were escorted by buggy to our suite | I would like to thank Greg and Theodoros the bell mans who were always friendly and helpful.||The suites are very comfortable and very large.|The air conditioning works perfectly, even though I'm sensitive to heat. I really appreciated the efficiency.|Beautiful confortable fourniture.||housekeeping does an excellent job, especially Eleanor.|She was very attentive to my preferences and requests.||Breakfast at Romanos Resort is truly excellent. We were warmly welcomed by from the breakfast manager Mr Panos |and his assistant Vasiliki , very nice young woman very passionate by her job .|Ana, one of the waitresses, was also very nice and she really take great care of the guests.||During my stay, I had the opportunity to meet the Operations Manager |Mr. Panos Prinos |He's a very professional person extremely attentive to his guests' needs.|He's very engaged to his job and does everything he can, to ensure your stay is as pleasant as possible.|A very nice human being making his job with passion.||I also recommend to have a dinner at the Flame restaurant, |where we were warmly welcomed from the 2 assistant manager |A Big thank you to |Lucas |Panagiotis|Marilena |Larissa |Mar |Spiridula ||We also appreciated the very professional service from the pool bar and beach restaurant manager :|Mr. Giannis Kontolaimos , he is truly dedicated to his job and very professional.|||The beach is truly pleasant and the beach restaurant serves delicious food.|I'd like to take this opportunity to thank|Yanni, the restaurant manager, and his assistant, Konstantinos.|And Ilias||Angelos, the beach attendant.|||There's also a very nice young woman who works as a lifeguard at the pool |Her name is Morfoula, she's really friendly, cheerful, and professional.||If you want to discover Costa Navarino and the Peloponnese, |this is the ideal place for that. highly recommended

Enjoyed a very relaxing, indulgent stay at The Romanos. This was our 3rd visit over recent years and the resort is maintaining the high quality standards of its offering. What really stood out for us this time was the pleasant and efficient service we experienced from all the staff across things like pre-arrival requests, bar service, restaurant bookings and help with travel. The team around the main pool made sure we were always looked after - thank you Giorgis, Bill, Christos, Katerina, Zoe, George and Mr Manos!